X
NOTE: 9 or more guests qualifies as a group booking, change the number of guests to return to normal search.

Ace Inn Shinjuku Reviews

5-2 Katamachi, Shinjuku-ku, Tokyo, Japan

Reviews & Ratings Explained

80%Overall Rating

From 113 ratings
  • 73%Character
  • 79%Security
  • 87%Location
  • 86%Staff
  • 75%Atmosphere
  • 80%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
  • Show Translated Reviews In A Specific Language
  • Sort reviews by:


57%

I thought the common room was unattractive and didn't encourage people to hang out. The large number of people in rooms lead to a lot of noise. A lot of it, particularly the bathrooms, smelled bad. The lack of electrical outlets meant people had to negotiate to use them. Plus, no access between 2am and 4:30am can be problematic.

  • Novice Nomad
  • 17 May 2013
  • Anonymous
  • Canada
  • Female, 18-24
  • (3 reviews)


80%

Great location, very clean, friendly staff nice environment. I would stay there again!

  • Novice Nomad
  • 04 May 2013
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


93%

Good and cheap hostel. Awesome for meeting people in the common area. Shinjuku is in walking distance, but a little bit far away. Coin operated showers are a little bit weird, but the facilities were clean. Would come again

  • Avid Traveller
  • 03 May 2013
  • Anonymous
  • Switzerland
  • Male, 18-24
  • (14 reviews)


63%

Ok value for money, good place for partying. Capsules are imo quite cosy, not the best place to relax

  • Novice Nomad
  • 02 May 2013
  • Anonymous
  • Finland
  • Male, 25-30
  • (6 reviews)


90%

Great staff, very friendly. LOVED how close it is to the metro, and the area of Shinjuku it's in is nice as well. Shame about the showers which cost money, but shampoo and conditioner are available for free. The place is clean as well, and has decent wi-fi capabilities. I felt very safe about leaving my things at this hostel as theft is pretty much a non-issue.

  • Novice Nomad
  • 30 Apr 2013
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


90%

Had a great time a this hostel-was really easy to meet people in the common room and the capsules are quirky and fun! Felt secure as even though u only have a locker for your valuables and no key to get in and out of the building, the helpful guys in reception keep a close eye on who comes in and out so sure there'd be no undesirables getting In. Also its just a a few meters away from a3 exit of akebonobashi station which is a short subway ride to Shinjuku so location was perfect.

  • Novice Nomad
  • 29 Apr 2013
  • Anonymous
  • England
  • Female, 25-30
  • (3 reviews)


80%

If location was a bit closer to where there is a night life that will be great. It is closer to a subway when need to find it at first which helps.

  • Novice Nomad
  • 27 Apr 2013
  • Anonymous
  • USA
  • Male, 25-30
  • (4 reviews)


63%

So much obvious room for improvement. This converted office building looks and feels like staying in an Anerican university dormitory. The only clue that you're in Tokyo is the vending machines and the dirty, ill-fitting slippers. I'm left with so many questions: Why is there a curfew? Why are the showers coin-op? And why are they in the basement when there more than triple the necessary number of toilets on each floor? Nothing about this place is geared towards a pleasant stay. It shows.

  • Novice Nomad
  • 26 Apr 2013
  • Anonymous
  • Ireland
  • Male, 25-30
  • (4 reviews)


53%

The beds were comfortable and it was a nice experience to sleep in a capsule. The facilities weren't as we expected though. The showers were in the basement (and we were in the 4th floor) so we had to take the only lift available which is constantly in use. And we had to pay for a shower! The place is also not very clean.

  • Novice Nomad
  • 26 Apr 2013
  • Anonymous
  • Spain
  • Couple, 25-30
  • (2 reviews)


93%

Great location and price. Met some wonderful people while staying here too!

  • Novice Nomad
  • 25 Apr 2013
  • Anonymous
  • New Zealand
  • Female, 25-30
  • (3 reviews)


87%

The positives: Great location, good price, not too noisy despite rooms of 28. The negatives: The slippers stink and need a good clean, it's cheeky asking people to pay 100Yen for a shower (if you want a timer then you could provide tokens), and more sockets in the rooms would be useful (e.g. extension leads with multiple sockets nearer to the beds).

  • Avid Traveller
  • 16 Apr 2013
  • Anonymous
  • England
  • Female, 25-30
  • (13 reviews)


70%

Definitely caters to a younger, student crowd. Which can be fun or obnoxious, depending on whether or not you're trying to sleep. Capsules are comfy. Lockers won't actually fit most bags because they are tall and thin. Showers cost 100 yen / 10 minutes.


100%

this was my second time! I guess that explains all. be aware of the 100Y fee for the shower. Other than that, really cool place-


73%

located in a very good location toilet was not that clean but shower room was ok

  • Novice Nomad
  • 07 Apr 2013
  • Anonymous
  • Thailand
  • Female, 18-24
  • (2 reviews)


73%

Cross between a capsule hotel and hostel. Unlike the businessmen@s capsule hotels theres no tvs, saunsa etc, but its nice as a hostel. Pods are comfy, just a shame theres no power sockets in them. To charge phones etc you have to use the few sockets in the corners of the room - not very secure. Showers were good, though you had to pay 100 yen for a shower. Nice location, right by a tube, and walking distance from Shinjuku. Lounge on the 9th floor was OK, but full of very loud groups

  • Globetrotter
  • 06 Apr 2013
  • Anonymous
  • England
  • Couple, 25-30
  • (32 reviews)


73%

It's basically get what you pay for ...


80%

The "kitchen" could have better equipment. We wanted to make breakfast and dinner there, but it was only the microwave that we could use. But we really liked the beds and the rest of the hostel!

  • Novice Nomad
  • 06 Apr 2013
  • Anonymous
  • Norway
  • Female, 18-24
  • (7 reviews)


60%

I wouldn't recommend this place unless not much else was available. Basically, it smells like feet (enough that people change floors to find the least-smelly one) and the facilities are pretty old/dingy/in disrepair. The sleeping pods themselves are fine, although lacking in outlets and obviously don't allow for a lot of personal space. It is a great place to meet people as so many young people stay here, but there are much nicer hostels in Tokyo for the same price.

  • Avid Traveller
  • 03 Apr 2013
  • Anonymous
  • USA
  • Mixed Group, 18-24
  • (14 reviews)


93%

It was my first time in a kind-of-capsule hotel, and it was better than I expected! I stayed at the female room and I had plenty of space to put my stuff, and even the bed was so big that I could put everything inside. The only bad things were, first the showers cause there were only two, so sometimes I had to wait; and also the price should be lower just like the other capsule hotels (I was looking for a cheaper one actually, but couldn't find available rooms).

  • Novice Nomad
  • 02 Apr 2013
  • Anonymous
  • Mexico
  • Female, 18-24
  • (4 reviews)


70%

Everything was just fine and I had two great night at ace inn. But one morning when I walked into 9F, it smells so bad just like somebody just threw up... So I didn't even get into that floor again.

  • Novice Nomad
  • 01 Apr 2013
  • Anonymous
  • Taiwan
  • Male, 18-24
  • (1 review)


« first « Prev 1 2 3 4
(74 results)


View all Tokyo Hostels

Please give us your feedback