Ace Inn Shinjuku Reviews

The place was OK. There was little communal spirit about the place. Lockers were an awkward long, thin shape. The inclusive towels were a nice touch, but what irked me was being charged 100 Yen to use the shower for 10 minutes. They say this charge is there to discourage people from taking long showers. That argument doesn't wash with me (PUN INTENDED) - average shower time is 3-5 minutes and when you're paying for it, you feel compelled to use the full amount, so it is counter-productive.

very comfortable, safe and hostel location close to subway station

It was a good stay. I just needed somewhere to stay for the night and on Saturdays there is no curfew, so I was able to come back pretty late with no problem. The shower is in the basement and there is only 1 shower for women, so you have to time your shower right, but I didn't have to wait.

The hostel offers you a cheap stay in Tokyo (which is great, because you won't spend a lot of time in the hostel and you'll spend a lot of money in the city). The staff is nice and very helpful, and the hostel serves it's purpose by offering you a decent place to stay. But don't expect more than that.

Not a bad place to stay for budget travellers, and certainly busy enough to meet like-minded travellers. Right next to station therefore getting around easy from here; beds uncomfortable however, and dorm poorly ventilated; its also not ideal having to travel 9 floors down for a shower! Staff excellent - knowledgable and helpful.

10th floor is messy, only 1 elevator for all 10 floors. Showers need a fee, and are not clean enough. Only 2 showers available for girls. No verification made when entering the building. It's a wanna be capsule hotel, but with all the disagrements and no advantage.

If you're expecting a "capsule hotel" you will be disappointed. This is a youth hostel that has built 'capsule' like bunk-beds in their dormitories. In a real capsule hotel, your 'pod' will have it's own TV, radio and plug socket. At the Ace Inn, all you have is a light. A real capsule will be full of japanese business men and women. I.e. quite and respectful. Ace Inn is full of European and American arseholes who treat the place like a garbage dump. Real capsule = onsen. Ace Inn... Hardly.

I really liked the hostel. The 3 nights I was I felt very comfortable, the staff was very friendly. The only inconvenience I had was with respect to an administrative matter in which I was assigned the same number of bed to another host, I insiti assigned me another bed, but not enough and who was in charge at night preferred to go to wake up my roommate who was supposed to occupy my bed, which I found very uncomfortable.

I really enjoyed my stay at Ace Inn Shinjuku. Well worth the money spend. I reserved a bed in the 10 bed mix dormroom, but there supposedly was something wrong with the beds, so for same amouney gave me a cabinbed. So great service. Can.t complain that much.

Was pretty run down in terms of facilities, but overall pretty clean. Best part was meeting fellow travellers in the common area. Free wifi was a bonus. Close to the train station but not on a JR rail pass.

Really fun to sleep in a capsule and a great hostel if you want to meet fellow backpackers.

The location is fine and the rooms are ok. Waiting for the one single elevator can be a tiresome experience and the place could do with a spruce up as it's a bit shabby in the shared areas, and as for the super inefficient dryers in the laundry, they must be responsible for half the guesthouses profits they are so coin hungry. Anyway, the staff are friendly enough and the internet works ok on the upper floors if you can work out which network is which.

brilliant budget hotel that is like a huge hostel.great value for me,great location and great place to make friends.check out the view from the tenth floor balcony at night or during the day. i often stay here when i go to tokyo. it has everything you need.

The staff and location here are incredible!

some critics, 1. the drier machine for the laundry is not work properly,i only put 1 shirt, 3 underwear and 1 fabric pants, and its not dry enough. 2. the price for a capsule hotel is a bit expensive, i can get the lower price in asakusa for the same model of capsule hotel. 3. when i stayed there, the receptionist made a mistake about the date when should i checked out.

I gave the Hostel an Excellent review. The man "K" was extremely helpfull. I stayed on the 10th floor. I recommed this if you like space. Ive stayed in hostels all over the world. The ace Inn is the best ive seen. Aligato Ace Inn. Robert Lara

Great place to stay!

This place was quite strage. It seemed like there were a lot of people living at the hostel, rather than it being full of backpackers or tourists. Most guests were male and as a female I felt kind of out-of-place and 'watched'. One of the few places in Japan where I felt slightly uneasy. The staff were grumpy/verging on rude.

A great place to stay in Tokyo without paying through the nose. Extremely close to the subway, and not toooo far of a walk back from Shinjuku on those late nights out. I stayed in the shared dorm on the 10th floor, but I wish I had tried the capsules. There are no lockers for the dorms, but I simply kept my valuables in my suitcase and locked that. The staff were very nice, and even arranged a dinner outing which was a great way to experience local food and get to know others in the hostel.

I was really happy with my stay at Ace Inn! I thought the entire building was very clean and my bed in the female dorm was super comfortable. The neighborhood immediately around the hotel is a little boring but it is only two stops from Shinjuku station. It was totally worth the money I paid, even for the upgraded room. I would definitely stay again!