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Alex House Reviews

Borgo dei Greci 13, Florence, Italy

Reviews & Ratings Explained


311 Total Reviews
  • 87%Value For Money
  • 89%Security
  • 100%Location
  • 85%Staff
  • 82%Atmosphere
  • 91%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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Excellent stay!!! Everything was clean and very secure. Comfortable beds and great location.


hostel very clean, nice atmosphere even if "so particular" (but we strongly have appreciated) , very friendly staff. Great location in the city all tourist attractions were a walk away . staff were so helpful especially the girl on reception called Adriana .


There was no handsoap anywhere in the apartment. We didn't expect towels, but there wasn't even a hand towel to dry our hands after washing them.

Owner Comment (Hide)
Apartment??your reservation was for a room not for apartment and we no have apartment so...are you sure that this review was for us? I think you I think you're a little confused , maybe


Wonderful !helpful guide on whatever you like,ugraded in double room private bathroom free of charge just to ensure a good service.Staff is very helpful they speaking english very well. Wifi is fair enough. My room was surprisingly large and comfortable. Best location! We loved our stay !


they must tell this is for no breakfast. and no WIFI in second floor.!!!

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