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ACOTEL Confort** Reviews

Avenue de st-Tronquet, ZAC st-Tronquet, Le Pontet, Avignon, France

Reviews & Ratings Explained

72%

Rating
55 Total Reviews
  • 68%Value For Money
  • 75%Security
  • 62%Location
  • 86%Staff
  • 69%Atmosphere
  • 72%Cleanliness
  • 69%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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43%

作为旅客,我们在入住前,已经按要求在网上支付了相应订金,可就在我们到达旅店的当天,在没有告之的情况下,竟然在旅客信用卡上扣去了双份房费,这份被多扣 的房费是在我们发觉并打国际长途电话咨询信用卡发卡银行后,才知道是被旅店私自扣去的住房押金,其后就是多次的国际长途电话向银行询问和长达一个多月的漫长等待,最终在8月15号左右电话给银行才被告之押金被撤销,此事发生后很长时间,让我们对法国的印象极差,很难信任这家旅店!!! 另外一件让人很不舒服的事情是,前台服务员竟然为了一点小事和旅客在大厅大声吵闹和拍桌子,训斥旅客,让我们所有在场的其他旅客唏嘘不已。通过这两件事,我们不难看出这是家很不光彩的法国旅店,敬告其他旅客,小心此旅馆的小动作和恶劣行为,最好远离此店!这是我见过的最糟糕的酒店!!!


74%

we were given a dry reveive but the room is not bad


57%

The whole place seemed run down. In our room there was toilet paper blocking holes in the door that went to the next room. The air conditioner sounded like a truck and the bed was very uncomfortable.


80%

It was a bit out of town, but easily accessible by bus. The staff was very friendly and helpful! The room and bathroom were very reasonably sized and clean.

Owner Comment (Hide)
Many thanks for your comment. We hope to see you again. André, Managing Director

86%

The place liooks run down from the outside. We almost left but inside was clean and comfortable. The breakfast was great and very easy drive to old town Avignon.

Owner Comment (Hide)
Thank you for your comments, for your staying and your confidence. Hotel Manager

86%

We had a really good time there, it's easy to get there with the bus number 2 and the peopels who work there are really helpfull and kind :)

Owner Comment (Hide)
Thank you for your comments and your staying. Hotel Manager

The reviews below do not count toward the property's recent rating.
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66%

Not even close to Avignon. It's in Le Pontet which is a twenty to thirty minute bus ride to the city center. Breakfast not included, not cool. Seven euros per day! Way too over priced for what it (doesn't) offer.

  • 8th Jul 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


89%

Super friendly host, the warmest place in Paris.

Owner Comment (Hide)
Thanks so much. We appreciate your feedback

80%

The key-card scanner at the backdoor was not sensitive. It only worked after like 6 trials.

  • 6th Jul 2013
  • Novice Nomad
  • Anonymous
  • Malaysia
  • Mixed Group, 18-24
  • (1 review)

Owner Comment (Hide)
Hi Thank you for your feedback. The card reader has been cleened up

83%

The staff in the hotel are really nice. They help us to ask local tour for lavender and give information that we need. The hotel is a little far from Avignon centre where Festival d'Avignon is held. But you can easily take bus line 2 for 20-25 min to go back and forth. And the bus run from around 7am to 1am in the Festival. The wifi here is a llittle bad, sometimes it is hard to connect with it, but you can use it finally. I think it is a good place to stay for the Festival.

  • 6th Jul 2013
  • Novice Nomad
  • Anonymous
  • Taiwan
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hi Thanks so much. We appreciate your feedback and hope to see you again

89%

Staff was incredible. Young man who served us breakfast spoke a number of languages fluently which helped guests feel more at home. Great chance to unwind and get re-organized after staying in hostel after hostel. Pool was refreshing and the location; although removed was perfect to get out of the tourist-packed streets and slow things down. Cinema next door and a large shopping mall with a grocery store made it the perfect place to plan out the rest of our trip and catch up on much needed sleep


86%

We had a great time there and the reception man was awesome and very helpful. The loaction was a little far away but it was one easy bus ride away with a bus stop right outside.


94%

Loved our stay at Avignon. The hotel is a bit out of town but has a bus stop from the door and for only 1.20 euros, you are in the city centre. The staff were great and the breakfast exxcellent. Pool was good as it was quite hot.


83%

It was a very good place to stay. Nice staff and a really good breakfast.


97%

Room is very clean. The shower, wifi and TV are nice. Wonderful staff. Good location. There's a bus stop right in front of the hotel and you can take the bus to tourist sites in Avignon. The hotel is very close to the commercial centre where there's a big supermarket and many stores for shoppers.

Owner Comment (Hide)
Dear customer Thank you for taking time to let yours comments. Front Office Hotel ACOTEL Confort**

67%

We stayed at the Acotel confort to cycle the Mont ventoux. The hotel is situatated near the A7 route du soleil, which was perfect for us. Its close to avignon, but not ideal if you don't have your own transportation. Their are plenty restaurants in the neighbourhood, there is also a huge cinema across the road and a place to play pool or go bowling nearby. It was possible for us to stall the bikes inside safely.


80%

the reception guy is very nice!


47%

Location is too far from the city


80%

It's a clean hostel. However, the location is not that satisfactory. It takes 25min by bus (No. 7) from the train station. Btw, there is a cinema opposite the road and a good restaurant nearby serving delicious buffet at relatively cheap price.


53%

actually, we did not live in this hostel. because the website showed a wrong map that told me it is located near the city centre, but there was a new map clarified it is in suburb and we cannot get there via the public transport. it was really late that we cannot concel the booking, so we had to pay the blance. it is very very terrible.


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