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Alcatraz Backpacker Hostel Reviews

Schoenhauser Allee 133a, 10437, Berlin, Germany

Reviews & Ratings Explained

86%

Rating
368 Total Reviews
  • 85%Value For Money
  • 85%Security
  • 90%Location
  • 94%Staff
  • 83%Atmosphere
  • 83%Cleanliness
  • 82%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

my stay was great, no problem at all. very smooth...... will come again if possible


80%

We had an awesome stay and the staff are awesome! The walls were a bit too thin :) and the rooms were not really reflecting the AWESOME graffiti styled walls on the outside and at the stairs! Way too white and nothing on those bare walls.


86%

First off the staff at Alcatraz were great. They were very friendly and willing to help you out at the drop of a hat. The rooms were nice, and the kitchen was well maintained and the chill out room was pretty cool. They did say there was a bar here but it's really just a fridge in reception, not a bit drama as they still have what you want but still a bit annoying.


89%

I had a nice stay, I can recommend it, even though the wi-fi is very slow

Owner Comment (Hide)
Dear Guest, thanks for your comment on your stay at Alcatraz Hostel Berlin. We are glad you liked your stay with us! We would also like to tell you that we have resolved the issue with the slow wifi. We have established a completely new connection including new hardware. The internet connection via wifi as well as via our free internet-terminals runs at a very good speed now. We would be happy to welcome you again as a guest in the future! Best regards, Jan -Manager-

89%

Great value for money and friendly staff. Beds were quite noisy though, and it was a bit hot in the room.


80%

Very nice staff, good location in general. Breakfast is good, nice common areas. The room (double) however lacked cozyness and smelt terribly like a smoker's.

Owner Comment (Hide)
Dear Guest, thanks for your comment about our hostel. I am sorry your room smelled from smoke. We generally have only non-smoking rooms in our hostel. This is clearly depicted everywhere in the hostel, including the information given at check-in. It happens very rarely that people don't accept these rules but this is what happened in your case. We apologize again for this inconvenience! With best regards Alcatraz Hostel Berlin

91%

Its a small and cosy hostel, which I prefer to the big ones in Berlin for hundreds of people. It was a nice stay. The hostel has more or less evth. a hostel needs. Location in Prenzlberg is fine, although its not a party zone.


83%

A very stilysh hostel located next to a bar and pub mile. Very kind staff and nice clean rooms. Every wednesday a free dinner!! Great! Only to get there is a bit tricky... From mainstation first by train and then change to the metro.


94%

The staff were extremely helpful when we asked for advice on places to eat, fun parts of town and even train ticket queries, and were always cheerful. The extra room between the bedroom and the bathroom came in handy in a mixed dorm and we felt very safe there. Thank you for a lovely stay!

  • 10th Nov 2013
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


97%

Really great location in the middle of Prenzlauerberg, close to direct train to the airport, shops, markets, bars, cafés, park, everything! The staff were all really friendly and efficient. Secure and comfortable rooms, wifi available, we would all go back and stay here again. It is great value for money!




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