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500 West Hotel San Diego Downtown Reviews

500 W.Broadway Street, San Diego, USA

Reviews & Ratings Explained


205 Total Reviews
  • 57%Value For Money
  • 40%Security
  • 71%Location
  • 54%Staff
  • 34%Atmosphere
  • 40%Cleanliness
  • 34%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Great location in SD.Staff very helpful.No problem checking in early.

  • 15th Aug 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


Safety issue: Elevator has a broken door which doesn't shut properly even when the elevator is moving.

  • 1st Aug 2015
  • Novice Nomad
  • huggett878045
  • England
  • Male, 25-30
  • (1 review)


This is the most ill-designed, unfathomably dirty, and poorly operated facility. The service was very slow and unenthusiastic. Bathrooms look and operate as if it a prison, cold water and knobs don't work. I wouldn't even bother asking for my money back because the staff is incapable of processing a simple transaction .


The lobby it's great, but the rest of the hotel is not good, it's strange, not safe, the room is small, and the furniture is very old.


The bathrooms and carpet are disgusting. The bathrooms need a good scrub (not just a surface clean). The carpet needs replacing.

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