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Ace Backpackers Youth Hostel Reviews

Rua Sao Clemente 23 1st Floor, Botafogo, Rio de Janeiro, Brazil

Reviews & Ratings Explained

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

Reviews of Ace Backpackers Youth Hostel

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70%

THEY CAN NOT STORE LUGGAGE. And while there there in no room in the room. Small securityboxes. The rooms have no windows and thick plastic covers om madress. Nice common areas with one computer and a pooltable. Good because the area outside is not nice.

  • Novice Nomad
  • 19 Jan 2012
  • Anonymous
  • Sweden
  • Female 41+
  • (1 review)

Owner Comment (Show)
No we cannot store luggage because we are not a luggage storage. Please keep your stuff in ther bus terminal next time. We are during pick season and sorry we cannot please everyone because as we are full there is no more space available. Thick plastic on the mattress is due to local laws. It should be easy to desinfect and clean between clients. See that you do not see a review about bedbugs. we have cameras everywhere. Nio worries about clothes.

70%

The only good thing about it is the location (50m to metro). It is way overpriced for what you get. we had a private bedroom with bath and it was tiny! It's so cheap that we had an AIR BED, which is unacceptable for what we paid for NYE. It's also so NOISY, that you can hear the cars in the street even though there was no windows in the rooms. breakfast is very average. It's also not the typical crowd you see in a hostel with lots of kids and families. overall, not the best hostel we've seen!

Owner Comment (Show)
First: we do not have any airbeds available. You may misleading hostels Nye is expensive and it does not matter where you go hotel or hostels. It is pick season. Families usually not our target market but we cannot choose our clients. And you know whAt ? This is racism against south america people, they were very nice! Ace Backpackers is a tiny as accomodation in Rio used to be. If you want the States standard room you should look for a hotel

43%

Booked a private room. The room looked like a prison cell. Very small and no window to the outside, only one to the hallway and had bars in front. Sheets were dirty, plastic on the mattress and could barely move around. No atmosphere. All the walls are white and everything is very narrow. Villa Carrioca just down the road is a much better option with very helpful staff, very clean and great atmosphere. I switched my private room at Ace for a dorm at Villa Carrioca. Best move I could make

  • Novice Nomad
  • 16 Dec 2011
  • Anonymous
  • Belgium
  • Male 31-40
  • (2 reviews)

Owner Comment (Show)
We do care about opinion from people from 18 years old to 40 Older people in a hostel should be a backpCker by heart. Otherwise older people should use a hotel and not a hostel. Well and regarding cleanliness many other people consider this a VERY clean place... We had never provided dirty linen never ever

96%

One of my top recommendations. Ace Backpackers definitely was a great choice. The staff was friendly and helpful, the breakfast was good and the environment relaxed.

  • Novice Nomad
  • 07 Dec 2011
  • Anonymous
  • Ecuador
  • Male 18-24
  • (2 reviews)


83%

the best staff ever!! really friendly and very helpful guys!!


86%

I liked so much my four days spent in Ace Backpackers hostel. The room was tiny, but comfortable and very clean. The staff tried to solve all problems that appeared. The hostel has a very good location, in the middle of all major turistic points in Rio. We didn't have many options for fun in the hostel, but who wants fun in a hostel when we are in Rio de Janeiro, with all that wonderful nature places?

  • Novice Nomad
  • 12 Nov 2011
  • Anonymous
  • Brazil
  • Mixed Group 18-24
  • (1 review)


40%

Always a slight smell of urin in the air. Stuff spoke english, some of them really unfriendly and not caring. Our room window was towards the floor which always was dark. Whenever you wake up, you have no idea what time of the day it is. It was noisy as well - bring your earplugs! Simply go elsewhere...

  • Novice Nomad
  • 06 Nov 2011
  • Anonymous
  • Germany
  • Male 25-30
  • (3 reviews)

Owner Comment (Show)
We are renovating the staff at this right moment. I am pretty sure regarding this matter of infriendly staff you were right but are changing people now. Sorry for the inconvinience. The earplug is a good idea not only for Ace Hostels but for anywhere in the South Area of Rio de Janeiro.

76%

Very nice place for a hostel and it is clean. Everyone has his own locker. There is gratis pool table, too. The Breakfast could be better.

  • Novice Nomad
  • 03 Oct 2011
  • Anonymous
  • Germany
  • Male 18-24
  • (3 reviews)


100%

The reviews were not that good, so we didnt expect much, but i really liked the hostel. Nice staff, we could play pool, good vibe and good location.

  • Globetrotter
  • 28 Sep 2011
  • Anonymous
  • Netherlands
  • Couple 31-40
  • (21 reviews)


80%

its a very good hostel for its price! the problem is the location

  • Novice Nomad
  • 26 Sep 2011
  • Anonymous
  • Israel
  • Male 18-24
  • (2 reviews)


86%

The lockers are all at the living room =\ Well at list there are lockers.

  • Novice Nomad
  • 23 Sep 2011
  • Anonymous
  • Brazil
  • Female 25-30
  • (1 review)


56%

Place was okay but the prices were stupidly high because of the Rock in Rio. Breakfast was good though. There are definitely better hostels out there.


56%

Cons- lacklustre staff who don't want to help with simple questions "where do i get the bus from?"... "outside"... no really?! VERY noisy at night,not sure why, there doesn't seem to be much going on in the hostel.air con only turned on if you ask for it in advance, only 1 hot shower, rooms very small. Pros-cheap rooms. get what you pay for. no bedbugs.lockers. free breakfast good.

  • Novice Nomad
  • 03 Sep 2011
  • Anonymous
  • New Zealand
  • Couple 25-30
  • (8 reviews)


50%

They didn´t have any pool table sticks for our whole stay. The staff were not knowledgable, one girl told us that we could use their washing machine, which didn't work. We had to wash our clothes in the shower instead and when we did so another guy from the staff came and told us to hurry up because the other guests were complaining. There is no glass in the small windows between the rooms and the corridor which makes it very noice. They didn´t clean our room during our whole stay.

  • Novice Nomad
  • 02 Sep 2011
  • Anonymous
  • Sweden
  • Male 25-30
  • (1 review)


43%

Do not stay here if you are travelling on your own and do not speak portugese. The staff speak very little english and do not go out of their way to help you. The floor in my room was always dirty and the shower luke warm at best (I had a private room). There is a small lounge area and a room with a pool table that the staff seem to hang out in mostly playing pool and their own music. There was no organised events within the hostel and the information on things to do seemed sparse.

  • Novice Nomad
  • 28 Aug 2011
  • Anonymous
  • New Zealand
  • Female 25-30
  • (3 reviews)

Owner Comment (Show)
The only one that DO NOT speak english is the guy that work at night time from 23pm to 7am. All others are bilingual. English and Portuguese. A bit of Spanish and even Russian. We understand that you came from another hostel in Botafogo that are paying for some of their guests to stay somewhere else only to give bad reviews to the others. There is so many events that you can get information on the reception or at the Riotur guide we give to the guests. You just have to ask what you are looking for. Yes the receptionist are allowed to socialize with other guests and anyone can plug their Ipod at the bar. We cannot expect to have someone behind the desk like a statue, can we?

80%

The room for one person only that I rent, was OK. But beetween 1 to 2 o'clock AM, it was noisy (others talk loudly) and I had some difficulties to sleep. Iwent to bed at 11PM

  • Novice Nomad
  • 25 Aug 2011
  • Anonymous
  • Canada
  • Male 41+
  • (3 reviews)


63%

The rooms were tiny and for the price this was really not very good. Our room was right next to the reception desk and the staff chatted really loudly until late at night, which was annoying when we had to catch an early flight and needed sleep. Generally the hostel was a bit dark and dingy.

  • Novice Nomad
  • 24 Aug 2011
  • Anonymous
  • England
  • Female 25-30
  • (1 review)


70%

la chambre choisie n'avait pas de fenêtre et ressemblait à une "prison". fenêtre est indispensable. puis la propreté n'était pas des mieux et le petit-déjeuner pourrait inclure des fruits. espace trop sombre et pas aéré et lumineux.

  • Novice Nomad
  • 16 Aug 2011
  • Anonymous
  • Portugal
  • Female 25-30
  • (2 reviews)


100%

The location is excellent? you can easily get to all the sights? a lot of busses here and metro station just around the corner. The staff is very helpful and frendly, on duty 24 hours) Rooms are neet and clean.

  • Novice Nomad
  • 16 Aug 2011
  • Anonymous
  • Russia
  • Female 25-30
  • (2 reviews)


We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
View all Rio de Janeiro Hostels
  • 74%

  • Overall Rating
  • From 45 ratings
  • 65%Character
  • 81%Security
  • 83%Location
  • 76%Staff
  • 68%Fun
  • 69%Cleanliness

Latest Review

  • 19 Jan 2012 (70%)
  • THEY CAN NOT STORE LUGGAGE. And while there there in no room in the room. Small securityboxes. The rooms have no windows and ...
  • Read more...
  • Anonymous

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