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Airlie Beach Magnums Reviews

366 Shute Harbour Rd., Whitsunday Village Complex, Airlie Beach, Queensland, Australia

Reviews & Ratings Explained

72%Overall Rating

From 22 ratings
  • 76%Character
  • 62%Security
  • 94%Location
  • 66%Staff
  • 73%Atmosphere
  • 61%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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70%

we cant lock the door of our private room!!

  • Novice Nomad
  • 18 May 2012
  • Anonymous
  • France
  • Female 18-24
  • (3 reviews)


100%

Very nice even if I only stayed for one night. Loved the organization in bungalows :D !

  • Novice Nomad
  • 06 May 2012
  • Anonymous
  • France
  • Male 25-30
  • (1 review)

Owner Comment (Show)
Thank you for taking the time to share your review of our resort. We look forward to you staying longer next time!

30%

Terrible bedbugs and shouted at by horrible staff when we complained! They gave no apologies, no refunds - dont go there!

  • Novice Nomad
  • 12 Apr 2012
  • Anonymous
  • England
  • Male 18-24
  • (2 reviews)

Owner Comment (Show)
Thank you for taking the time to share your concerns in relation to your recent experience. Bed Bugs are inherent with the industry. Magnums practices strict control and fast response procedures if there are any incidents. The local council police local backpackers regularly, our last recent inspection.....100% - all areas of hygiene and housekeeping. A record we intend to keep!

37%

Not to recommend! Only if you like Party, Alcohol until you re' be drunken and Bedbugs! Check-in= Staff was very unfriendly! Don't ask any questions, they do not help you! The worst Hostel in whole country!!! Never again!!!

  • Novice Nomad
  • 04 Apr 2012
  • Anonymous
  • Switzerland
  • Couple 25-30
  • (2 reviews)

Owner Comment (Show)
Thank you for taking the time to share your concerns in relation to your recent experience. We certainly take the comments about unfriendly staff very seriously - it is quite the opposite of the feedback we consistently receive so we will be looking into that one! Our team all wear name badges, please always provide names when stating dissatisfaction - we WANT to address your concern.

70%

THe staff was rude and there were bed bugs! 3 rooms that I know of were closed in 2 days!

  • Novice Nomad
  • 31 Mar 2012
  • Anonymous
  • Norway
  • Female 25-30
  • (5 reviews)

Owner Comment (Show)
Thank you for taking the time to share your concerns in relation to your recent experience. We certainly take the comments about rude staff very seriously! Our team all wear name badges, please always provide names when stating dissatisfaction - we WANT to address your concern. Bed Bugs are inherent with the industry, Magnums practices strict control and fast response procedures if there are any incidents. The local council police local backpackers regularly, our last recent inspection.....100% - all areas of hygiene and housekeeping. A record we intend to keep!

63%

Our stay was OK. We are not the kind of people who like to stay up until 2am drinking. Quite a lot of the other guests were. It was very noisy, and the bar/live music area is close to the dorms. It was so noisy that we genuinely had trouble sleeping. The ladies in reception were lovely, and recommended some great companies, but all of the tours started early in the morning, and that is not fun if you have not been able to sleep during the night.

  • Globetrotter
  • 30 Mar 2012
  • Anonymous
  • England
  • Couple 25-30
  • (21 reviews)

Owner Comment (Show)
Thank you for taking the time to share your concerns in relation to your recent experience. We are grateful for your comments, you can be assured we value your input and will strive to address your concerns regarding noise as soon as possible. We are glad to hear that our staff were lovely and with their vast knowledge could recommend some great tours for you.

90%

Excellent location close to everything in Airlie Beach. The rooms have great air conditioning that is on a timer so you are not at the mercy of your roommates personal thermometer (and they are not at yours either). There is an adequate kitchen and actual Free wifi. Unfortunately the free wifi is outside under a gazebo which is difficult to use your computer in the rain. But overall a great place to stay.

  • Novice Nomad
  • 20 Mar 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)

Owner Comment (Show)
Thank your for your great review - we are so glad you enjoyed your stay at Magnums - Airlie Beach! Our kitchen/recreation room is now open with free WiFi access which is perfect for those rainy tropical days - you can enjoy a cuppa and browse the internet in our new fresh facilities.

93%

We were stuck in Airlie Berach because of the floods but because we felt comfortable in the hostel with nice people around we did not mind at all. It was a reallly nice atmosphere and nice rooms. (There should just be a stove in the breakfast room)

  • Novice Nomad
  • 19 Mar 2012
  • Anonymous
  • Germany
  • All Male Group 18-24
  • (4 reviews)

Owner Comment (Show)
Thank you for taking the time to share your recent experience at Magnums - Airle Beach. Unfortunately due to safety regulations we are unable to provide a stove in the new breakfast room - I hope you made great use of the microwaves, toasters, kettles and general kitchen ultilities. We do have another kitchen located in the resort offering all cooking facilities for our guests' convenience.

90%

A very nice place to stay and cheaper than some of the others too. Good value for money here and would stay again if i went back to Airlie. Really impressed with getting free Wi-Fi, this was really useful and our room was right next to the wireless area so we could get it in the room instead of going outside!

  • Avid Traveller
  • 05 Feb 2012
  • Anonymous
  • England
  • Couple 18-24
  • (13 reviews)

Owner Comment (Show)
Thank you for your review. We are glad you enjoyed your stay at Magnums - Airile Beach. Our free WiFi service is quite handy - good to know that our service stretches into some of our rooms as well. We look forward to welcoming you back again soon - our new recreation room with free WiFi will be ready by then.

63%

the hostel is great if you want to meet people and have internet for free, everybody can come in and go out without anyproblem because there is a pub inside but the bathroom where really dirty (ok guests' fault) but he was night when I went there and there was this woman at the reception (blond hair, glasses, middle age) she wasn't polite at all, no smile, no kindness...it wasnt a good welcome!

  • Avid Traveller
  • 23 Jan 2012
  • Anonymous
  • Italy
  • Female 25-30
  • (13 reviews)

Owner Comment (Show)
Thank you Consiglia for taking the time to share your concerns in relation to your recent experience. We are grateful for your comments, you can be assured we value your input and will strive to address all of your concerns as soon as possible.

67%

A good place to go if your looking to party all night every night. Very Noisy, a little gross in terms of the way the guests treat the place, used condoms and rubbish everywhere. Right in the middle of everything though which was good and it also had air conditioning and fridge in the room which was great.

Owner Comment (Show)
Thank you Skye for taking the time to share your review in relation to your recent experience Your concern regarding rubbish everywhere is extremely surprising to us, both housekeeping and maintenance departments have been alerted of your concerns

80%

friendly and helpful staff, bar directly next door, very idyllic living area, free wifi, located centrally, ac very noisy, fairly narrow room (2 bed room), limited sanitary facilities (only 2 toilets and showers for a floor)

  • Novice Nomad
  • 24 Dec 2011
  • blue_delphin7751
  • Germany
  • Female 31-40
  • (2 reviews)


67%

The magnums backpackers is a nice place.... first.. but they have a bedbug problem. for a pretty long time now and all they do is spray the beds with something that should kill them. but unfortunately it does not!!!! it just makes them run away from the spray. and because they only spray the bottom of the bed... they aaall come up. so if you got bitten like me... just leave the hostel. don't tell them to spray. or you will look like me after that night. and believe me... you don't want to!

  • Novice Nomad
  • 23 Dec 2011
  • Anonymous
  • Germany
  • Female 18-24
  • (2 reviews)


60%

(Cheap) bar right next to rooms - easy partying but noise at night if trying to sleep. No common room, only the bar. Wi-fi area was too small.

  • Avid Traveller
  • 17 Dec 2011
  • Anonymous
  • Finland
  • Female 18-24
  • (14 reviews)


50%

Free WIFI, Ten Bed Dorms with only one bathroom is not enough.

  • Avid Traveller
  • 16 Dec 2011
  • Anonymous
  • Germany
  • Female 18-24
  • (17 reviews)




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