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Albergo Giovanna Reviews

Via Faenza 69, Via Faenza 69, Florence, Italy

Reviews & Ratings Explained

81%

Rating
133 Total Reviews
  • 90%Value For Money
  • 75%Security
  • 90%Location
  • 80%Staff
  • 75%Atmosphere
  • 85%Cleanliness
  • 70%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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94%

Wifi was not free. Everything else was excellent.


54%

This is not a hotel, it's just an apartment with rooms rented separately. It's at the 3rd floor with no elevator, no reception, no breakfast. We had to ask for towels because there were none in the room. There is no acoustic isolation at all. Fun fact: the lady managing the place (she does all: reception, cleaning, etc...) tried to charge us more because we arrived later than expected. All in all, you get what you pay for (in all senses).

Owner Comment (Hide)
La ringraziamo per la sua recensione.Le ricordiamo di leggere per bene la descrizione degli alberghi quando prenota.C'è scritto che siamo al terzo piano senza ascensore.Ultima cosa.Anche la reception ha orari limitati.Se lei scrive che arriva alle 21 e si presenta a 00.15 e una mancanza di rispetto per chi lavora.Detto questo le auguriamo una buona serata .Lo staff



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