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A&O Hamburg City Reviews

Spaldingstrasse 160, Hamburg, Germany

Reviews & Ratings Explained

75%

Rating
630 Total Reviews
  • 75%Value For Money
  • 77%Security
  • 74%Location
  • 74%Staff
  • 70%Atmosphere
  • 81%Cleanliness
  • 77%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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74%

Huge hostel with clean beds and bathrooms/showers. Location is pretty good; a bit far from city center, but the U-bahn station is less than 5 minutes away. Staff seemed annoyed at having to help people. Hint to the staff: don't work at a hostel if you don't want to talk to people! I would probably check out a smaller Hostel next time I visit Hamburg...


69%

Nice big, bright room.


71%

A big hostel with lots of rooms. Living a mixed 4 person room, room is nice and clean. Extra money charged for the sheets, no kitchen, expensive breakfast. My room is in 1st floor, next to the road, you can hear all the cars going, kind of noisy. The curtain can't block all the light, so didn't get a good sleep.

  • 13th Jun 2015
  • Novice Nomad
  • Anonymous
  • Denmark
  • Male, 31-40
  • (1 review)


89%

I had a very pleasant stay. Most exceptional was the staff, who were very friendly and made me feel welcome.

  • 12th Jun 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


69%

Towels and sheets should be included in price.


57%

I've never felt less welcome at a hostel. When I went to check out the two girls at reception gave me the dirtiest looks for wishing them a nice day.The cleaners should be the ones manning the reception, they at least smiled and said hello. The location was ok, a bit of a run down neibourhood but fairly close to public transport. Just don't expect the reception staff to help you with anything. Go to a different hostel if you want to enjoy the city. Ok for a stopover.


74%

This hostel is huge! Not at all what I personally think of as a hostel. As a consequence the atmosphere is quite manic. You can get food at the bar area but half the stuff on their menu they didn't have. The actual rooms were clean and nice but all the staff were quite grumpy. It was walking distance from the centre, they advertised parking but when we got there told us they were full and we needed to book. There was plenty of pay & display parking over the road though.


51%

First and last time in this hostel. Very noisy and too big!

  • 6th May 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 25-30
  • (1 review)


43%

Poor location, poor atmosphere, unapproachable staff, had to pay for bedsheets which isn't a requirement in any other hostel I've ever stayed in, in our "hostel" room there was a double bed in the middle of the room occupied by a couple so it was an uncomfortable situation for all involved.

  • 2nd May 2015
  • Novice Nomad
  • Anonymous
  • Scotland
  • All Female Group, 18-24
  • (1 review)


83%

It was a bit difficult to find from the ZOB on the first night, but still within walking distance. The staff were very nice and switched my dorm for me when the one I was supposed to stay in turned out to be very messy and crowded, and I got a quieter room and a good night's sleep.


100%

Good, no complains :)


77%

Surprisingly spacious double room in a surprisingly central location.


37%

It seems they want to charge you for everything: 3,50€ for linen, 2,90€ for card payment, also the tourist tax of Hamburg is not included on the online price. You will always paying more than expected. Not security lockers on dorms. Although the dorms weren't too bad, the hallways and stairs were quite disgusting.

  • 5th Apr 2015
  • Novice Nomad
  • Anonymous
  • Spain
  • Male, 25-30
  • (1 review)


51%

A bedroom powerplant without any character.

  • 4th Apr 2015
  • Novice Nomad
  • Anonymous
  • France
  • Male, 18-24
  • (1 review)


51%

Staffs are not enough and not helpful.


86%

It is a huge hostel, so it lacks a charm of the small properties. But on the other hand, the building was used as a concentration place for prisoners, even later sent to the concentration camps, so definitely there is a lot of history you can learn by being here. It also offered a great value-for-money, as the accommodation in the Hamburg area is otherwise expensive. Defnitely would stay again, if in Hamburg...


89%

Great staff. Not the "coolest" hostel but very clean with many facilities.


63%

Paying for the sheets was ridiculous, aprt from it . it was ok..


66%

Maybe it was the time of year but I found the hostel full of school groups and lacking in clean.although the bar area is okay and the staff are really nice and helpful. Just bring your own sheets unless you want to pay for them! Facilities are fine and fairly clean. Wouldn't recommend for travelling alone if you like to be social.


60%

Not a place to stay if you're a solo traveler.Everyone seemed to be big groups of Germans on party weekends or families. There is almost nothing around it. It's only saving grace is its right next to an s-bahn station.


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