Ace Inn Shinjuku Reviews

The Staff were great; very accommodating and helpful. very easy find and easy to get anywhere from here. would stay here again for sure.

I really enjoyed this hostel! The hostel isn't luxurious but it is only two stops from Shinjuku Station (or you can walk there in about 30 minutes) and the price is very cheap. You have to pay 100 yen for the showers but this was no problem. There were four for the men and presumably four for women so I never had to wait on a shower. Would definitely return here.

Perfect for young people : cheap, can meet a lot of people and in a perfect location if you want to have fun in Tokyo.

The staff all speak very good English and there are a number of Putonghua speakers too! They are very helpful and think for the guests. The common room is large and comfortable and there is a proper kitchen! Unfortunately the pots are missing ... We were also very surprised how easy it was to find the hostel. They give the best and clearest directions so far we have experienced.

i stayed at capsule dorm bed and was very comfortable but i dont like when the staff told me that i need to pay 100 yen for shower per 10 minutes..how can i pay the shower while it should be included the bed price per night! very dissapointed!

The 'pod' beds are really novel. The only downside is the lack of power sockets in/near the pods. There's plenty of sockets on the 9th floor common area or you can leave your stuff behind reception charging but it's not that convenient. That genuinely is my only complaint about the hostel. Everything else was great. The place was sparkling clean, the showers were good and the computers in the lobby were fast. Location is walkable for most tourist places. Definitely a good hostel.

Great staff, great top floor accommodation. Very poor cooking facilities. Basement showers a hassle, especially when there is a shower on the accommodation floor but it's not useable.

The people I met here were SUPER AWESOME!!!! However, the washrooms were very stinky. There were paper towel dispensers available with NO paper towels! the tap water in washrooms only had freezing cold water. The stupid elevator doors close very fast and you cannot press button to hold open. If you stay in the 10th floor it feels like for ever to get from there to the basement to take shower- girls, do not forget to ask reception for hair dryer in advance to get one. Also, internet is slow.

I greatly enjoyed my stay at Ace Inn, great location with a very helpful staff. I didnt like that you had to pay 100 yen for showers and the mattresses were like sleeping on the ground but outside of that it was a great place to stay and i will most likely stay here again on my next trip to Tokyo

Good location and great price. Blankets were incredibly short however so I'd recommend asking for another.

Yes, i would to like to stay there again. Its neat to people different kinds of people there. Thanks for allowing me to stay there.

Having to pay for showers was relatively uncool, but understandable. The worst part was the lack of community feeling that you get from other hostels. Also, there's a 2AM curfew, so forget about those late nights. That being said, the location is really good.

I had a lovely stay! Having the showers in the basement wasn't that much of a bother (since I always remembered my coin). I slept in the mixed dorm capsule room and it got a little bit too stuffy, and kind of smelled after a while so being able to open the windows for fresh air would be nicer for the next stay. The staff was so nice and helpful and the location is really convenient. If I ever go to Tokyo I will definitely stay there again and I will recommend friends to stay there as well.

The 14 room female dorm was very spacious and felt very private, even though many were ii the room. More showers would be useful as there are only two in bsement. I only stayed one night so I cannot talk about atmosphere. But the location was good!

Good and cheap place to stay after a Party Night in Tokyo. Its like an capsule Hotel, not a hostel. The Community area was poor but the restrooms and "dorms" were clean, the staff very friendly.

Great place.

The staff was very helpful and was able to answer every question I had. They have very clear directions to the airport posted in the lobby and they are very accommodating with bag storage pre and post check out. The capsule walls block out most sound so I didn't have any problems hearing people coming or going and the place was spotless. It is located just about a block away from the nearest metro stop, but there are several more within ten minutes if you prefer not to transfer lines.

In the description it doesn't say that showers are upon payment of 100yen for 10minute stay. In the 10bed dormitory only one poor bathroom with only cold water tap.

Staff super friendly! Would've appreciated some mind of kitchen facility, running water, sink or a kettle on the 9th floor...bit tricky to run up & down the elevator to make a bowl of 2 min noodles! Location is good & close to the station!

Positive feedback: The internet connection was good and the beds were clean. Also, it is situated just a few steps away from a subway station, which was awesome. The staff was wonderful and very helpful. Negative feedback: I went with the regular beds, which are cheaper than the capsule beds. The mattress was very thin and the bed was rather uncomfortable, but you get what you pay for.