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AZ Hostel Reviews

Jindriska 5, Wenceslas Square, Prague, Czech Republic

Reviews & Ratings Explained

75%

Rating
274 Total Reviews
  • 77%Value For Money
  • 72%Security
  • 90%Location
  • 79%Staff
  • 64%Atmosphere
  • 68%Cleanliness
  • 71%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

For the price and location it's practically unbeatable! Lovely staff, all the facilities you need and in the perfect location. Only things lacking were atmosphere, which is only served by a small common room where most guests don't go, and the security, as the door on the main street was open late and so was the main door inside despite being told it closes at 11pm. Would most certainly recommend in any case!


66%

Very cheap hostel and I was surprised to get as much as I did. Rooms were spacious with plenty of power outlets and windows that opened all the way. Great location just outside of old town (5-10min walk). Also wifi in rooms. Bathrooms werent terrible but there was no hand soap so bring hand sanitizer. The showers were very clean along with the rest of the hostel. Common room was ok but not great, but the staff were extremely helpful and full of recommendations. Definitely would stay here again!

Owner Comment (Hide)
thanks for great review:) hand soap is available only in bathrooms (each floor-not far from toilets), we used to have it in rest rooms as well, but the clients were so untidy that the soap was spread all over the toilet room and the floor was slippery, so the soap had been removed for safety and esthetic reasons

40%

Awful stay in this hostel, the pictures do not match the reality (it is much worse), not nice staff, uncleaned, internet and light problems, so not advisable (one of us even got stuck in the shower!)

Owner Comment (Hide)
sorry for your bad experience, the photos were taken in 2015 so they match reality! Of course if the guests are untidy the rooms get untidy as well, but we clean dormitory rooms everyday.Wifi connection is best at 1st floor and the quality depends on device. I think you just had bad luck and it was a series of unfortunate events-lights, shower-happens like once in 6 months or less. As to the staff- we try to hire and supervise our staff very carefully-but we are human-anyone can have a bad day.

60%

To me the hostel just doesn't have a lot of character. There are no lockers in the room. The rest was ok..

Owner Comment (Hide)
lockers are available at the non-stop reception for free

100%

ALWAYS STAY HERE.GREAT HOSTEL WITH GREAT STAFF AND THE PERFECT LOCATION.


63%

Bathroom is not clean and not enough shower rooms

  • 12th Jun 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
each floor has 4 showers. The capacity of the hostel does not allow us to install more.It happens rarely that guests have to wait for the shower-they can always go 1 floor up or down. Cleanliness depends on our guests. Clening ladies sweep the bathroom 2 times a day but they leave at 3 pm and the bathroom is uncleaned until next day morning, so it may happen that if 30 people uses it it gets dirty.



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