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2W Cafe & Hostel Reviews

73 Dirok-U-tid 1 Rd., Tambol Taladyai.Phuket Tow, Phuket, Thailand

Reviews & Ratings Explained

89%

Rating
127 Total Reviews
  • 90%Value For Money
  • 90%Security
  • 81%Location
  • 94%Staff
  • 88%Atmosphere
  • 93%Cleanliness
  • 88%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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86%

Located in a central location close to markets, transport and shops. The staff are lovely and helpful, the hostel is nice and clean.

Owner Comment (Hide)
Erika Thank you for your stay also a nice review from you :) We will try to keep up with what we do and improve to reach more of the higher standard to make our guests feel more pleasant. Thank you May

97%

Totally loved it! Staff is the best!

Owner Comment (Hide)
Thanks Sofia ! It was great to have you with us :) May

94%

Really nice place, super clean and the staff are lovely and so helpful. Good location in Phuket town, a lot quieter than places like patong but very easy to get the bus over. Highly recommend a stay here.

Owner Comment (Hide)
Thank you so much Sophie ! It was a pleasure to have you with us. We were pleased to assist you to make your stay pleasant. We wish to have a chance to serve you again in the future. Thank you

100%

Great staff, locations and value. If you're willing to spend just a couple of days 2W is the place to be. Excellent in all aspects.


89%

Great stay at 2W Cafe & Hostel! Was clean and tidy, staff were very friendly and helpful - definitely worth the price. The rooms were a little small...but apart from that everything was good.

Owner Comment (Hide)
Thank you Caillan ! Was very nice to serve you while you were here we hope that you enjoy your stay in our small and cozy hostel. We wish to have a chance to serve you again anytime in the future. Sorry I didn't get a chance to say goodbye while I was still in BK. Korb Khun Krub ! MAy

77%

Great staff, very helpful and friendly. Location was good as well. Did see some small ants running around the room and on my bed, but that wasn't a big issue.

Owner Comment (Hide)
Thank you Angeline ! We really appreciate your stay with us hope that you had a great experience while you were here in Phuket. We will be more careful with the cleanliness of the place and make sure all the guests feel more comfort in our small and cozy hostel. Korb Khun Krub :)

100%

Great hostel, had the most friendly guy Got, he was so helpful when I arrived at half 12. Very welcoming place, clean, safe and good food too.

Owner Comment (Hide)
Dear Ben ! Thank you for the compliment ! It was a pleasure to serve you even it's short period. Hoping that we can have a chance to serve you again krub. Korb kun krub :) 2W team

100%

Didn't expect anything when i got here, but the place is perfect if you're just staying in Phuket for one night. Staff is great, very helpful and friendly! The rooms are very clean and bathroom is good aswell. The Wi-fi works in your rooms and it's free.

  • 14 May 2013
  • Novice Nomad
  • Anonymous
  • Sweden
  • Male, 18-24
  • (1 review)


91%

The room was smaller than expected, and there were no windows. But, the staff and rest of the hostel made up for that. The staff is wonderful, and the owner is extremely helpful and nice. The cafe menu is small, but very good. It's very clean and a nice place to come back to at the end of the day.

Owner Comment (Hide)
Hi Marcey ! Thank you for your comment we really appreciate you spent a few nights in our small but cozy hostel :) We hope that the small space didn't bother you too much. We are also planing to adjust the space in all the bedrooms already hope that we will have a chance to serve you again on your next visit to Phuket. Thank you May

83%

2W is a really nice little hostel with really friendly staff. The room didn't feel that secure, with a balcony that could be climbed into from either of the next-door houses, and no safe in the room. But we stayed for a few days with no problems, so its probably secure enough! It's a convenient location with plenty of shops nearby and close to the local bus-stop. Taxis around Phuket are really expensive, so get the buses if you don't ride a scooter, it'll save you a fortune

Owner Comment (Hide)
Thank you so much for a kind review :) We are glad that you like the location around here, this area of Phuket Town is very safe and it's always been like this. Anyway we apologize for any inconvenience which caused you and will try to improve our facilities here. Thanks again for choosing our small hostel to be a part of you trip. May

69%

The room was small but adequate with locked drawers and clean sheets. The bathrooms and showers were clean and well functioning. The AC quickly cooled off the small room. We could never get the WiFi to work which was a bit frustrating and then when we were trying to leave in the morning, we had to wait 20 minutes before someone showed up that could speak english and get us our deposit back for our key. Had we not been in a hurry to catch a ferry it probably wouldn't have been so frustrating.


97%

Its a really nice hostel with a comfy atmosphere and really nice staff! The rooms and bathrooms are really clean and the beds r really big and very comfortable.


91%

Conveiniently located if you're going to one of the other islands. Thirty minutes from the nearest beach though and there's not much to do in Phuket Town. If you're wanting to be near the water, don't stay in town. But if you want to be in the town then this is a great place to stay.


74%

Great hostel but its in the town so isn't a good location. Such a shame because its a brilliant place.


94%

Clean, cool and calm this place is a real pleasure to stay in. The decor is simple, clever and breezy and gives a really welcoming impression. The rooms, as others have said, are quite on the small side, but it really isn't too much of an issue and it is more than made up for by the relaxed air in the rest of the hostel. The real strength of the place though is the staff. The team are such kind and considerate people and are happy to oblige in anyway to help you really enjoy your time. Great!


94%

Great value hostel for the $. A couple small complaints - we had dirty towels folded in our room, but they were changed out once we told the staff of the mistake (probably doesn't happen often). Also - I was relying on the hair dryers at hotels, and they did not have them available here like the page says.

Owner Comment (Hide)
Dear Richard Thank you for your stay at 2W , we are so apologize for the mistake of our new housekeeper she was still in the learning process hope it didn't bother you too much. Lastly thank you for your comment we will improve the skill also the standard of the service to reach all guests satisfaction. Hope you will give us a chance to serve you again in the future. May

100%

Very friendly welcoming staff. First I stayed in female dorm then moved to mixed. Both nice rooms and not noisy. Beds also had a draw with a lock. Helpfull with advice on where to go and things to see. Would definitely go back!

  • 26 Apr 2013
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


100%

I think they deserve five stars. I love the fact that the hostel is new and atmosphere is very pleasing. The staff is friendly and helpful even though English can be a problem at times. It took me a while to get used to the smaller rooms but they have great common area, that's where I hung out for the most part. I saw other guests making good use of the TV area. Just talk to May (Manager) if something doesn't get addressed, he's fluent in English and always ready to help. Thanks 2W.

Owner Comment (Hide)
Hi Vic Thank you very much for the beautiful review it means a lot to us ! We hope that you enjoyed our place even-though there were a little communication problem. We will try to improve the kills to make it better for your stay next time. Thank you May

80%

The twin room is extremely small, no window but air con. Awesome friendly staff and nice breakfast. Direct in the city and close to everything


77%

Great café downstairs however the rooms were a little cramped. Comfortable beds and good showers

Owner Comment (Hide)
Sarah Thank you so much for you stay, we hope you had a nice experience in our place. We will try to improve all the weak points to make it better in the future krub. May :)

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