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AAE S.F. European Hostel Reviews

761 Minna Street, San Francisco, USA

Reviews & Ratings Explained

61%

Rating
473 Total Reviews
  • 62%Value For Money
  • 67%Security
  • 65%Location
  • 70%Staff
  • 59%Atmosphere
  • 54%Cleanliness
  • 52%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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63%

Ok. Dodgy neighbourhood. Staff friendly. Bedding questionable but overall good.


60%

if the staff was rather nice, the room was much too small for people and their bagage, it was hard to move within the room. There possibly were mice as well -so I heard... The kitchen/dining place was too small as well and not very clean. No laundry, no computer access.


86%

Hostel was in excellent location. It was close to the BART station, and transit accessible to many tourist destinations. It was a great place to stay for the weekend for OutsideLands. Room was clean, with sheets and towels provided. A good number of bathrooms. Staff was nice. Overall, very acceptable accommodations for the amount of money paid.


60%

Lack of toilets/showers in relation to number of beds. Combination of showers&toilets makes toilets closed for a long time when used for shower. Kitchen very poorly equipped.

  • 4th Aug 2014
  • Novice Nomad
  • Anonymous
  • Austria
  • Male, 41+
  • (1 review)


94%

Placed around two blocks away from the regional metro service (BART) and around a 20 minute walk from the center of town (union square) you simply cannot argue with the location. The rooms are quaint, quiet and clean. On the negative side, , the facility is in an area filled with homeless and drug addicts. They are of no bother, but it can be distressing. The kitchen was too small, with four hobs and there were too few bathrooms, but as long as you are not in a rush its fine. 95% overall.


51%

Use it only in case you need a bed and you don't care about the rest :)


54%

add bathrooms, and clean them

  • 29th Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)


97%

I really don't know why this place has so many bad reviews? But my experience was great. 2 night stay. No surprises, no problems. The shower head sucked but c'mon, that's the least of the problems haha. I really enjoyed it. It's small and straight forward.

  • 18th Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


91%

Location could have been much better but the staff here was awesome and everyone was very sharing, caring and pleasant. Andy the desk operator was awesome, great guy and really made my stay welcome and gave directions to nearby shops, food, and groceries. There is a communal kitchen for cooking and using the internet that's very clean and safe. I'd definitely stay at this place again if I'm in SF for an extended trip, recommended.


43%

We understand that it was not a very expensive hostel to stay at, saying that we expected the bathrooms to be cleaner, there was no air in our room with only 1 window that opened onto a washing area and the lounge area was cramped and uninviting. The area that the hostel was in was not as bad as the other comments suggest but we did see a couple of very drunk/high people wondering around the streets.

  • 15th Jul 2014
  • Novice Nomad
  • Anonymous
  • South Africa
  • Couple, 25-30
  • (1 review)


49%

A generally crappy place, but it's super cheap. Two powerpoints to a room of six. Toilets overflow Showers are pretty impossible to get - but that kind of goes for any hostel where there aren't showers in the room. Some of the staff were friendly, others weren't. It's not a youth hostel - so you might be staying in a room with an old man fyi. There are lots of homeless people around, and it feels slightly unsafe. But it's close to public transport! Really close :)

  • 21st Jun 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)


46%

This hostel was pretty average. It was in an ok location in terms of the ease I was able to get to places, but the neighbourhood was a bit shifty. The staff were not friendly and it seemed like such an effort for them to divulge simple information about getting around/attractions etc. There were rat traps hidden around in various places and I spoke to another person staying there who said they saw a rat. The price does not reflect the quality of this hostel.


40%

My main problem with this place is that it's not air conditioned and you can't open a window (it's glued shut), despite the fact that there's a fire escape right outside. Add in the mold which becomes unbearable in the heat, the fact that the sheets and towels they provided were wet, stained, and eventually seeing my GF wake up with bed bug bites--and the place makes for a somewhat dismal stay. The locks are old turnkey style, there's one hairdryer for the building, the beds are small。

  • 17th Jun 2014
  • Novice Nomad
  • Anonymous
  • China
  • Couple, 18-24
  • (1 review)


46%

Nope - sorry, never again!!! Staff was not so nice. Atmosphere was not the best. Neighbourhood is scary... I met some nice people there otherwise it would be just worse!!! Dont stay there.


57%

the hostel's rule is so bad. you can't leave you luggage after 5 pm. And also you can't stay in hostel after 3 pm. That's inconvenience while you just want to wait for the late night bus to leave.


74%

social place, (super) nice roommates, good place to stay if you want something cheap and nice people. overall: very nice hostel expierence.


37%

The place needs a massive update in everything! The rooms smelled, bathroom dirty, kitchen was tiny and not well equipped and staff weren't very helpful


54%

While one member of staff here was helpful he was not alway around and the other was extremely unhelpful. Sheets for beds were ill-fitting and we were not told that towels were available until our third night when we heard from another traveller. There is a serious lack of toilets in this place, get up before 7am t shower and after 10pm at night. 2 bathrooms to a floor, repeatedly blocked and not working. Hotel location past top of Market street dodgy where u hav t walk thro dodgy area.


74%

It's nice, not amazing. Shared bathrooms and showers and above a club so there's loud music at night.

  • 5th Jun 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


60%

Quite far from the nearest metro station. Insufficient space for bike storage (staff used up 2 bicycle slots). There is only 1 toilet for each floor of about 20 people. There are 4 floors so 4 toilets, but it is often hard to get to use the toilet. Staff are friendly. Staff did not enforce night-time (after 12am) silence regulations in the first floor living room.

Owner Comment (Hide)
The nearest metro station is 2 minutes walk. Staff do not have bicycles.People check-in at night and walk on the first floor but we try to keep it quiet as much as possible. Thank you.

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