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Albergo Odisseo (Old Albergo Olisipo) Reviews

Travessa Larga 1, 3 esq lisboa, Lisbon, Portugal

Reviews & Ratings Explained

93%Overall Rating

From 42 ratings
  • 91%Character
  • 92%Security
  • 92%Location
  • 98%Staff
  • 91%Atmosphere
  • 94%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

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87%

it was extreeeeemely cold, because there was no spare heater in the room, nor the central heating system. Therefore, it was unpleasant to sleep and have humid clothes/shoes, because they would not dry in the room which was colder than the weather outside. otherwise, it was nice that the hostel was so calm and the staff was super helpful and attentive. the surrounding streets might look empty and dodgy, but the neighborhood is really safe.

Owner Comment (Show)
Dear guest! First we would like to thank you for choosing our hostel for the time that you spent in Lisbon. We are sorry that you had cold, but I should mention that our staff was available to make you feel as better as possible. We should remember you that we put the heater close to your room and for one time inside the room. On the bed was one duvet and more two blankets and we provided you with one more blanket, so saying that was colder inside the room than in the street is completely exaggerated and nonsense, when on the street was 7 or 8oC during the night and 15, 16oC during the day inside the room was clearly more, maybe to be in t-shirt was cold. Most of the hostels in Lisbon close to the center are located in centenarian buildings and are not prepared with central heating. However in our hostel we have heaters in public areas and our staff advised you, if you would feel that the room would be fresh, to open the door of the room for a few time to let the warm getting inside, and you could do that in safety way because it would be always someone of our staff taking care of your room. About the wet clothes we are sad that you didn´t tell us anything because we could dry them and help you on that problem. Hope to see you in spring or summer, for sure it will be warmer on that time. Kind Regards.

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