Home to the world's greatest Hostels

30,000 properties, 180 countries Over 3.5 million guest reviews 21 million bookings

500 West Hotel San Diego Downtown Reviews

500 W.Broadway Street, San Diego, USA

Reviews & Ratings Explained


195 Total Reviews
  • 71%Value For Money
  • 67%Security
  • 91%Location
  • 69%Staff
  • 56%Atmosphere
  • 65%Cleanliness
  • 53%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:


Beware of the staff. Cheap decent place. But wierdo staff people!!

  • 27th Nov 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


500 West is located conveniently in downtown San Diego with easy access to the Airport and walking distance to both the Amtrak and Trolley.Greyhound is a 5 minute car ride away. The staff here goes out of their way to help you! In that sense, it truly felt like a Hotel and not a hostel.The building is a bit grungy but the facilities are great. There is a spacious kitchen, laundry room, community area, outdoor seating, and a gym. There's also a yummy cafe diner with good eats downstairs.

  • 11th Oct 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


Toilets constantly overflowing hallways stink like nightclub toilets. Good location. Rooms were fine but as there is no aircon forced to have windows open and was very noisy with construction nearby and train station next door

  • 11th Aug 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Couple, 25-30
  • (1 review)


Staff unhelpful to the point of totally disinterested mostly Mexican who could n't be bothered communicating in English. Rooms terribly small, 4 people crammed in with poor in room facilities. Not very clean and not ahostel feel more of a run down old hotel. It rates badly this place generall and I can see why. Not agreat experience.


I had three nights there. But only had one hot water shower on the first night. The shower seemed broken for the rest. The similar situation was for the only very old elevator. I took it on the night when I arrived. But it seemed no long working for the rest days -- the elevator just did not move no matter you push any buttons. On the other hand, the bunk beds in the dorm room are narrow than normal college dorm setting.

  • 3rd Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 31-40
  • (1 review)

View all San Diego Hostels

Please give us your feedback