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Aline Hotel Reviews

Via Ventisette Aprile 14, Florence, Tuscany, Italy

Reviews & Ratings Explained

78%

Rating
110 Total Reviews
  • 80%Value For Money
  • 80%Security
  • 86%Location
  • 84%Staff
  • 69%Atmosphere
  • 80%Cleanliness
  • 65%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

Good Hotel, close to the center. We even had a shower and a washbasin in the room. Bathrooms very clean.


71%

The hotel staff were lovely. We had a room at the front, which was literally two beds and a sink. The street noise was unbearable from traffic so we asked to switch to a vacant room at the back, which had a balcony, shower, and lovely views. I would insist when booking on a room at the back, otherwise you may struggle to see any charm in the place. The hotel was clean though and beds were changed. The locations was good for transport links and a mere 10 mins walk to the Duomo.


71%

You get what you are paying for. The directions they give you are confusing and not that accurate. It is not a five minute walk from the train station (more like 10-15 minutes) and from this we thought we were going the wrong direction thus taking a while to find the place.


89%

Very clean public toilet! Nice location . Spacious room with a little balcony ! The best thing is the room including a little shower facility which we didn't expect. Staff is helpful. Just one reminder : don't open the window as summer is coming, mosquito may fly inside the room. Overall : excellent And value for money!!!


60%

the room for 3 people is very crowded. we cannot sleep well because the beds are very uncomfortable and there is mosquitoes at night. yet everything is clean, price is good and it is close to good restaurants!

  • 24 Mar 2013
  • Novice Nomad
  • Anonymous
  • China
  • Mixed Group, 18-24
  • (1 review)


31%

Room was smeling. When you open window chinese food smell. There is No people after 7. İf you need something or ask you cant find. The table lock at 5. They dont have kitchen. No Air condition. No tv or tv room. İt is not close station. No map, No helpfull people. They say Hotel. But not. Nights you can not sleep because of smell, cold room, wc noise, people talk. Dont come.

Owner Comment (Hide)
It's clear that something went wrong in the period these guest staied here in our Hotel, I don't know what it happens and I'm sorry for this. We already wrote that any trouble please advise us immediately. It happens about one month ago that two Turkish ladies says their room was cold and checking we founded the valve of the radiator in the room closed (by the guest who stayed in this room before them) it was enough to turn it on and everything went well, sometimes answers are really easy. Now, talking about this feedback, you are not allowed to lie writing it, I can do the list of lies for you: 1)We haven't any Chinese Restaurant here nearby (nothing against chinese food only to say the truth) 2)There's no people after 20.00, It's true, I need to wash my clothes guys, there's a telephone number you can call and we will answer 3)we have the air conditioning for common areas but, for sure, isn't working now with a cold and long winter like this and polar bears knocking your door, may be it's better the heating on now. 4)Maps, Tourist and Tours informations for everyone, yesterday we booked the visit to the Uffizi Gallery for two of our nice guests. And always talking to whom wrote this feedback if there was smell in the room is it possible you need a shower, hot water is always available in our Hotel, 24 hours a day. This isn't a joke for us, we know very well our job and our goal is to make your stay the best we can, we are waiting for you, we assure you and you will see yourself that Hotel Aline isn't so horrible as painted

54%

Aline Hotel is cheap and really well situated, maybe this explains the shabby rooms and the overall dirtyness (especially in the bathrooms). We occupied two different rooms there. One was good, but the other one was disgustig (mould on the wall, foreign hair in our bed, strange smell, no furniture besides the bed and a shower). Staff was friendly though and the tiny balcony was nice. So the hotel ok if you dont mind dirt and are just looking for a cheap place to sleep, but I wont go there again.

Owner Comment (Hide)
Yes we are working to get better and for sure there's a LOT of things to do but in your case you forgot monkeys hanging to the ceiling and the hall of torture at the end of the corridor where terrible screams come from. Ciao

54%

Small Hotel. Only about 8 rooms. Sinks and showers in rooms, but two bathrooms down the halls. Reception is only open from 8am to 8pm, and there is no one at the hotel other than those times. On the 4th floor of a building being renovated so walking in is quite dirty. 10-15 minute walk to Duomo and other sights

  • 13 Mar 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


83%

Very nice and helpful staff. Also nice and clean. Only complaint, our room was cold and we couldn't turn the heat up :( couldn't ask for help because the staff leave at night


91%

The elevator had no light, but the bedroom was great! Lot's of space! Also Aline and her husband are very nice. On the other hand, it is very hard to know if the place is a hotel or a hostel.


80%

An overall good experience. Close to the train station, Duomo, Accademia, San Marco, and many other sites. Clean rooms, towels, nice accommodating staff (English is limited but enough to communicate). Supermarket around the corner, coffee bar across the street. Don't really have any complaints for the money I spent.


94%

The staff is extremely kind. Really. Everything smelled clean, everyday. We had booked a room with no bathroom, but even got a shower in the room. It was perfect.




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