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021 Hostel Reviews

Rua Dr Sousa Lopes, 12, Rio de Janeiro, Brazil

Reviews & Ratings Explained

91%

Rating
130 Total Reviews
  • 89%Value For Money
  • 96%Security
  • 87%Location
  • 97%Staff
  • 89%Atmosphere
  • 90%Cleanliness
  • 89%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

I would give you 150% if i could. The staff does literally everything so that you feel satisfied and comfortable. Thanks a lot guys! I can highly recommand you! Nice location between copacabana and center. Clean bathrooms, clean rooms/beds. Big lockers for the luggage. Nice selfmade breakfast cake.

Owner Comment (Hide)
Hi Patricia! :) Thank you very very much for your compliments. It was a big pleasure to met you, and to host you here ! We really hope to welcome you and see you again. Best, Sheila

86%

All in all a very nice hostel in a great location. Only problem I had was paying in cash for a portion of the stay and then girl who took it claimed we never paid. In the end they did the right thing and allowed us to stay, just make sure to get a receipt!

  • 17th Jan 2016
  • Novice Nomad
  • Anonymous
  • Canada
  • Couple, 18-24
  • (1 review)

Owner Comment (Hide)
Hello Jennifer, good morning and thank you for your review. We are glad what happened was did not affected your stay, and you liked the hostel and the location. We apologize again for the misunderstanding, and we are happy you received the right atitude from us. We hope to welcome you again in our hostel. Regards, Lucas

97%

This was a really nice hostel to stay in Rio. The staff were excellent and the atmosphere was terrific. I would recommend staying here if you want to stay in Botafogo or Flamengo

Owner Comment (Hide)
Hi Jack ! It is very important for us to receive feedbacks like yours. Thank you a lot for the compliments regarding our staff and the atmosphere. We hope to see you again here. Cheers, Lucas

89%

The front desk staff are awesome, and very helpful. I would for sure go back if I came to rio.

  • 4th Jan 2016
  • Novice Nomad
  • Anonymous
  • France
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Hello Alex, thanks a lot for staying here and for sharing your opinion to our future guests. We are glad you enjoyied the attention from the staff, and that you are coming back If you come to Rio ! We hope you enjoy Paraty. Best. Lucas

89%

The dorms are well set-up although the mattresses are a bit noisy and uncomfortable. The staff were very sweet about helping with things like buying a SIM card and writing things down for me in Portuguese to take with me to the phone shop and post office. The common areas are very nice but could get a bit cramped. Overall I really liked this hostel.

Owner Comment (Hide)
Hi Bonnie, thank you very much for all your words about the staff and attention provided. We know our mattresses are not the most confortable, but we opted to have the most higienic and clean in the market, with no risks of bad bugs etc. We will get your comments to improve our common area, and we hope to host you again here at the 021 ! Best Regards, Sheila

86%

This is a great hostel for pretty much anyone. We were staying there over New Years so I have to forgive everyone for the noise etc. The beds are not that comfy- they are plastic so it makes sleeping a bit uncomfortable for those who aren't completely drunk although I can understand why they have what they have. The location in lovely- you can walk to the beach and the staff is very helpful in all respects.

Owner Comment (Hide)
Hello Mary, it was a big pleasure to host you and Carol here during the New Years. We thank you a lot for all your compliments, and for understanding our higienic beds. Thank you for saying about our location and about the staff. We hope to welcome you again in the future ! Best, Lucas

97%

Had a great stay here. Breakfast was really good, great atmosphere, rooms are pretty spacious. They run a lot of tours as well that I would recommend


97%

Very nice hostel : clean, quiet. safe. tasty breakfast, excellent stuff :) hight recommend Jacek from Poland

Owner Comment (Hide)
Hi! We are glad you enjoyed your stay. It was very nice to host you here, and we thank you for your comments regarding the breakfast, location and cleaniless. Best, Lucas

80%

Very pleasant stay! All the staff were extremely helpful and accommodating and the facilities were clean. There aren't many bathrooms and the gathering space is a bit small, but aside from that, the location was good and I felt very safe. I would definitely recommend staying at hostel 021!

Owner Comment (Hide)
Hello, thanks a lot for your review ! It was amazing to meet you, and to host you with us. We are glad you liked the attention of our team, and the cleaniless in the facilities and dorms. We just made 02 new bathrooms on the first floor that we don´t know If you saw, because you were at the second floow, but now we offer 01 shower for every 05 guests. Thanks for your comments regarding the location and for recommending us for future guests ! Best, Lucas

94%

Awesome staff, they will do whatever it takes to make your stay better.

Owner Comment (Hide)
Hi, thanks a lot for your review. This is true, we do our best to make our guests to feel at home and enjoy Rio the most ! We are glad you recognized that and we hope to see you again here ! Cheers, Lucas

97%

As my first stop in Brazil, 021 is absolutely a great start! Love everything about 021, especially the staffs!! How can you guys be so adorable and helpful and patient and just kind? The moment I arrived and talked to people there, it made me feel like home. During my entire stay there, I've become friends with Sheila and Enrico, who have helped me so much (I'm a "trouble maker" for them) and I'm just simply grateful for that. Oh and the cat, my friend too :D Thank you all and wish I'll be back.

Owner Comment (Hide)
Hey!! It is amazing to read that ! We love to work here, and to be part of our guests brazilian experience, that´s why we really do the best to help and to be welcome to all of you. Enrico just loved to met you too, and we are all gratefull to have hosted you here. Thanks for writing your experience here, and we hope that you keep enjoying the rest of your trip ! Best, Sheila

97%

The staff are just great!! So helpful and friendly, anything you need to know for your stay in Rio they will help you out with. Location is perfect, in the middle of the beaches and Lapa. Staying close to the beaches of Copacabana and Ipanema is over rated! Great place to meet like minded people too. Thanks to all the staff again.

  • 20th Nov 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Thanks for all your comments regarding our staff and the attention that you received! We are happy you loved the location and had a perfect stay with us ! This is our goal ! Best, Sheila

94%

Near from the most important sightseeing of Rio, near from bus station, great place. Rooms with air conditioning (this is really important in Rio), good breakfast included and the best thing of the hostel are stuff: they are well-humored and helpful, I'm sure that make the difference in my stay.

Owner Comment (Hide)
Olá Felipe, muito obrigado pelos seus comentários sobre a localização, quartos, ar condicionado e principalmente sobre a atenção que recebeu de todo staff. Todos ficaram muito gratos por ter o trabalho reconhecido. Esperamos recebê-lo novamente por aqui. Att Lucas

74%

About half the guests were Brazilians. The staff only seemed interested in talking to them. It felt quite segregated in that respect. Also the common area was small and cramped. Plus it was in botafogo which was quite a quiet neighbourhood. It didn't have a great atmosphere basically. I can't see that it was worth the higher price this hostel was charging. Though the building and facilities were good.

Owner Comment (Hide)
Hi Edward, thanks for your review. We apologize If you felt a lack of attention, but reading the other comments you will see that guests from all over the world loves the attention received from the staff. At the period you stayied, it was a Brazilian Holiday, that´s why so many Brazilians, but actually 85% of the hostel was foreign and eveybody made friends with everybody. We hope you can come back to know better the bars and restaurants around, wich is more than 50. Best, Lucas

80%

Rooms need some maintenance and beds are very noisy. Common area and kitchen are nice,though. Best thing is definitely the staff: they are lovely, super friendly and eager to help. Location is alright, Botafogo is not the prettiest neighborhood and metro is a bit far.

Owner Comment (Hide)
Hi Vik ! Thanks for your review, and please send us an email regarding the maintenance you think we have to do in the rooms. We are glad you liked the staff and the attention provided. Botafogo it is not touristic as Copa and Ipanema, but it is much safer and well located comparing the distance to the Christ and Sugar Loaf for example. Flamengo station is only 07 min walk, and main bus stops 02-03 min walk. We hope to welcome you again ! Best, Sheila

86%

Great staff very helpful. Clean rooms with AC and clean showers

Owner Comment (Hide)
Hi Anya, thanks a lot for your comments regarding our staff, the confort of the rooms and the cleaniless at the hostel. It was a big pleasure to host you here, and we hope to welcome you again in another opportunity. Best, Sheila

86%

Great time in a great place. Everything was peachy keen save for one thing: Cold water in the showers. Not good on a rainy, overcast Rio morning. And oh, the repulsive French youth who shared my dorm. Could do without meeting this idiot every again. Shaw was right ... Hell IS other people. A very important point to remember when sharing dorms.

Owner Comment (Hide)
Hello, thank you very much for your feedback. We truly apologize If you have problems with another guest, but unfortunately this is something we cannot do to much (only change you of room If you have told us). Regarding the showers, in the day you left we realized the resistance from both showers was broken, but we changed already, and both showers are hot again now. We are gratefull you had a great time, and you considered us a great place to stay, Best of all, Lucas

97%

Lucas & Sheila...... you do a very good job! I finally find time to leave a review. I still think of your lovely place. As a guest I could feel how much you care about the people who stay in your hostel. You want to make them feel home and so I did. In every way I recommend to stay in 021. It´s a pretty house, it´s clean, the breakfast is great, the beds are good, the area is perfect and the best are you guys! Thank you for sharing and giving so much warmth and happyness. Hasta luego :) xxx


97%

Loved staying at 021 and specially the crews are stunning and elpful !

  • 26th Oct 2015
  • Novice Nomad
  • Anonymous
  • South Korea
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hi Gi Hyun, thanks a lot for your review. We are very happy to know you enjoyed our company and attention. We hope to welcome you in again in our hostel. Best of all, Sheila

100%

The staff was extremely nice and helpful! The hostel was clean and the dorms as well as the common rooms were good!

  • 16th Oct 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Mixed Group, 25-30
  • (1 review)

Owner Comment (Hide)
Hi, thank you very mucj for your review ! It was a big pleasure to host you and your friends here, even for only one night . We are gratefull to hear you enjoyed the attention provided by the staff, and that the rooms were clean and confortable. We hope to welcome you again at 021 Hostel. Best

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