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2W Cafe & Hostel Reviews

73 Dirok-U-tid 1 Rd., Tambol Taladyai.Phuket Tow, Phuket, Thailand

Reviews & Ratings Explained

83%

Rating
258 Total Reviews
  • 84%Value For Money
  • 85%Security
  • 79%Location
  • 84%Staff
  • 79%Atmosphere
  • 89%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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77%

Nice, calm hostel, having good coffee and delicious musli for breakfast. Absolutely clean, room and bathrooms. Unfortunately staff don't gives you warm welcome and getting hunts and tips might be difficult due to language barriers.


94%

The staff were amazing and the hostel was brilliant!

  • 22nd Oct 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


89%

We only stayed one evening, the room was very clean, but quite small. In terms of location we arrived too late in the evening and left too early ro take in our surroundings - but there was a near by local market with a lot of nice food. staff were very helpful in helping us get our tickets and lift to Koh Phi Phi.


89%

A great cafe and hostel. A location of where to stay and chill for a couple days to rest from all the travelling.


91%

I booked a private room, Room did not have any windows; otherwise I it was clean and cozy. Hostel it's self is quite nice and well maintained. Right in the center, close to the Bus terminal 1 and closer to all the facilities you could require.


100%

This hostel is a nice, quaint hostel with a modern feel. It was very clean and carries with it that great Thai hospitality. Very helpful staff! Also, it has a GREAT location, right near the old city center!


80%

The hostel located in a perfect place in Phuket town. The staff were friendly and helpful and cafe was really good with unique decorations. The room was cozy and small but not all bed available electrical outlet. Overall it was a really nice place to stay.


54%

Terrible stay. Constant construction work going on. Matresses well you can't call them that it was like sleeping on a block of wood. We only stayed 2 of our 6 nights as we got bitten to death by beatle like bugs in our beds and then as we went down to make a complaint there was a rat running around reception. I have been traveling for a year now and this was by far our worst hostel. Staff however were lovely and changed us to a hotel the night of the incidents before receiving our money back.

  • 25th Sep 2014
  • Novice Nomad
  • Anonymous
  • England
  • All Female Group, 18-24
  • (1 review)

Owner Comment (Hide)
Guests We r truly deeply apologized for all inconveniences while you staying with us, really understand how u express the review. It's our mistake not find out about bugs which were brought in from the previous guest but i'm sure the staff took the very best care of you when she relocated you to another hotel since all our rooms were fully booked.By now all our hostel is clean and clearly inspected.If there is a rat please be sure that we will definitely be terminated.Sorry from our hearts.

80%

place and staff were very nice but unfortunately at our time of arrival in September they seemed to be doing a refurbishment getting ready for high season so there was a lot of bed stuff and furniture scattered throughout the building not to mention the builders at work during the day. Me and my friend booked a twin room but it seemed that we had to share a double bed as was all that was available. the room was modern and clean so we didn't complain. I would recommend for December busy time.


89%

Great hostel, stayed a few extra nights and came back here as well. Staff are really helpful. Café was really good and the desert were great. Thank you


100%

Great staffs friendly and helpful with good informations of where to go, what to eat etc . The rooms are quite small but really clean secure and cozy. Location is so convenient to walk and explore the local lifestyle and street food is a must ! Thank you for having me good luck.

  • 12th Sep 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


97%

Best value for your money for sure and the facilities are excellent. The hostel is really clean. Only downfall is that the city of Phuket itself isn't the nicest, especially during rainy season. But this hostel is the nicest I've stayed in in Thailand!


94%

Nice hostel keep it up :)

  • 23rd Aug 2014
  • Novice Nomad
  • Anonymous
  • Thailand
  • Female, 31-40
  • (1 review)


77%

A very modern, modest, well kept hostel. Our room was small, with a large bed, and was very clean. We were not charged for an extra day that had missed (checked in a day late), and that was wonderful! The room wasn't cleaned but once while we were there, but that didn't bother us too much. We were in and out and the lady may have not had a good chance to get in there. Nice lounge area with a huge TV and some DVDs for relaxing, as well as board games etc. Great cafe area. Overall, great place!

Owner Comment (Hide)
Thank you D for a nice stay and friendly review. We always treat our guest like a friend :) hope that we will have a chance to serve you again in the future. Our playground area always welcome nice people like you guys. Thank you May

71%

The room was nice, cozy and very small. There was no space for the luggage. The bathroom was ok, but it smelled bad and the shower didnt work well. We had a balcony, which was cool, but the door didnt really close so it was very loud at night from the street. The decoration of the whole hostel was nice, with a lot of plants and the coffee was super!

Owner Comment (Hide)
Sonja Thank you so much for your stay , hope you did enjoy most of your time here with us ! We've found that at the moment when it's raining hard the smell from main drainpipe outside push through the pipe in the building. Thanks for your information we will try our best to fix it. Hope that we will have a chance to serve you again in our small but cozy hostel next time you are in Phuket. Thank you

71%

2w cafe is located in a quieter part of Phuket old town but within easy reach of all the normal facilities. A small cafe and lounge area are available and wifi is ok. Rooms small and not the most secure but enough for one or two nights. Make sure the air-con is working though. Clean and easily accessible

Owner Comment (Hide)
Dear Barnes Family Thank you for your stay ! We are apologized about all inconvenience while you were here with us including the mistake of our air-con mechanic man. Hope you guys had a great family trip in Thailand and wish that you would come back to Thailand and Phuket again in the future. Thank you 2W Team

100%

Very clean, neat and tidy hostel. The staff were friendly and helpful. They helped arrange a lot of things for us. I would highly recommend them.

Owner Comment (Hide)
Hi girls ! What a great pleasure to received a perfect review from you. Hope to have a chance to serve you again in the future. Good luck with everything krub ;)) Thank you again.

89%

Everything was great! Phuket is quite boring, not worthy to stay, but if you have to spend the night, this hostel was quite nice. The only issue for me was that it had bedbugs, so now I had to wash all my clothes and backpack!

Owner Comment (Hide)
Francisca ! Thank you for your stay and we are so apologize about inconvenient caused. Wish you could have told us while you were in the hostel so we can move the room for you since we take take it very serious about this matter any way we will get rid of them now. Hope to have a chance to serve you again in the future. Regards 2W Team



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