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A&O Hamburg Hauptbahnhof Reviews

Amsinckstra'e 2, Hamburg, Germany

Reviews & Ratings Explained


810 Total Reviews
  • 67%Value For Money
  • 77%Security
  • 74%Location
  • 65%Staff
  • 61%Atmosphere
  • 68%Cleanliness
  • 67%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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The whole object looks a bit old-fashioned and outdated. I booked over hostelworld, and didn't really pay attention to all the details. So we had to pay 3,50€ extra for bed linen. Before we could settle, we were in 3 different rooms. One had a broken window, which couldn't be opened and therefore smelled really bad + a dirty bathroom, the second one had a clogged toilet, which didn't look really appealing... And the 3rd one was okayish... Not super clean, but ok.

  • 5th Feb 2016
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 25-30
  • (1 review)


I selected 2 guests on your mobile phone site and it seems like you nevertheless offered me a single room... Echocardiogram I booked as it was cheaper than the offer that was below the first one. That second offer was seemingly really for two people.... Do when We arrived at the hostel they could not find our reservation in their systems because it seems like it takes a while before an already booked reservation appears at the hostel?! We thus had to wait half am hour on New Year's Eve afteR

  • 31st Dec 2015
  • Novice Nomad
  • Anonymous
  • France
  • Couple, 25-30
  • (1 review)


Hi. Unfortunally im dessapointed, my room was dirty, never was cleaned, in the room smelly, the guys were somoke and drunk in the room, the shower too dirty, I wasn't agree at all for paid for sheets and towel, my umbrella was expensive and bad quality, it was broken in the same day Hopefully you can be better with your next guests


Nice but they charge for everything. Towel, sheet, personal locker. I don't remember paying for breakfast which was nice.


You need to pay for sheets. Can't tell if room smell because off mold or bunk mates whom farted a bunch. It smelled very bad in room. Location is about 5 to ten min from food and from train.


I've stayed there for two nights in a female bed Dorm. All of the girls staying there, arrived at the same day. So it would be normal to clean a room before the new guests arrive. What I found was a dirty bathroom, used towels everywhere and a sink Full of hair/hairs.


Nice rooms and bathrooms, everything else is a bit average.


Very nice. I like that the towel is free and soap. I would stay again for sure


It is a good place for sleeping, nothing more.

  • 14th Aug 2015
  • Novice Nomad
  • Anonymous
  • Denmark
  • Male, 18-24
  • (1 review)

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