AAE Las Vegas Palace Station Casino Reviews
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1.Cancelled my reservation even after I called to CONFIRM 24 hours prior2.Twice given incorrect airport shuttle times, had to pay for a private shuttle after midnight. Still charged service fee. 3.Customer service "serves 9 hotels so we couldn't possible know the right answers every time." Blames hostelworld 4.rooms are in separate motel across dark alley next to dumpsters 5."hands tied" to fix any of their mistakes except offer another room at a different rate. they take advantage of hostellers
- Novice Nomad
- Female, 25-30
- (1 review)
It actually isn't a hostel, it is the Palace Station Hotel. It is a great hotel. However the information about the transfer from the airport is not accurate, the timetable is different.
Hostelworld deal is for a courtyard room, bargain price for hotel room. Reservation was for king bed, but they were out of king bedrooms and gave us 2 double beds. HVAC had musty odor - acceptable for 1 night. Room only a few dollars more than the Wild Wild West room I booked on Hostelworld a year ago and casino a lot less smoky and larger with more dining options. Check-in line very long at 10:30 pm and $6.99 lunch buffet line 1.5 hours long.
Separated from the strip, shuttle and bus end too early, not convenient transportation. Everything else is fine, super cheap buffet. Good staff.
It was excellent if you look on how much I pay. Really recommend it