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A&O Köln Neumarkt Reviews

Mauritiuswall 64-66, Cologne, Germany

Reviews & Ratings Explained


513 Total Reviews
  • 74%Value For Money
  • 77%Security
  • 81%Location
  • 74%Staff
  • 69%Atmosphere
  • 83%Cleanliness
  • 76%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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It was nice, the room was clean and suprisingly spacious, good value for your money :) The only thing was all the extra costs like if you need sheets or a towel or if you pay with a card instead of cash.

  • 3rd Jul 2015
  • Novice Nomad
  • Anonymous
  • Iceland
  • Couple, 18-24
  • (1 review)


Had an issue with another guest in the Hostel, but the staff dealt with it quickly and well. Very grateful for that. It is a little far away from the attractions, but is a nice enough city to walk through, so not an issue. Very large Hostel, and the 24 hour bar (serving well priced food) is very useful.


not enough electricity sockets


very dull place, bad neighbourhood. nice staff and nice room tho. cant complain for the cheap price tho.


HEADS UP: You will need to pay 3.5 euros for sheets if you do not bring your own...Who even travels with sheets these days? CONS: Nothing special about this hostel. It's a large complex and not a great place to meet people. There were many large groups of 10-20 people traveling which is great if you are in a large group. The line to check in was 40 minutes. PROS: Clean room, Location was fine, Nice that there is a bar downstairs if you are in need of food or a drink. Free luggage storage.

  • 29th May 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


Well you are centrally located, but the main things to see in the city are near the cathedral so 30 min walking is quite something, if the price were lower would be perfect.


All the staff were total zombies. Not friendly at all

  • 29th Apr 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 18-24
  • (1 review)


Very clean, nice, and quiet. I was only here for one night but I had an excellent time.


I liked the friendly staff. The location was easy to reach. The internet functioned well, although some past reviews said it didn't :) Also a lot depends on the people who you share the dorm with. There wasn't storage shelves for travellers to keep their luggage/clothes, or even hang a wet towel. There was although a coat rack. No free towel, so you have to carry your own towel. The bar was also out of food the one night I was there, but the bar-woman's charm made up for it :)

  • 15th Mar 2015
  • Novice Nomad
  • Anonymous
  • India
  • Male, 25-30
  • (1 review)


when i checked in, i don't know the fee exactly. and i think i have to pay for fee except for reservation fee. but they required sheet fee, tax fee, and if you pay for the card, card charge. Except for that, others is very good. like location, clean,. etc..


Lamentable and surreal experience at this hostel. I arrived on a Saturday night with my hotelsworld booking, there was a young guy with a huge nose ring that told me the booking is canceled. For what reason is canceled? "I do not know" Who has canceled it? "I don't know, I can help you". Incredible but true. I showed him my copy of bookind, he spoke to me like I was a 20 years old boy like him and told me until Monday no one can clarify me anything. Is this hospitality?


There is no kitchen at the hostel and there is absolutely no hostel atmosphere despite the bar. Very boring place to stay. The staff were ok, one of the ladies was really rude and did not want to help at all. The location is good, price is really good and clean. Also, not too many people in the room. Not a place to go if you want to make friends.


Good location, near to the shopping area, very helpful staff, good value for price.

  • 15th Jan 2015
  • Novice Nomad
  • Anonymous
  • Latvia
  • Female, 25-30
  • (1 review)


it was not that well notices that you needed to take your own sleepingbag or pay for sheets! The staff wasn't that helpfull in giving some information or map, .... . Clean nice room, well located though

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