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AlpLodge / BackPackers Interlaken Reviews

Marktgasse 59, Interlaken, Switzerland

Reviews & Ratings Explained

87%

Rating
869 Total Reviews
  • 86%Value For Money
  • 90%Security
  • 91%Location
  • 87%Staff
  • 82%Atmosphere
  • 90%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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86%

Great facilities, kitchen and dining areas were very nice. Only issue with the kitchen was the stove couldn't heat water to boiling temperature, so we had to use a plug in kettle to get the water boiling to cook with. Rooms were small, but comfortable and had a sink, which was convenient since there weren't very many bathrooms and they were sometimes hard to get since there were a lot of people using them.


74%

It was very clean, well thought out, with good quality facilities. Breakfast was basic but good, and included in the price. The reception staff were really helpful, but their local knowledge could have been improved. While staying there on 2 separate occasions I found it near impossible to sleep in the dorm rooms, as a result of the other clientele. The main client base were selfish, and inconsiderate of others: making lots of noise, turning all lights on, on ipads from 4am and getting up lots!

  • 10th Apr 2015
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 25-30
  • (1 review)


83%

First of all its a great hostel. Comfortable beds, extremely friendly staff, beat bathroom/toilet out of any hostel I've been to and the security is top notch. Downfall is the wifi which is absolutely dreadful, not able to use in rooms and even in the common room it kept dropping out. Also breakfast very simple but included so you can't complain. Although it is expensive, everything in Switzerland is, so you may as well pay the price of you want to go there!


83%

Everything is ok, nice stay, nice staff, the best price you can find in Switzerland. Wifi connection is not very good, but there is a computer you can use in case you need something.

  • 4th Apr 2015
  • Novice Nomad
  • Anonymous
  • Spain
  • Female, 25-30
  • (1 review)


97%

The room I stayed in was small, but it had great views with a convenient sink and lockers in the room. The kitchen was well-equipped and the bathrooms were cleaned daily. The staff was very helpful with activity recommendations.

  • 2nd Apr 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


100%

One of the best hostels I have stayed at yet. Very nice accommodations for a low price.


100%

We LOVED AlpLodge. It was so clean and beautiful. It was easy to find and an overall wonderful stay!


80%

The AlpLodge was in a very good location, very central and close to the Interlaken West train station. Everything was within walking distance and the room was very clean. We also had a pretty great view from the room. The only complaint was that the bathroom situation was a little bit tight, but luckily there were not many people staying during our visit so we rarely had a problem!

  • 13th Mar 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


69%

WIFI was terrible

  • 13th Mar 2015
  • Novice Nomad
  • Anonymous
  • USA
  • All Female Group, 18-24
  • (1 review)


94%

Amazing kitchen and common room. Free breakfast was good.. Had the place to ourselves in offseason


86%

This hostel was located well within the town centre. Staff were very helpful upon arrival and answered a number of questions that our group asked. We were particularly impressed with the kitchen facilities and the common room area. This was empty for the majority of our stay and we were able to relax without having to worry about disturbing other guests. The car park was an additional charge of 12 swiss franks per night..


100%

Amazing place to stay! so close to city centre and easy to find. Staff were very helpful, bathrooms clean and never ran out of hot water. Very comfy beds (in the double room we stayed in anyway). Wifi didnt work in our room but worked very well in the common room.


77%

Kitchen and breakfast were ok. Locker wasenough to put my all lugages. Wifi didn't work well.


100%

Great stay; would highly recommend!!! thank you for being so kind and welcoming; it was wonderful!!


100%

everything is just excellent! The staffs there are very warm- heart and the room is very clean, beside, this hotel is just au the foot of the mountain and we can have a great sight of vies in the balcony!

  • 17th Dec 2014
  • Novice Nomad
  • Anonymous
  • China
  • Male, 18-24
  • (1 review)


69%

Nice hostel with really helpful staff but rooms were very cramped and kitchen was not particularly well equipped (eg no knives). Not much of a hostel atmosphere but still good fun and met lots of people in the kitchen and common room.

Owner Comment (Hide)
thank you very much for your feedback. it seems like some guest are taking some kitchen equipment as a souvenir. we will fill it up again. did you check the dishwasher? maybe the knifes were in there. hope to see you again

100%

This hostel has been my favourite so far. The staff were super helpful and friendly. The rooms are spacious and clean, with superior bedding, two comfy chairs, a heater, a huge window with views over the river channel, and with a sink and mirror in one corner! The hostel is very open/airy and quiet. Each bathroom is a new deluxe ensuite with a window (rather than the standard shabby dorm showers separated by partitions in a single room without windows). Breakfast was delicious and generous too


86%

Atmosphere gets a mid rating because I have no opinion either was. 1 night stay and we didn't spend any time there. Facilities get a mid rating because there's no lip between the shower floor and the rest of the bathroom. Thus, water finds its way to the foot of the toilet and sink. Their solution is a squeegy with a handle, but I may have been the only one to use it. Aside from that, it's Interlaken. Enjoy it!


71%

Excellent location and cheap parking during our stay. The bathrooms were quite dirty. No low sheet included and the duvet cover was dirty too!

Owner Comment (Hide)
Dear Guest Thank you for your review. We are cleaning the bathrooms 4-5 times a day at least, but you must understand that we can not clean the bathroom after every single guest. If a bathroom is dirty, please report it to the staff and we will clean it immediately. Please note that the low sheet covering the mattress is put on already by our staff, you only have to cover the duvet and the pillow. If a cover is dirty, report it to our staff and you get it changed. Hope to see you again soon.

91%

The price is cheap and the location is good, but the room is small and the WiFi is not working very well. The hostel is a little old but still a nice place to stay in Interlaken.


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