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Ace Inn Shinjuku Reviews

5-2 Katamachi, Shinjuku-ku, Tokyo, Japan

Reviews & Ratings Explained


1336 Total Reviews
  • 78%Value For Money
  • 76%Security
  • 81%Location
  • 86%Staff
  • 73%Atmosphere
  • 71%Cleanliness
  • 71%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Very kind and professional and helpful staff. Interesting and quiet and respectful guests too. My complaint would be that there is too much clutter in the common areas of the hostel, it's clear that people have been leaving stuff and no one comes to clean it up. The bathrooms and showers are clean enough, but overall the walls could do with another paint job. Overall, needs some renovation but is an excellent option for a cheap, convenient hostel.

  • 5th Aug 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


I had a very pleasant stay at Ace Inn Shinjuku. It is a perfect starting point to discover the city since the Metro station is right next door. The capsules are a nice japanese experience and have enough space to sleep. The only thing missing in the capsule is a possibility to charge the phone but power outlets are available in the common space. Staff is very helpful. And yes you have to pay 100 Yen for the shower which I didn't consider as a problem-Shower was always available therefore.

  • 4th Aug 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 25-30
  • (1 review)


This hostel made in general a quite dirty impression, and charging 100 Yen per shower seems a bit greedy.

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