Home to the world's greatest Hostels

30,000 properties, 180 countries Over 3.5 million guest reviews 21 million bookings

Ace Inn Shinjuku Reviews

5-2 Katamachi, Shinjuku-ku, Tokyo, Japan

Reviews & Ratings Explained


1375 Total Reviews
  • 82%Value For Money
  • 79%Security
  • 85%Location
  • 85%Staff
  • 74%Atmosphere
  • 75%Cleanliness
  • 74%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:


Very spacious dorm rooms. Bathroom was extremely clean. Loved the lounge on the 9th floor of the building. If I go to Tokyo again, I would definitely stay at Ace inn again.


The building itself is more than a little run down and in need of renovation. However the beds are comfortable, as private as you can hope for and clean! The staff were brilliant and always went to the extra mile to help customers, particularly those who don't speak Japanese. For anyone wanting to be close to the main city lines, at only 6 minutes tube journey from Shinjuku station you really can't go wrong- not at this price! I wouldn't hesitate to stay here again :)


Good, Affordable place to stay in Tokyo. Short walk from the Shinjuku metro station and good amount of restaurants nearby. Facilities were nothing to write home about, but you get what you pay for.


Staff has really good English. The shower system was weird. You got a 10min. token for every night, and you could up to 1 more a day. Lockers were super narrow like most capsules so don't expect to lock up a real backpack or suitcase.


Cool people, clean, comfortable bed pods. Love this place!!


No electric plug in the bed, Coin to use Bathroom for 10 minutes is really not cool


Nice place, you get what your pay for. The beds were very private which was nice. The staff were good and wifi worked well!


Basic but cheap! Good for short stay

  • 26th Nov 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)


Fantastic hostel!


I was really enjoying my stay this place. Good staff and big common room. Easy to make new friends. If you are backpacker you can enjoying your stay there. バックパッカーには快適な宿だと思います。 staffの皆さんも親切で常に居てくれるので安心です。上の階の共有スペースもとても大きく皆でワイワイ出来る雰囲気と自分次第では簡単に友達が出来ます。ベットはカプセルホテルみたいな形で小さなプライベートが持てます。コンセントは少ないですが特に問題なかったです。シャワーが10分無料のコイン制ですが自分は問題無かったです。新宿から一駅とアクセスも良く電車が無くなっても歩いて来られる距離でした。楽しかったですありがとうございました。また利用します。

  • 14th Nov 2014
  • Novice Nomad
  • Anonymous
  • Japan
  • Male, 31-40
  • (1 review)


The staff is great and the location is awesome for tokyo. Right next to a station and only one stop from shinjuku sanchome is hard to come by at this price. The other guests are sometimes loud, or make messes but I don't fault the hostel itself for that.

  • 31st Oct 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

1 2 Next » last »
(31 results)

View all Tokyo Hostels

Please give us your feedback