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Acco Hostel Reviews

Ansgariegatan 10, Stockholm, Sweden

Reviews & Ratings Explained

66%

Rating
735 Total Reviews
  • 69%Value For Money
  • 73%Security
  • 69%Location
  • 66%Staff
  • 62%Atmosphere
  • 62%Cleanliness
  • 62%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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69%

You can cook simple meals, in the tiny kitchen, with a hotplate only when the staff is there (9am-1pm). This awkward time, can interfere with sightseeing or your hangover, but you can also use microwaves whenever. There was two staff members I saw, the girl was excellent and cleaned everything in the time she was there, but the guy was there longer and slack with the cleanliness. If this hostel was to remodel the kitchen and have staff work 2 hours longer (for cleaning), it would be much better.


60%

I enjoyed my stay.

  • 8th Oct 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Dear guest, Thank you for the review! We would be happy to know a little more of what you think we could do better, so we could improve the service! Welcome back again! Much love, ACCO hostel

23%

DO NOT STAY HERE! It took me 2 days to check in because nobody actually works here. A drunk rowdy group of people woke everybody up at 4am and there was nobody to handle it. The room was disgusting and filthy it made me uncomfortable staying here. The blanket and pillows they supply for you can hardly pass as real beding and I woke up sore everyday. You might as well sleep on a park bench. Not even worth the $14 or so a night, by far worst hostel I've stayed in.

Owner Comment (Hide)
Dear guest, we would like you to notice that: - we have an express check-in. If you arrive past reception hours, we charge your card and send you receipt, so you do not havev to come to reception - entrance codes are sent to you 24 hours prior to arrival - reception has limited hours which you can always see on information desk or simply by giving us a call or short email - you can always call to secuirty if you need any help or new linen/duvets. Much love, ACCO hostel

74%

Dorms were a little toooo cramped, especially when A 13th bed was squeezed on night 2.

Owner Comment (Hide)
Dear guest! We apologise for incident with extra bed - guest mixed up booking dates and came 1 day earlier, so we couldn't let that person sleep on street :) We are always happy to relocate you to another room or give discount if something like this happens. Welcome back again! Much love, ACCO hostel

51%

Comparably cheap, but no kitchen, rudimentary showers, small rooms without any decoration and dirty linen and towel (for an extra fee). If you have more money to spend i would recommend skipping this hostel even though it is quite central. Good paying process (all before arrival)

Owner Comment (Hide)
Dear guest, please note that: - we do have kitchen in the end of hallway. Cooking plate is avilable within reception hours due to fire safety - if you do not like your own sheets you can always ask for new ones free of charge Welcome back again! Much love, ACCO hostel



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