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AAE S.F. European Hostel Reviews

761 Minna Street, San Francisco, USA

Reviews & Ratings Explained


438 Total Reviews
  • 67%Value For Money
  • 70%Security
  • 66%Location
  • 71%Staff
  • 60%Atmosphere
  • 58%Cleanliness
  • 56%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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The bedroom wasn't clean at all : there were too many spots on the sheets, the curtain fell on us, the room was humid and the "patio" under our window looked like a dumpster ! What about the restroom : the door is half eaten by water and there are some hairs everywhere. 90 $ is far too expensive for this level of service. We won't come back and we won't recommend your hotel.

  • 26th Aug 2014
  • Novice Nomad
  • Anonymous
  • France
  • Couple, 18-24
  • (1 review)


It is a good place to sleep...the bed was really good! Don't expect tv, AC or anything like it...it is a basic room for you to sleep...thats all! It worth the money I paid for...and the location was really good...It is totally possible for you to go walking all over the town!

  • 22nd Aug 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Female, 25-30
  • (1 review)


wasnt at all terrible as the reviews were. the place was actually better than SF International Hostel except for the location. the location is pretty much the only flaw but a very big flaw.


Ok. Dodgy neighbourhood. Staff friendly. Bedding questionable but overall good.


if the staff was rather nice, the room was much too small for people and their bagage, it was hard to move within the room. There possibly were mice as well -so I heard... The kitchen/dining place was too small as well and not very clean. No laundry, no computer access.


Hostel was in excellent location. It was close to the BART station, and transit accessible to many tourist destinations. It was a great place to stay for the weekend for OutsideLands. Room was clean, with sheets and towels provided. A good number of bathrooms. Staff was nice. Overall, very acceptable accommodations for the amount of money paid.


Placed around two blocks away from the regional metro service (BART) and around a 20 minute walk from the center of town (union square) you simply cannot argue with the location. The rooms are quaint, quiet and clean. On the negative side, , the facility is in an area filled with homeless and drug addicts. They are of no bother, but it can be distressing. The kitchen was too small, with four hobs and there were too few bathrooms, but as long as you are not in a rush its fine. 95% overall.


Use it only in case you need a bed and you don't care about the rest :)


add bathrooms, and clean them

  • 29th Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)


I really don't know why this place has so many bad reviews? But my experience was great. 2 night stay. No surprises, no problems. The shower head sucked but c'mon, that's the least of the problems haha. I really enjoyed it. It's small and straight forward.

  • 18th Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


Location could have been much better but the staff here was awesome and everyone was very sharing, caring and pleasant. Andy the desk operator was awesome, great guy and really made my stay welcome and gave directions to nearby shops, food, and groceries. There is a communal kitchen for cooking and using the internet that's very clean and safe. I'd definitely stay at this place again if I'm in SF for an extended trip, recommended.


We understand that it was not a very expensive hostel to stay at, saying that we expected the bathrooms to be cleaner, there was no air in our room with only 1 window that opened onto a washing area and the lounge area was cramped and uninviting. The area that the hostel was in was not as bad as the other comments suggest but we did see a couple of very drunk/high people wondering around the streets.

  • 15th Jul 2014
  • Novice Nomad
  • Anonymous
  • South Africa
  • Couple, 25-30
  • (1 review)


A generally crappy place, but it's super cheap. Two powerpoints to a room of six. Toilets overflow Showers are pretty impossible to get - but that kind of goes for any hostel where there aren't showers in the room. Some of the staff were friendly, others weren't. It's not a youth hostel - so you might be staying in a room with an old man fyi. There are lots of homeless people around, and it feels slightly unsafe. But it's close to public transport! Really close :)

  • 21st Jun 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)


This hostel was pretty average. It was in an ok location in terms of the ease I was able to get to places, but the neighbourhood was a bit shifty. The staff were not friendly and it seemed like such an effort for them to divulge simple information about getting around/attractions etc. There were rat traps hidden around in various places and I spoke to another person staying there who said they saw a rat. The price does not reflect the quality of this hostel.


My main problem with this place is that it's not air conditioned and you can't open a window (it's glued shut), despite the fact that there's a fire escape right outside. Add in the mold which becomes unbearable in the heat, the fact that the sheets and towels they provided were wet, stained, and eventually seeing my GF wake up with bed bug bites--and the place makes for a somewhat dismal stay. The locks are old turnkey style, there's one hairdryer for the building, the beds are small。

  • 17th Jun 2014
  • Novice Nomad
  • Anonymous
  • China
  • Couple, 18-24
  • (1 review)


Nope - sorry, never again!!! Staff was not so nice. Atmosphere was not the best. Neighbourhood is scary... I met some nice people there otherwise it would be just worse!!! Dont stay there.


the hostel's rule is so bad. you can't leave you luggage after 5 pm. And also you can't stay in hostel after 3 pm. That's inconvenience while you just want to wait for the late night bus to leave.


social place, (super) nice roommates, good place to stay if you want something cheap and nice people. overall: very nice hostel expierence.


The place needs a massive update in everything! The rooms smelled, bathroom dirty, kitchen was tiny and not well equipped and staff weren't very helpful


While one member of staff here was helpful he was not alway around and the other was extremely unhelpful. Sheets for beds were ill-fitting and we were not told that towels were available until our third night when we heard from another traveller. There is a serious lack of toilets in this place, get up before 7am t shower and after 10pm at night. 2 bathrooms to a floor, repeatedly blocked and not working. Hotel location past top of Market street dodgy where u hav t walk thro dodgy area.

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