Home to the world's greatest Hostels

33,000 properties, 170 countries Over 3.5 million guest reviews 21 million bookings

Albergo Giovanna Reviews

Via Faenza 69, Via Faenza 69, Florence, Italy

Reviews & Ratings Explained


131 Total Reviews
  • 73%Value For Money
  • 69%Security
  • 85%Location
  • 73%Staff
  • 64%Atmosphere
  • 71%Cleanliness
  • 60%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:


This is not a hotel, it's just an apartment with rooms rented separately. It's at the 3rd floor with no elevator, no reception, no breakfast. We had to ask for towels because there were none in the room. There is no acoustic isolation at all. Fun fact: the lady managing the place (she does all: reception, cleaning, etc...) tried to charge us more because we arrived later than expected. All in all, you get what you pay for (in all senses).

Owner Comment (Hide)
La ringraziamo per la sua recensione.Le ricordiamo di leggere per bene la descrizione degli alberghi quando prenota.C'è scritto che siamo al terzo piano senza ascensore.Ultima cosa.Anche la reception ha orari limitati.Se lei scrive che arriva alle 21 e si presenta a 00.15 e una mancanza di rispetto per chi lavora.Detto questo le auguriamo una buona serata .Lo staff


I stayed there for 4 nights. Terrible conditions. First the bed is not a real bed. I had to ask for towel or soup. 4 days no change of towel or bedding. Only one toialet that always smells . The hotel is located on the 4th floor( with high ceilings its like 6,7 floor) no elevator. There are better places for the same fee.

  • 13th Aug 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 41+
  • (1 review)


lots of stairs to reach just one bathroom and it is not clean most of the times without cooling system


The location couldn't be better and the woman that runs the place is very kind and welcoming. Rooms are bare-bones but fine. Problems: it's on the third floor with no elevator, so luggage is a struggle; the staff doesn't speak much English (although we managed to communicate okay); there's only one bathroom (single shower, single toilet) for the whole place; there's no air conditioning or fans, and it was unbearably hot. The owner is really sweet but I probably wouldn't stay here again.


The Albergo is placed very close to the train station, what makes it very noisy at night. Prepare to some serious stair climbing (beware the luggage you are carrying and its size). The Albergo is on the third floor of a very old looking building with no lift. WIFI worked only sometimes, half of the time. Security did not exist at all. All the room keys were always available for anyone to grab. Staff will not keep your luggage meaning 6 € per piece for 5 hours at SMN Train Station.

View all Florence Hotels

Please give us your feedback