General Info about Copenhagen, Denmark

Visa Requirements

EU citizens may live and work free of any immigration controls. South Africans need a visa for tourist visits. Nationals of Australia, New Zealand, Canada and the US do not, provided their stay is shorter than 3 months.


The currency used in Copenhagen and in the rest of Denmark is the Danish Krone or DKK.


Danish is the official language of Copenhagen. English and German also widely spoken.


Copenhagen has a mild maritime climate. This means it's generally cold in winter and warmer in summer. During January and February, the coldest months, temperatures sometimes drop below zero. Usually, the city gets snow in winter. July is both the hottest and wettest month, with August and September also quite wet months. Temperature highs tend to hover around 18ºC.

Medical Care

Denmark offers free medical care for illness or following an accident. Foreign visitors are also entitled to this.

Time Zone

Copenhagen is located in the Central European Time Zone (CET) which is one hour ahead of Greenwich Mean Time (GMT).

Opening Hours

Shops are generally open Monday to Thursday from 10am-7pm, with late night shopping on Fridays until 8pm. Shops are open from 10am-5pm on Saturdays. A small number of places open on Sundays.

Banking hours are usually Monday to Friday from 9.30am-4pm, with late opening on Thursdays until 6pm.

Tourist Offices

The city’s main tourist office is the Wonderful Copenhagen Tourist Information centre. It’s located at Vesterbrogade 4A, close to Central Station and Tivoli Gardens.


Denmark has a 25% rate of Value Added Tax. However, you can get VAT refunds when you leave the country, if you're a resident from outside the EU. This covers items over 300 DKK. Some of the major department stores offer tax free shopping.

Currency Exchange

The bank at Copenhagen Central Station is open for money exchange every day from 8am to 8pm. Exchange bureaus on Strøget also provide currency exchange services but generally charge up to 10% commission. Most banks charge some commission too.

It's easy to get cash from the ATMs located all over the city.


The electrical current used in Copenhagen is 220V, with a 2-pin plug.


Cities in Denmark don’t have their own separate city codes, so for local call you should include all the digits in the telephone number. From outside Denmark, add 0045 to the local number.

You'll find a lot of public phones that take prepaid phone cards. You can buy these at post offices and kiosks, with different numbers of units available for different prices.

Post Office

The main post office is located at Tietgensgade 37, behind Central Station. Its opening hours are Monday-Friday 11am-6pm and Saturdays 10am-1pm.


In general service charges are included in the bill. However, it is considered polite to round up to the nearest 10 DKK in restaurants and for taxis.

Public Holidays

It is worth noting what the public holidays are before you travel to a country as the majority of businesses, banks and shops usually shut for the day.

In Denmark they take place on January 1st, April 12th, Good Friday, Easter Monday, May 24th, the first Monday in June, June 5th and December 25th and 26th.

It's a good idea to check what's happening in the particular area you're heading to as well, as certain towns and cities also shut down during special events.

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