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Albergo Villa Serena Reviews

Via Mezzacapo 2/b, Marghera, Venice, Italy

Reviews & Ratings Explained


648 Total Reviews
  • 72%Value For Money
  • 82%Security
  • 74%Location
  • 80%Staff
  • 77%Atmosphere
  • 74%Cleanliness
  • 69%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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The staff were very nice especially the night staff who work at the bar. (The man with the White beard). Bit out of town but easy to get to by bus, nice and close to the train station aswell. Down side there were a lot of Mosquitos.


Great for commute to Venice and great advice. Hotel could do with being freshened up.

  • 17th Aug 2015
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 31-40
  • (1 review)


The staff was really kind and helpful, for me the staff was the better part of the hotel. The room was nice, small but with everything that I need. That was a parking in the hostel that its very helpful. The location is close to the bus/trains station so in 15 minutes you can get in Venice. The price was good. My only compliment was that the wifi didn't work inside the room so you need to get in the corridor for it work and the shower doesn't have curtains and the bathroom get wet every time.


Too many mosquitos around the hotel due to the trees and the garden


This hostel is very charmous. The staff is attentive. The breakfast is amazing!!!!


Staff are nice and helpful. The Location of the Hostel really close to mestre railway station (ca.5-8 min walk) and the bus station to venice (ca.3min) walking distance. And I guess best accommodation around the area. They cleaned and changed the towels every day. Btw be aware for mosquitos they are everywhere, don't forget your spray agains to them otherwise we didn't get any trouble and really value for the money so highly recommended :)

  • 30th Jul 2015
  • Novice Nomad
  • Anonymous
  • Bulgaria
  • Female, 25-30
  • (1 review)


You definitely need GPS to find the hotel but it is not complicated. There was parking place inside campus, you don't need to leave your car on a street. We didn't like a first room, but they was no problem to change for another one. Staff was willing to help and nice. I can recommend the hotel for a short stay.


The staff were lovely and very helpful. The hotel is a 5 minute walk from the train station so in a great location.


The location of the hostel is close to the Station but there is very little else nearby in terms of places to eat or get a drink. The AC unit in our room also leaked all over the floor


It's cheaper than the island and 10 minutes from station but it's villa and good.Personel is good and wifi is good.


Overall enjoyed our stay, the main downfall was the air conditioning which didn't work at all, and with 26 degrees at night, it was horrendous... Also would like to note that it's very easy to hear the neighbours. The staff were friendly and pleasant, but could not help us with our air conditioning problem, however we managed to bargain a free breakfast out of them for our sleepless night.. Considering the price though, it was still value for money going by the location and local amenities.


We had an excellent stay, all the staff were very nice and everything was ok! The breakfast worth paying for that and it was really good! The rooms are a good deal for the asked price and there is a fast bus direct to Venice very close. We liked a lot the areas outside with table and the atmosphere is really cool. We definitely recommend the place.


The staff was amazing and so friendly, I would definitely recommend this hostel to anyone looking for a cheap place to stay while in Venice, only a 10 minute bus ride to the island.

  • 10th Jul 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


This hostel on paper looks great. The location is truly fantastic. That being said, the sleep quality was horrible. It was sweltering hot, and the hostel cut the power to the lights and fan at night so we basically were sleeping in 40 degree weather with no break. It was basically a hot box with no respite. I sleep through anything, but it was the worst sleep of my life. If you have the choice, sleep on the bottom bunk because it's slightly cooler. The rest was great though.


Lovely place to stay, quiet and staff were very helpful


This hostel is like a weird converted nursing home or something - everything is pastel and our room was musty and gross in a basement. No phone service or Internet. The location is in Mestre, the mainland part of Venice, not the islands. Getting over to the main part is pretty easy but the trains stop running at night.


The original hostel my group booked told us upon arrival that they didn't have room for us so they booked us in their sister hostel. This wouldn't be a big issue if the sister hostel was just as close to the train station as our original, but, it was further away, wasted an hour and a half of our day, and was down grade from our original booking for the same price. After some haggling the price was lowered to offset the bus pass we then had to get for transport.


BAD. This hostel claimed they over booked (only a few keys were missing from their hooks) and sent us to another hotel, which was about a mile further away from the train station. This hotel had a ground floor bar, which had a surprisingly large number of men at it when we checked around 2pm. The hotel was nowhere near as nice as the one we booked, but we were charged the full price of our 1st room. This seemed to be a standard practice of the hostel. They had a prepared tour for the car ride.


We were changed to an underground room in another hotel! There was no good explanation of this.


directions provided by the hostel were poor. Got off the train, got lost for almost two hours with heavy backpacks in tow. On our journey to find the hostel, we were warned on two occasions by locals to "beware the night" and to head inside before dark as Porta Meghera is a rough part of town. room itself was standard, clean but nothing special. It boasted a private bathroom, which was down the hall. I was horrified to realize the fact that there was a door that lead outside that didn't lock.

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