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Alex House Reviews

Borgo dei Greci 13, Florence, Tuscany, Italy

Reviews & Ratings Explained

90%Overall Rating

From 14 ratings
  • 86%Character
  • 91%Security
  • 99%Location
  • 91%Staff
  • 83%Atmosphere
  • 91%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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97%

Very clean and staff very helpful. We had a room overlooking the street which was quite noisy.

  • Novice Nomad
  • 26 Apr 2013
  • Anonymous
  • Ireland
  • Couple, 41+
  • (2 reviews)


93%

very helpful staff, all the time try to make your trip good, giving advice of what to do and how to get to best places.

  • Avid Traveller
  • 26 Mar 2013
  • Anonymous
  • Mexico
  • Male, 25-30
  • (10 reviews)


97%

It was very good but sometimes it was a little loud due to the close proximity of rooms

  • Novice Nomad
  • 11 Mar 2013
  • Anonymous
  • USA
  • Couple, 18-24
  • (1 review)


87%

Nice and clean. Friendly and helpful staff, though not always accessible. I would recommend this hostel to others.

  • Novice Nomad
  • 28 Feb 2013
  • Anonymous
  • USA
  • All Female Group, 18-24
  • (4 reviews)


63%

It was very noisy at night, but dont think anything can be done about that. It was impossible to get a hold of the receptionist, the toilet paper ran out and there was no one to contact or request for more.

  • Novice Nomad
  • 27 Feb 2013
  • Anonymous
  • India
  • Male, 25-30
  • (2 reviews)

Owner Comment (Show)
absolutely this review is not true, our staff work 24h your reservation was for shared bathroom and we gave you private apartment with private batrhoom without extra price, the staff office was close to your room so was impossible that you didn't saw the staff. about the noise your room was so in internal building , not on the street so i think that you made a very incorrect review about us. maybe becuase i found extra person (without my authorization during the night inside your room?......yes maybe ...

100%

Loved the hostel and the staff!

  • Novice Nomad
  • 17 Feb 2013
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


97%

Adriana was wonderfully helpful, always smiling and available. Alex very kindly helped me print out a ticket on his computer. I would unreservedly recommend Alex House for any of my friends and family.

  • Novice Nomad
  • 09 Dec 2012
  • Anonymous
  • New Zealand
  • Female, 41+
  • (2 reviews)




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