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Albergo Villa Serena Reviews

Via Mezzacapo 2/b, Marghera, Venice, Italy

Reviews & Ratings Explained

76%

Rating
679 Total Reviews
  • 72%Value For Money
  • 83%Security
  • 76%Location
  • 85%Staff
  • 74%Atmosphere
  • 75%Cleanliness
  • 70%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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46%

The service was very bad and the room was not as clean as expected. The sheets had brown stains on them and the room had the smell of cigarette smoke imbedded in its walls. We got there and the lady at the desk told us our room would be ready in 5 minutes.. and 40 minutes later we had to ask her if our room was ready yet despite the fact that we arrived after the stated check-in time.

  • 30th Oct 2015
  • Novice Nomad
  • Anonymous
  • USA
  • All Female Group, 18-24
  • (1 review)


80%

Easy to catch bus into old town


71%

The room was fine and clean, staff was helpful. One problem which we faced, Although our check-in time was 12:00pm, room was not ready until 2:00 pm and we were asked to wait for another one hour. This was really inconvenient.


80%

Very cute kitchy pink hotel, with balconies, little shampoos, and Italian tv. The staff was friendly but gave us our space. There isn't much nearby, but Venizian islands are one very short bus ride away.


74%

This hotel is near Venezia Mestre. You have to take a bus or train to get to touristy Venice. Venezia S Lucia is only 10 min away by train so it's cheaper to stay here than touristy Venice. Some members of staff were quite friendly and we got a free serving of crisps with our first order of beer. Nice to be able to chill in the garden with a pint! Pretty decent place - lots of customers coming and going!


89%

The staff were amasing! They spend so much time on recomanding us were to go and what do! Any question was answer so kindly! Everything about this place was great. Rooms were really nice and clean.


100%

The hotel has magnificent place and its so classy, its antique and its amazing however, their internet is slow.

  • 14th Sep 2015
  • Novice Nomad
  • Anonymous
  • Yemen
  • Male, 25-30
  • (1 review)


69%

Nice enough spot close to train station. Loads of Mosquitos in the rooms though and wifi only in reception area.


80%

Very good location, close to bus stop then 12 minute ride into Venice, room was fine, bathroom nice and perfect for a short 2 night visit

  • 31st Aug 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 41+
  • (1 review)


66%

The place was okay and the location was easy to get to and from Venice city center and on an affordable budget. However, the facilities are quite old, the cleanliness level were not high and we got eaten alive by mosquitoes the entire time - small room+hot weather and no window nets contributed to that.

  • 30th Aug 2015
  • Novice Nomad
  • Anonymous
  • Bulgaria
  • Couple, 25-30
  • (1 review)


71%

The staff were very nice especially the night staff who work at the bar. (The man with the White beard). Bit out of town but easy to get to by bus, nice and close to the train station aswell. Down side there were a lot of Mosquitos.


74%

Great for commute to Venice and great advice. Hotel could do with being freshened up.

  • 17th Aug 2015
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 31-40
  • (1 review)


91%

The staff was really kind and helpful, for me the staff was the better part of the hotel. The room was nice, small but with everything that I need. That was a parking in the hostel that its very helpful. The location is close to the bus/trains station so in 15 minutes you can get in Venice. The price was good. My only compliment was that the wifi didn't work inside the room so you need to get in the corridor for it work and the shower doesn't have curtains and the bathroom get wet every time.


23%

The room was covered in mold. The whole villa smelt awful and everything seemed dirty Staff at night were very rude and had locked us out the Villa because they didn't realise that we were out. When they eventually heard us the man who greeted us basically told us that it was our own fault for being out so late (I think it was 12), when my friend asked if she could sit down in the seating area to use the wifi (as the wifi does not reach the rooms) she was told no and she should just go to bed.

  • 12th Aug 2015
  • Novice Nomad
  • Anonymous
  • Scotland
  • Female, 18-24
  • (1 review)


66%

Too many mosquitos around the hotel due to the trees and the garden




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