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2W Cafe & Hostel Reviews

73 Dirok-U-tid 1 Rd., Tambol Taladyai.Phuket Tow, Phuket, Thailand

Reviews & Ratings Explained

82%

Rating
319 Total Reviews
  • 89%Value For Money
  • 86%Security
  • 74%Location
  • 83%Staff
  • 74%Atmosphere
  • 87%Cleanliness
  • 84%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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34%

worst hostel I have stayed at and you can not trust the front desk to book anything for you. Screwed myself and two of my friends over and wasted an entire day.

Owner Comment (Hide)
Dear Jacob Thank you for your stay. We are apologised if any of our staff made a mistake in any services you've found we will take the careful investigate on this matter. Hope that you would accept our apologies. Feel free to contact us at our email. Best Regards May

89%

Only stayed here one night on the way to Phi Phi, close to ferry dock with food stalls just down the street. The place itself was clean and staff was nice. No common room or anywhere to meet people but a nice place to stay if you're just passing through.


83%

Only there for one night to get out of Phuket and on to Phi Phi. Good location to catch the ferry.


83%

Spent two nights there going to and coming from phi phi


74%

The staff was very friendly and accommodating, was very close to the ferry to the Phi Phi islands, but the room and common areas were very drab and plain. No decor or color anywhere, almost felt prison-like. I think they need to hire a decorator to add a little bit of color, art and/or plants and this place would be 100x better.


69%

Only stayed for 1 night before going to phi phi. Great for what we needed, clean bathrooms, not a great area though but close to the pier to get the ferry


60%

I cancelled my reservation due to changes travel plans and so cannot comment on the hostel


66%

It's located in Phuket Town. Right on the center. In front of hostel is Robinson mall. 711 right behind the hostel. Near you can walk to phuket town monument. Right in front of the monument there is a nice coffee shop, The Circle coffee shop. Good ambience,nice coffee. And you can thai noodle restaurant, has a very delicious food and value for money. The hostel itself is average overall for me. Pier to phiphi is nearby.

  • 24th Apr 2015
  • Novice Nomad
  • Anonymous
  • Indonesia
  • Female, 25-30
  • (1 review)


74%

It's in downtown far away from Phuket nightlife area .So good for person who wants to spend time cool without any night parties. They have rooms on 3 floors but bathroom is only on one floor common for all.Should not be like this. Staff very good however they can't communicate very well in English but try to help always. Breakfast was good however it was not free.

Owner Comment (Hide)
Dear Vinay Thank you for your stay with us ! We apologize for all inconvenience caused while you were staying, at that time you've actually booked in the dorm room but since we were doing bugs treatment in the dorm room we're happy to upgrade you to the private room on 3rd floor our shared bathroom is only on the 2nd floor and that room you stayed was the only private room without bathroom on 3rd floor since we are maintaining the room that s the best solution that time pls accept our appolgies

94%

clean and nice place! all staff were nice too!! love this place :)

  • 4th Apr 2015
  • Novice Nomad
  • Anonymous
  • Thailand
  • All Female Group, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you so much girls ! Your review means a lot to us. it's short clearly stated the place. Since we've done treatments to the whole building and this year we will do the new stylish design to make the hostel fresh and new. So a lot more of excitements to come soon. We hope to have a chance to serve you again in the near future. 2W Team

94%

We stayed in a private room and although they are a little tiny, they are very nice. Cozy might be a good word for them. The staff was very friendly and helpful (with recommendations and answering questions). The cafe downstairs is a nice touch and a good place to grab breakfast if you're having a lazy morning. Really great, quiet place to stay in Old Town, Phuket. Right next to a great massage parlour too (which had some of the cheapest prices we saw anywhere in Thailand). Enjoy!


60%

After watching some films on the sofa in the communal area we soon found this hostel has a huge bedbug problem. They were on the sofa, in our beds, climbing up the walls and scurrying along the bed frames. We had to sleep downstairs in reception in an upright chair because there was no one to speak to at reception to move rooms/hostel. We got our money back but the staff were totally unapologetic and unsympathetic, and actually seemed to know about the problem already. Highly distressing stay.

Owner Comment (Hide)
Thank you so much for the informations and truly apologized about all inconveniences causes while you're staying with us. Please be informed that we are taking this problem very serious especially in the room you stayed since we've found out weeks ago and we thought we got rid of them all. Now we got the pest control company back and carefully check all entire place. Again we are apologize if any of our staff made you feel uncomfortable about how they handling the situations. Best Regards

100%

I would never choose to stay in Phuket because of the other great options for islands, but if you have to, this is the best place to do it. I can't say enough about their facilities. Very clean, secure, modern, and friendly staff. The room are small, but are set up very cool. The price was right for me, and I wish that I could've has this type of hostel along the other stops on my trip. Stay here if you're in Phuket, you won't regret it.


100%

Amazing place !! nice and clean rooms, very friendly and helpful staff ! they helped us with our luggage that got lost during our flight and told us all the nice places that we had to visit in phuket :) very tasty homemade brownies and banana cake, too! :) highly recommend anyone to stay here, it was a great stay! thank you!! :)

  • 1st Mar 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 25-30
  • (1 review)


91%

Staff was super sweet and helpful, also the cafe downstairs was very nice. I did not love the neighborhood, but there is a very nice grocery store down the street, and it is walking distance to the Phuket Town Old bus terminal (as well as Phuket Old Town). Beds and bathrooms were very clean, wifi was strong, lockers were spacious!


66%

We got a room for 4 people without a window.. Staff was not helpful at all (maybe because we arrived in the night ) , they actually slept (or even lived ) in the common area what was a little bit strange.. you couldnt use the space . But - its clean and well located (just a few mins by taxi from the pier ), so its a good place 'to wait for the ferry' .


91%

great hostel, best we've stayed at. clean, very friendly staff. would highly recommend. we ended up staying one night and have booked a second for later in the week! can't commend high enough.


71%

2W is a comfortable little place. It's great for just a couple of nights in Phuket, being directly in the city centre. The staff are semi helpful but they can't answer every question. The rooms I stayed in were wonderful, spent some time watching KBS (Korean Broadcasting Service). Overall its quite a chill and relaxing little place.


94%

This hostel was great if you're planning on getting the ferry the next day to Phi Phi, I wouldn't recommend staying here more than one night, not a lot going on but clean, friendly hostel in an average location!


77%

The cute boutique cafe and hostel had a chic and happy vibe to it. Although the room didn't lock making it feel slightly unsafe to leave, the rooms were well equipped with enough space for 4 huge backpacks. The water was turned off at night however so wanting to go for a wee in the night was not possible. The staff were really friendly and the food was cheap.

  • 25th Jan 2015
  • Novice Nomad
  • Anonymous
  • British Virgin Islands
  • Female, 18-24
  • (1 review)


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