Albergo Villa Serena Reviews

The worse experience I've ever had EVER. We arrived at the time we agreed and the room wasn't ready, so we left our lugagge and went to Venice. We came back at 9 in the evening and there was a man in the reception, saying our reservation had been cancelled (no reason), that we had to pick un our lugagge and leave, when we started argueing (bec he didn't want to give us the deposit back) he got angry and agressive, started shouting, we had to call the police and ended up sleeping in a tent!

We spend a nice stay at the hostel Villa Serena, the localitation is good, 10 min of bus from Venise and the staff is really nice! The breakfast was also good! The only disadvantages were that we took the "economic room" so our room was situated at the basement of the hotel so we didn't have a pretty view and the room was a litle bit damp. Also it could be a little bit more proper. But this hotel keeps a good value quality/price!

Unfortunatly I dont enjoy staying at this place. The rooms were COMPLETLY different that are shown at the photos at hostelworld.com. At photos there are clean bright rooms in HOTEL Villa Serena. We've been checked in different old building with dark wet rooms, wet bedding, the smell of mothballs, and furniture from the 80's.In both rooms refrigerator doesnt work and TV works only in one. For this price I expect more than unconfortable room with plastic flowers, and oilcloth at the table.

When we arrived we were put in the wrong room, the toilet didn't work, there were several holes in the walls, the room was unclean and extremely noisy. Our double bed was two single beds pushed together with a huge ridge down the middle. To cap it all off my partner got bed bugs. To be fair to the staff they did refund us for two nights but not the night we had to endure this awful accommodation. If you are thinking about booking here I strongly recommend you reconsider.

Not located in Venice need to take a bus/train into Venice but otherwise a reasonable place to stay Close to a supermarket and resturant

Is better stay in Mestre than in Veneza center, because is cheaper and you can take a bus for 1.3€. 9 minutes, and you are in the island.

it is close to the train station and it is easy to get to the tourist side of venice by bus. affordable as well!

This was a good value for the price. The rooms were clean, the staff were very friendly and helpful. the hotel is close to the Venice city and but with car its easy, and buses are there too. I would go there again.

Me and my girlfried had a wonderful stay. our room was clean and for the money we paid excellent. the breakfast ist totally OK for a few Euros. Also the loaction was for us very nice. just a few minutes to the busstation and from there, every ten minutes, a bus goes to venice-centre in like 10-15 minutes. the personal in the hotel was very nice too, you can ask everyone for everything. This hotel is made for people who don´t want to stay in the full touristic centre of venice! Very very nice!

We appreciated are stay, the only thing was that there where ants in our room and in the bathroom also our room was very cold. But otherwise we where pleased.

Full of Character and quirkiness and excellent value for money.

The hostel is not just a quick bus ride to the center of Venice and the bus is not free. If your there for the weekend then you will mostly have to buy a bus and boat pass for at least 40 euro because if you want to get to any of the popular destinations on the island of Venice (San Marco Square) then you will have to take a boat and a bus.