Ace Apartments Reviews
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Arrived a few minutes after the hour, I rang the bell and some one answered saying that he would open in a few minutes. After 3 hours of constantly ringing and calling, no one opened the door and couldn't really sleep there! I am still waiting for the money back from the booking!!
- Novice Nomad
- Male, 25-30
- (1 review)
We arrived on time (7pm) at the entrance of the hostel but we had no answer on the phone. After 3 hours of waiting and several call attempts (like 20 times), he finally answers the phone and told us to wait more 15 minutes. We waited 2 hours more and tried to call him but we had no answer again. We decided give up and find another hostel. We also contacted the Hostelworld.com's customer service asking for the deposit refund and they promised to do, but we are still waiting for that.
My girlfriend and I were really disappointed, especially for the high price for such a bad quality. These crepy and smelly rooms are sold as privates but the one we had was in the corridor between the only bathroom and the dorms and there was no door! We came in at early morning after night out and some random people were sleeping in our bed! There is no sign or name outside the building, so I imagine there is something irregular going on. Tons of better places in Budapest, we were unlucky
No reception, given a 'receipt' hand-written on scrap paper! Apartment quality atrocious: guests sleeping on couches, kitchen w/o working appliances, no shower in b/room. Beds taped together, stained cushions as pillows