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AWA Madrid City Center Hotel Reviews

Atocha 75 - 2, 28012 Madrid, Madrid, Spain

Reviews & Ratings Explained


152 Total Reviews
  • 87%Value For Money
  • 80%Security
  • 87%Location
  • 73%Staff
  • 53%Atmosphere
  • 80%Cleanliness
  • 73%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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The hotel was very basic, it's not obvious how you get to it as its not called 'AWA Madrid City Center Hotel' on the buzzer, it has a different name, so that was confusing to begin with. There was confusion with the front desk as if my booking was a surprise, she couldn't speak any English so I had to be on the phone to the manager. The room itself had no bath as advertised, although everything else was basic and fine. It was a dark and rather humorless hotel but was a good nights sleep.

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