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Acacia Hostel Reviews

14 Queensberry Place, South Kensington, London, England

Reviews & Ratings Explained


180 Total Reviews
  • 69%Value For Money
  • 62%Security
  • 91%Location
  • 64%Staff
  • 53%Atmosphere
  • 55%Cleanliness
  • 52%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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TV and fridge in room- both broken. Ate standing due to lack of chairs or space. Someones hair on my sheets and pillow- now I have bug bites. Don't ruin your London trip by staying here.


The hostel was very very unhygienic and looked like it hadn't been cleaned in years. None of the toilets flushed but were rather running all night, the showers were mouldy and dirty and the carpets in the bedroom were incredibly dusty. Furthermore my duvet had not been cleaned and smelled awful. Would not recommend

  • 7th Sep 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)


Nice people, except for the lady at the breakfast who kept nagging everyone to hurry up and make room for the next guest. Breakfast room should thus be able to accumodate more people to avoid this problem.

  • 3rd Sep 2015
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Couple, 18-24
  • (1 review)


It was good for what it was but is nothing special. Great location, poor wifi and a staff who at one point told us we couldn't use the reception area which was the only place with decent wifi. No fridge in the kitchen.


Great hostel. Perfect, convenient location in a very nice neighborhood. Close to the tube. We were on the 5th floor with no elevator, so if you're out of shape beware. But it overall was a very good experience and I'd strongly recommend it!


Staff was extremely unfriendly. There was forbidden to use BIG reception room for guests. So, big room now use for check-in and check-out procedure ONLY, meanwhile guests must seat and use own laptops on the dirty stairs!!! /// Kitchen WITHOUT plates, cups etc. Electric kettle ONLY! :( Breakfast is VERY basic :( Location is super (a few steps from S. Kensington), BUT personal DON"T WANT made from this place good hotel. WHY they try made like arabian hostels, but not clean, good european hostel?


Just a block from museums and some blocks from subway. It is worthy


A great location and a low price but the bathrooms weren't great and the staff was always moody


Thank you for your warm welcome, the person at the reception kindly accepted to print our bus ticket for our return trip to Paris. Breakfast was good, there was a TV in our room The only bad point is the lack of bathroom/toilets, there's only one by floor, it's not enough The hostel is in a safe and clean area, close to Museums (Victoria & Albert, Natural History, Hyde Park), South Kensignton station is very close too I reccommend this hostel !


This hotel is a very good value for money. We are a couple with 2 teenager in room with 8 beds. The room is what you expect for the price. Positive point : we had a fridge in the room and very good location, the price Negative point : the kitchen is small, they are not lockers, but all others participants were very nice, we should like have orange juice for the breakfast

  • 21st Apr 2015
  • Novice Nomad
  • Anonymous
  • France
  • Mixed Group, 31-40
  • (1 review)


Great location. Poor wifi in our room on 2nd floor.

  • 6th Apr 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 41+
  • (1 review)

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