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Aizuya Inn Reviews

2-17-2 Kiyokawa, Taito-ku, Tokyo, Japan

Reviews & Ratings Explained

84%

Rating
597 Total Reviews
  • 86%Value For Money
  • 85%Security
  • 73%Location
  • 91%Staff
  • 87%Atmosphere
  • 86%Cleanliness
  • 82%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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97%

Very helpfull staff and nice place to stay. I would definitely recomend it!


91%

The neighbourhood is very quiet, albeit kind of out of the way, but Asakusa is a short bus ride away and to Yoshiwara is a 5 minute walk, if the need arises. Staff is friendly and helpful. The showers and toilets are very clean. The beds in the dorms have no real mattress, just a thin layer of cushion on top of a metal grid. My back started hurting after 10 minutes, and I had to use part of the duvet for extra comfort. Cheap and delicious breakfast at the cafe nearby.


94%

I can definetely recommend the Aizuya Inn!

  • 24 May 2013
  • Novice Nomad
  • Anonymous
  • Germany
  • Mixed Group, 25-30
  • (1 review)


94%

Stayed at the Aizuya Inn for our last 2 nights in Tokyo and found it to be a clean and lovely place full of quirkiness and character. The decor inside all toilets and showers was fun and a refreshing change. They seem to like to play bird calls through the sound system in the foyer/communal area which was rather nice, free internet was a handy addition yet I was mildly disappointed at the 100Yen/5mins of shower time. That didn't mar our overall enjoyment of the place though, it was great.

Owner Comment (Hide)
Hi Andrew, thank you for your comment; it has been a pleasure to welcome you two. See you again! Raoul & the Aizuya Inn team

66%

It is a well to do hostel. Personally, I would say the place is a bit far from the Train Station. That is just a personal comment. The hostel is clean and tidy.

Owner Comment (Hide)
Thank you for your comment. see you again. Raoul

91%

My boyfriend and I had a very good experience here. The hostel was very clean, the staff was friendly and the facilities were all in great working order. I would stay here again.

Owner Comment (Hide)
Hi Sarah. Thank you for your comment; we are happy you enjoyed your stay. See you again! Raoul & the Aizuya Inn team

74%

Unfortunately my bunk bed was extremely uncomfortable and shaky (i stayed in the top room). Wifi reception was poor up here. The common room is good and staff are friendly (not always helpful though), and the place is very clean. They charge money for showers (just add it to the room charge rather than hiding this cost!). Located in boring suburban Tokyo (bike riders and old alcoholics) but reasonably close to Ginza and Tokyo station. It's decent value but i wouldn't recommend over Asakusa area.

Owner Comment (Hide)
Hi David, thank you for your comment, and sorry your found the bed uncomfortable. Can I suggest you read the description of the hotel you are going to stay at to avoid disappointment? You would have seen that the coin-operated shower is clearly indicated on the description of this site, and Aizuya Inn's. Indeed, we don't "hide" the cost, you just did not read it! And I believe that it would not be fair to add it to the room charge: some people spend 5mns under the shower, other 20mns...

66%

I went to many hostels recommended by Hostel World and for almost the first time I was disappointed : when I got there I was told that I had to pay 100 yen for every shower I take. I'd rather pay 1 euro more per night and have it included but to get the surprise when you check in is really annoying. It's all about the principle. Otherwise the rest was ok.

Owner Comment (Hide)
Good morning Christopher. Surprise? What surprise? It is clearly indicated both on Hostelworld's and Aizuya Inn website that the showers are coin-operated. If you had taken the time to read the description before booking, you would have known that, and thus avoided yourself a self-made surprise & disappointment. For your information, some people spend 5 minutes under the shower, others 20mns. I believe it is fairer to let everyone pay for their own consumption, not increasing the room rate.

94%

Wonderful people here who really will make such a great effort for you. Thanks to Kazume for finding me a bar showing the football at 5am and coming with me! Thanks to Nicholas for always being super helpful and to the owner and Grandma. This really is a family Inn because I felt like I was with family. Would recommend to anyone looking for a quiet relaxing stay in Tokyo. Take care all and hope to see you again soon.


89%

Good value... good location.


51%

the place owner put a lot of affort in the interior dsign, but the living room is very small and not so comfortable, it coast money to shower-100yen. it seems there is a difficulty to connect to the wifi.


97%

Really lovely place. a little far from the train station if you have to carry heavy bags, but otherwise a short walk. Quiet and peaceful, very friendly staff.


97%

I just stayed one night but I will definitely come back. I was lucky enough to even get some free homemade okonomiyaki. The staff is really helpful and friendly and you can see that a lot of love was put into decorating this hostel eg. the awesome Hello Kitty themed toilet.


94%

We really enjoyed our stay at this hostel. It was very clean and we felt very relaxed during our stay. The staff was extremely helpful and it was decorated in a very charming way. Some other reviewers have commented about the pay showers but it was really not an inconvenience. Also, the location is not exactly in the hustle and bustle of the busier neighborhoods but it is certainly not out of the way. It's very easy to access any of the popular tourist spots via Ueno station. Would stay again.

  • 08 Apr 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


63%

I thought this place was ok, a little cold at night in the single room though. I didn't like staying on the 3rd floor and showering (and paying for the privilage!) on the first floor walking past reception and lobby. Some interesting, quirky things in and found the option to rent video games etc a cool thing but, for me, the whole place was trying a bit too hard to be cool....

Owner Comment (Hide)
Hello Neil, thank you for the taking the time to leave a review and sorry few things were not to your liking. I promise we will try to remove all stairs and build the inn only on the ground floor. There is an air- conditioning unit in each room: when you press ON, warm air comes out to keep you toasted! Regarding the shower, unfortunately, there is not much we can do, but that is clearly written on the description of this and our website, so that you know about it when you book! As to your reference to being "cool" (whatever that means…), if you perceived us that way and if you think that is bad, then….then nothing, because I cannot change your perception. The only thing we do try very hard, is pleasing our guests, so please send me your suggestions and we will try to improve. Thanks again; Raoul

74%

I thought the staff were excellent friendly and very helpful, but the accommodation was a little difficult for an older person who had to struggle with a suitcase up and down stairs, and also to go to the showers on the ground floor rather than the same floor. Overall atmosphere of the place was very pleasant and which ultimately sent me back to the hotel again for another stay. The washing machine and driers need repair or replaced as they do not wash well and do not dry at all.


97%

It was a little hard to find but the hostel and the staff were really really nice! I loved the atmosphere and the toilet. And its located in a great area - calm, quiet, and relaxing. Thank you!

Owner Comment (Hide)
Hello, thank you for choosing us, and for the kind comments. See you again. Raoul & the A. Team

80%

very good, helpful staff, easy to find, Excellent for leaving your gear and use of facilities while waiting for Trains \Planes and automobiles|Loved the themed toilets!!

  • 19 Mar 2013
  • Novice Nomad
  • Anonymous
  • Ireland
  • Male
  • (1 review)

Owner Comment (Hide)
Hello Martin. Thank you for staying with us, and coming back after your trip to the south! See you again I hope! Raoul

57%

The hostel is about 10 mins walk from the metro station. There no elevator inside and one will need to make a great effort to go upstairs along with their luggage if their room is on the second or third floor and unfortunely we are the lucky one. For shower u need to input 100 yen coins for every 5 mins shower and that's why normally you don't need to queue to take shower. Moreover there is no room service for our two days stay. Put those things behind the hostel is value for money.

Owner Comment (Hide)
Good morning Pui Yin Keung. Thank you for staying with us and for leaving your valuable comment. Everything you found at the hostel is clearly described on this -and our- website; that way no-one has surprises. It is saddening that you should leave such a negative review when you, and only you, decided to book with us. Still, I hope we can welcome you another time and offer you our walm welcome. Raoul

31%

I want to be honest . I figured out that people's reviews are not honest. I also carefully chose this horrible one based on high rates and good comments people leaved for a purpose- to get a free breakfast upon agreement with hostel Genaral manager!!! T I am totally disappointed .Think back, I am feeling hostel owner try to make up terrible condition of staying with his his nice manners. Considering price I paid, it is awful, lowest points I can give


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