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Aluna Casa y Cafe Reviews

Calle 21 No. 5-72, Santa Marta, Colombia

Reviews & Ratings Explained

79%

Rating
122 Total Reviews
  • 75%Value For Money
  • 95%Security
  • 70%Location
  • 80%Staff
  • 70%Atmosphere
  • 85%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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94%

The hostel was easy to reach, not far from everything you need and the people there are nice and can help you out with literaly everything. In addition, they offer a cheap and good breakfast and juices. You can't go wrong with this hostel.


40%

My main complaint about this hostel concerns the staff. They aren´t helful at all, actually they work as if they were doing a favour to the clients. Always in a bad mood, and if you ask anything, they would barely give you an answer, as if they were in a hurry... The hostel itself is quite good, but the staff mood really contaminates the place, so the atmosphere is not that pleasant. Besides it´s in the centre of Santa Marta, terrible neighbourhood, a complete chaos and far away from the beaches


86%

In general the hostel is nice and I enjoyed my stay. However to me the accommodation both rooms and dorms are overpriced. This does also refer to the laundry service which I unfortunately had to take as I was arriving on a week-end.




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