A&O Hamburg City Reviews
Reviews & Ratings Explained
The rating percentage is calculated from customers who booked within the last 12 months.
All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »
Not a place to stay if you're a solo traveler.Everyone seemed to be big groups of Germans on party weekends or families. There is almost nothing around it. It's only saving grace is its right next to an s-bahn station.
Great hostel. Decent location. Free wifi within the rooms was a nice touch. The queues for checking in was maybe a little long but the rooms made up for it. Good, comfy beds and spotlessly clean. Would stay here again
Nice hostel, nice staff!
- Novice Nomad
- Female, 25-30
- (1 review)
Its a bit annoying to have to pay for bed linen, as travellers don't really carry them around with them, also to have to put a deposit down for the kitchen key felt unnecessary. No real atmosphere and the staff can be a bit slow, but its a decent enough place to sleep.
It's not the most central hostel in hamburg... But the train system makes it pretty easy to get around... Good wifi in rooms, and 24 hr bar which is nice.... Not that many places to eat in immediate area though... Would probably stay again
"€3 deposit to rent bed linen" from site actually a €3.50 charge... if you don't get it back after you can't call it a deposit! & had to make my own bed at 11pm after prebooking, & they re-charged the deposit I had already paid through this site. Not impressed :/ otherwise hostel is perfectly fine, bit bland and corporate like a hotel but clean and spacious.
The staff was a bit slow on check in and to serve drinks and food at the bar. There was advertisement of the roof top bar that was suppose to be open on Fridays and Saturdays nights, but it was closed in the Saturday that I was there, and there was no sign explaining why.
Nice hostel to meet people, good places to talk and spend some time. It is kind far from downtown, but the metrostation is near. One bad thing is the security, anyone can enter in the hostel and get in front of the rooms' doors.
I had booked a 6-bed-dorm and was put in a 4-bed-room which was clearly laid out for families (with one double bed and a bunk bed). It was okay though as there was only another girl and me. The room was great anyway, even though the windows did more for noise reductions than the door did (wasn't too funny having three drunk Brits doing track and field in the hallway at around 3a.m.). Ensuite facilities were great. Location was perfect and staff was very nice and helpful. I would stay here again!
They charge extra fees for the bed sheet, the bottle watter sells at 2.7 euro per 500ml, it is really unreasonabe. In my room, the window is broken, when I go to then ask for whether they can fixed, they firstly ask me how long I will stay there, after I replied one night, they just told me, they cannot help. What is more, if you want to use the kitchen, you need to deposit 10 euro. It is the worst hostel I've never lived before.
This is a really nice place. Good atmosphere and really helpfulness staff.
Was nice but staff can be more helpful, and during check in i have to pay additional 3 euros for bed linen? that is very unusual, when you travel and stay in a hostel of course you don't bring your bed linen around, it is supposed to be provided. I feel like its a trap for additional cash. other than this its really nice, atmosphere was good.
- Novice Nomad
- Male, 18-24
- (1 review)
One subway (S-Bahn) stop from central station, in a somewhat empty commercial area. Quiet, the same street has about 4 other hostels, so it's apparently the place to be :) Clean, well-organised, wireless was flaky, checking in took 30 minutes (long line), but overall, good experience. On my list of default choices.
The hostel was almost by a walking distance from the city center - I still recommend using the tram if you will go back and forth many times. I slept in a 8 people mixed dorm, that was not full for either of the days we stayed there. It was just bad luck that there was a man snoring, and a guy packing in a rush in the middle of the night. Kitchen was ok and everything was really clean! Price was also good but you had to pay extra for the bed linen.
Great hostel! Had little extra features like hand soap and shower gel that was really nice. Very clean and plenty of room. stayed in 4 person dorm. Only negative thing was the wait when checking in, took about 25-30mins but that may have just been unlucky.
was absolutely crowded at a friday evening/ night and the following saturday. But staff and cleanliness was very good
This was probably the worst hostel I ever stayed at. So much about the place was crap that it is too much to list. I would never stay here again.
Excellent hostel, easy access and warm comfy rooms
Very pleasantly surprised. Contrary to some peoples expectations, this is not a funky backpacker hostel and also not a hotel. It is a quiet family/youth hostel. We stayed in a double private ensuite and while it was basic it was clean and a good size. When you compare the cost to a double room in other hotels (and some well known hostels) in Hamburg it is excellent value. It isn't in the "centre" but is located close to a U/S Bahn station that serves 6 lines. Breakfast was basic but cheap.