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Albergo Giovanna Reviews

Via Faenza 69, Via Faenza 69, Florence, Tuscany, Italy

Reviews & Ratings Explained

85%

Rating
65 Total Reviews
  • 81%Value For Money
  • 89%Security
  • 92%Location
  • 89%Staff
  • 79%Atmosphere
  • 92%Cleanliness
  • 76%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

Great location, easy walking distance from station and every important tourist site. A neat little room with a view (if you don't mind walking stairs). No frills, quiet, tidy, with helpful staff. This is the most authentic and best value for money experience I've ever had in the centre of any big tourist city (and I've stayed in far more than my REVIEWER status of novice traveller would indicate ;-)


77%

It's a good hostel with a good location , 5 min walk from the station, and the street is safe and the hostel as well. But there is no common room to meet other people you are alone, so it's perfect for one day stay but more than that you need another place to communicate with other people. Giovana is a nice lady but she doesn't know English well.


83%

The place is exactly as announced, a clean, simple room, with a correct price. The hostel is a 5 minutes walk from the train station, which at 24h on a Monday night was perfectly safe and crowded. There's an extremely nice lady with whom you can arrange your time of arrival. Although I had a shared bathroom it was very clean. At some point it can be noisy outside, although I just had this problem for 15 minutes.

  • 08 Apr 2013
  • Novice Nomad
  • Anonymous
  • Spain
  • Female, 25-30
  • (1 review)


71%

Albergo Giovanna is a single floor in a multi-floor apartment. Giovanna is very sweet, speaks decent English, but isn't necessarily built to be in the hospitality industry. There is NEVER any soap and rarely any toilet paper in the bathroom and you have to pay for wi-fi (not expensive, just the principle of the matter). The communal shower is a mess because there's only 1 and the shower gets water all over the bathroom. Decent place, decent price, but will probably look elsewhere for next time.


100%

Giovanna is a very helpful person and very generous.The day when I left she offered me a cup of coffee and some biscuits,very kindful.The position of the hotel is pretty good and very convenient to reach to the main places of interest.

  • 27 Mar 2013
  • Novice Nomad
  • Anonymous
  • China
  • Male, 18-24
  • (1 review)


100%

Ms. Giovanna was absolutely the nicest woman. She made you feel at home. I was very comfortable. She told me great places to eat, things to see, all of the above. Her place is very secure, it's in a great location. 2 minute walk from bus/train station. You are centrally located. The place is very clean and organized. It was an amazing stay. I have no complaints.


71%

Numbering on street difficult, thus difficult to find building. 3 stories up. Lovely Lady who owned it. Great location. Warm water in shower. Room a little cold as February. Lady gave us coffee in the morning. Great restaurants near by.


43%

This was the WORST experience from all the hostels I stayed in italy. I actually got into a screaming argument with the woman owner. First, she told us we need to pay a fee for using wifi. Second, before even reaching the premise, she charged my credit card. Third, we payed for private room with private bathroom and she refused to give us that. And last, the room was freezing cold and refused to turn up the heat. She has no sense of customer service and just wants to swindle you from your money

Owner Comment (Hide)
you are a false person: FIRST...im my web side is not write you'll have free wifi but you use my wifi and you did'nt pay it NOTHING!!!!!!!.SECOND: you write me your arrival time is at 13 o clock and you arrive al 22 o clock!!!!!!!i can take your money miss if you not arrive at the time you say me!!!!!!!!!!!!! THIRD:YOU HAVE BOOKING A DOUBLE ROOM WITH BATHROOM IN THE HALL !!!!!!!!!!!!your room is hot...if you stay in t-shirt in winter in not my problem!!!!!!! DISHONEST AND RUDE!!!!!!!!!!!

86%

The lovely little lady who runs the place is simply fantastic. It's like staying at your grandmothers house, tacky decorations and all. Loved it.

  • 13 Feb 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


97%

Rooms are charming! The landlady is charming! Super cheap! Strongly recommend.


83%

Excellent location! It will be great if there are free wifi and kitchen.


80%

My stay there was pretty good. When I arrived there, the single room I booked was still occupied, so Giovana gave me a huge room with a big bed and bathroom with the same price. The only problem is the amount of stairs :( Other than that, nice place to stay - very quiet and clean.


91%

Really nice place. I enjoyed the fresh fruit everyday.


57%

I needed 1 room with only 2 beds, but only 1 was available "3 Bed Private Shared Bathroom" where it says if you book this room for 1 - 2, you must still pay for the equivalent of 3 people" bcz is 1 room for 3! and I accepted, but when I was there, there were 3 beds in separate rooms, so I paid 1 room that I didnt use, I'm still very dissapointed about this, please if you still want to pay me back (yerali_cf@hotmail.com), and review it in the website is really bad offer somthing you dont have

Owner Comment (Hide)
miss..this is no true...and you know....i write you..and you accept....

100%

This is a very valuable place to sleep, rest, and play. The location is perfect to walk around and the lady is very helpful to give me so much information , under her help, I ate the most delicious pasta. Hah~!




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