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Alex House Reviews

Borgo dei Greci 13, Florence, Italy

Reviews & Ratings Explained


317 Total Reviews
  • 86%Value For Money
  • 89%Security
  • 97%Location
  • 86%Staff
  • 79%Atmosphere
  • 87%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Rooms and facilities were excellent and very good value for money. Stairs to our top floor rooms were very steep and the luggage lift only went to the floor below.


This place was alright for a 1 or 2 night stay. Our 3 nights was probably at least 1 too many. We were surprised to find our double bed was actually a double bed base with 2 single mattresses on top, not very comfortable for 2 people to sleep on together happily! The walls are very very thin. Our room was right next to the reception area so we could hear all conversations as clear as day, as well as the screaming child next door all night long on our last night. Good location, friendly staff.


Excellent stay!!! Everything was clean and very secure. Comfortable beds and great location.


hostel very clean, nice atmosphere even if "so particular" (but we strongly have appreciated) , very friendly staff. Great location in the city all tourist attractions were a walk away . staff were so helpful especially the girl on reception called Adriana .


There was no handsoap anywhere in the apartment. We didn't expect towels, but there wasn't even a hand towel to dry our hands after washing them.

Owner Comment (Hide)
Apartment??your reservation was for a room not for apartment and we no have apartment so...are you sure that this review was for us? I think you I think you're a little confused , maybe


Wonderful !helpful guide on whatever you like,ugraded in double room private bathroom free of charge just to ensure a good service.Staff is very helpful they speaking english very well. Wifi is fair enough. My room was surprisingly large and comfortable. Best location! We loved our stay !


they must tell this is for no breakfast. and no WIFI in second floor.!!!

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