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A&O Wien Hauptbahnhof Reviews

Sonnwendgasse 11, Vienna, Austria

Reviews & Ratings Explained


346 Total Reviews
  • 82%Value For Money
  • 84%Security
  • 79%Location
  • 75%Staff
  • 75%Atmosphere
  • 89%Cleanliness
  • 82%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Very good.. Love it very much. Clean environment, secure locker, nice facilities and wonderful location.

  • 18th Aug 2014
  • Novice Nomad
  • Anonymous
  • Indonesia
  • Male, 18-24
  • (1 review)


Loved the room, clean showers, very open for a dorm!


I think its not a good idea to put backpackers and hotel people at the same place i felt like they looked down on me also there was some guys that did not stay at the hostel that came in my dorm room but brekfast was good


This hostel was very large and included a hotel too. This meant that the hostel did not have the same atmosphere to it as smaller hostels, however the great location made up for this


You have to walk 20 minutes to get to the centre. so it's not so near as you read in the presentation of the hostel. there's no free wifi and the receptionists are all really impolite!!


Cleaning ladies are overworked (in my opinion), not enough employed. Most receptionists are not native Austrians. Black guy on night shift not polite at all. Sneering type. Magnetic cards not working always. Some girls receptionist (blond) very polite. No CCTV camera for the reception safe. Hundreds of travelers, sometimes you must wait few minutes in reception line up. Clean, but some changes must be done.

  • 7th Aug 2014
  • Novice Nomad
  • Anonymous
  • Poland
  • Male, 41+
  • (1 review)


I dont really like the attitude of staffs. They were cold, unfriendly.


Although it is a bit far from the center, it's located very close to the Hauptbahnhof train station. I'd say take care about the safety of your belongings since you're not provided a locker. The staff also charges extra for payments with card, so be prepared to go back for a lookout for a cash dispenser even in the dead of the night in case you don't have Euros with you.


Not all the staff had sufficient level of English.


The location is fine, but it is difficult to reach since the whole main station is under construction and not all the ways can be seen - it took us more than 1 hour to get there, even when it is 2 blocks away. Furthermore, this construction work ongoing makes the area really noisy in the mornings - therefore, it gets tricky to sleep after 6 AM. Also, the staff was not very organized and it took a while until we managed to get the check-in done. Maybe the only highlight is that we had wi-fi.

  • 2nd Aug 2014
  • Novice Nomad
  • Anonymous
  • Mexico
  • Male, 25-30
  • (1 review)


It was very hot inside the room! Everything else was good! (:


They charged us for bedding when we arrived without prior notice. We chose this hostel because of the price, but with an extra €3 on top it was not worth the money. They charged the couple next to us another €2.50 for using a card. So if you have to get bedding and you use your card you're paying more than €5 extra! The location was also very poor, and there was no air-con despite the site saying there is. Also, the power kept going off, so it took us over an hour to cook pasta.

  • 26th Jul 2014
  • Novice Nomad
  • Anonymous
  • England
  • All Male Group, 18-24
  • (1 review)

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