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Ace Inn Shinjuku Reviews

5-2 Katamachi, Shinjuku-ku, Tokyo, Japan

Reviews & Ratings Explained

80%

Rating
1549 Total Reviews
  • 82%Value For Money
  • 81%Security
  • 88%Location
  • 88%Staff
  • 77%Atmosphere
  • 74%Cleanliness
  • 74%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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77%

The cheaper dorm is a bit of a sad room compared to the lovely, more expense pods. The bathroom was freezing (I went in Feb) But it was alright as a hostel goes


77%

“Not much to speak of with security, the 'luggage room' is an A4 piece of paper taped to the lobby wall which you put bags under. Nice views of Shinjuku and Mt Fuji from top floor balcony, big spacious dorm too. I didn't use the kitchen but it's extremely basic. The toilet was a bit grim but everything worked and smelt fine. Staff were friendly and helpful with questions about the hostel and surroundings. Providing black tea and creamer is always a positive for me!”


94%

Nice and warm rooms. Close to the subway, which is at a central point thus it is easy to get to other places. In order to shower, you first have to get a coin at the reception desk, and then go to the basement, where there are two showers for the girls, and two for the guys. The coin allows you to shower for 10 minutes, but does not give a warning when time is almost out - so pay attention. THe hostel does provide shampoo and body soap.


83%

Good place and perfect location to stay in Tokyo


100%

awesome hostel, no complaints, 10/10 will stay again. Beds are perfect for when hungover.

  • 14th Jan 2016
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 25-30
  • (1 review)


89%

Everything you want from an affordable stay in the center of the busiest city in the world. It felt totally safe and welcoming. I would definitely recommend it to any young travelers, although it might be a bit spartan (and busy / untidy / uncomfortable) for the more mature traveler. Free wifi and showers, 24-hour front desk and fantastic location.

  • 8th Jan 2016
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


91%

Great hostel which is close to everything through the Metro. Deluxe capsules are definitely the best option. Good facilities and helpful staff too!


86%

its a good hostel for young backpackers who wanna meet new people. We have been over new years eve and met a bunch of people for clubbing.


54%

It was just filthy. Really good location tho. I would not stay there again.


77%

Mouldy ceiling in shower area.


74%

So don't sleep on the 10th floor. It's not that great. All the beds make noise so when anyone moves there's a loud creaking sound. The shower situation sucks cause it only runs for 10 mins after you put the coin in. To make matters worst the building itself looks very scary from the inside. The elevator doesn't work well and closes on you. Would not stay again.

  • 26th Dec 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


80%

Absolutely I'll stay in this hotel again for the next visit. The staff is friendly and helpful. The capsule bed is unique and comfortable. And near Shinjuku, only walk for 40 minutes. And many 100 Lawson shops nearby where I can shop stuffs for 100s yen. I was happy in this hostel.

  • 18th Dec 2015
  • Novice Nomad
  • Anonymous
  • Indonesia
  • All Female Group, 31-40
  • (1 review)


74%

If you want a hostel near Shinjuku, that's the one - nothing fancy and no power connection in the capsules, but it got all you need plus it's clean! (Vacuumed every day and the beds are already made on arrival). Only 4 Showers in the basement, works out anyway. Best thing: Walked several times right to and back from Shinjuku Party area - no public transport needed.


97%

I would recommend this place at anyone who's stay in Tokyo!

  • 11th Dec 2015
  • Novice Nomad
  • Anonymous
  • Mexico
  • Male, 18-24
  • (1 review)


94%

Great hostel!! Staff are unbelievably helpful and knowledgable. Great price, location, and people. The place is cleaned daily. They have showers, lockers, washing facilities, free tea and coffee, free wifi and computers to use. Perfect hostel for Tokyo. Would stay here again.


100%

STAY HERE IF IN TOKYO. Location is superb, short 100m or so walk from the train station which is 2 stops from one of the main train stations in Tokyo (Shinjuku). Stayed in the wooden capsules which are private, great and warm, only downside there being no power point to charge up your phone overnight etc. Common room area is a large space great for drinking or relaxing. Staff went above and beyond to send my clothes to Kyoto after I left some in the wash! Absolutely can recommend Ace Inn!


71%

Great location. As central as you can get for a reasonable price. Not much of an atmosphere to hang out in. If you don't meet people in your dorm you are out of luck.


43%

It was dirty. Didn't seem like they cleaned. The facilities are just run down and old. It smells.


77%

Nice hostel, good location next to a metro station, nice staff, good value for money, would prefer the "deluxe" dorm capsules as they are much more space for not too much more money - the "ordinary" ones are very packed, but unfortunately almost no hostel atmosphere as there is no bar and the public rrom is not nice, - but at all good stay and good vylue for money - would recommend


54%

Using token for showering and last 10 mins each time is not comfortable.

  • 13th Nov 2015
  • Novice Nomad
  • Anonymous
  • Thailand
  • Female, 31-40
  • (1 review)


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