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Amakaya Backpackers & Apartments

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7.7
Very Good 107 Total Reviews
  • Value For Money 7.1
  • Security 8.7
  • Location 8.0
  • Staff 8.1
  • Atmosphere 6.7
  • Cleanliness 7.6
  • Facilities 7.4
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7.7
Very Good 107 Total Reviews
  • Value For Money 7.1
  • Security 8.7
  • Location 8.0
  • Staff 8.1
  • Atmosphere 6.7
  • Cleanliness 7.6
  • Facilities 7.4
Amakaya Backpackers & Apartments Located at 15 Park Lane, , Plettenberg Bay.
Amakaya Backpackers & Apartments
South Africa
Plettenberg Bay Western Cape 6600 15 Park Lane
77% 107
-34.0553438 23.3686280
Amakaya Backpackers & Apartments
    Rooms available

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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  • Anonymous
  • New Zealand, Male, 25-30
  • Novice Nomad
  • 2 reviews
21st Apr 2016
5.4

Tiny room with really average bunk beds.

    • 4.0Value For Money
    • 8.0Security
    • 6.0Location
    • 4.0Facilities
    • 8.0Staff
    • 4.0Atmosphere
    • 4.0Cleanliness
  • Anonymous
  • England, Female, 31-40
  • Avid Traveller
  • 13 reviews
19th Feb 2016
8.6

Was really good, however the water was always cold. Staff were really helpful.

    • 8.0Value For Money
    • 10.0Security
    • 8.0Location
    • 6.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 10.0Cleanliness
  • Philippek8873
  • Germany, All Male Group, 25-30
  • Avid Traveller
  • 17 reviews
24th Jan 2016
8.3

Good place to stay and to meet others. The staff is very nice and helpful.

    • 8.0Value For Money
    • 6.0Security
    • 10.0Location
    • 8.0Facilities
    • 8.0Staff
    • 8.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • England, Female, 18-24
  • Novice Nomad
  • 4 reviews
16th Jan 2016
8.0

The staff were extremely helpful with organising activities for me, it also had prime location being round the corner from the main strip and a short walk to the beach. Overall it wasn't very busy though and that made the stay not as enjoyable as it could have been

    • 6.0Value For Money
    • 10.0Security
    • 10.0Location
    • 8.0Facilities
    • 10.0Staff
    • 6.0Atmosphere
    • 6.0Cleanliness
3rd Jan 2016
9.1

Good little hostel to relax at. Staff really made the place excellent. Beds are clean and the kitchen has everything you need.

    • 8.0Value For Money
    • 10.0Security
    • 8.0Location
    • 10.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • Germany, Mixed Group, 18-24
  • Novice Nomad
  • 2 reviews
24th Dec 2015
4.6

I would not recommend Amakaya Backpackers on first sight. Mine and my brothers beds werent clean. They smelled and there was hair on the pillows. It seemned as if the pillowcased werent even changed. Everything didnt look that tidied and cleaned up. Friends of mine, they had stayed in another Dorm one night ealier. One of them was stolen 500 Rand because of a man who took the chance when the gate was open to sneak into the Dorm. At least the staff payed her back the money.

    • 4.0Value For Money
    • 2.0Security
    • 8.0Location
    • 6.0Facilities
    • 6.0Staff
    • 4.0Atmosphere
    • 2.0Cleanliness
View Property Reply

Hello Mariella Thanks for your feedback, however, did you mention anything about your unhappiness to the staff? Each beds bedding is changed when a guest leaves and is washed in our laundry on-site. You stayed in our 8 sleeper dorm that had 7 guests in the night you stayed. There were only 3 guests in that room the night before, 2 of who checked out on the day of your stay so the room was most certainly cleaned - our room check sheets indicate this. With regard to the stolen money - our video cameras show that 2 guests entered the gate and a man that was passing by followed them in. You cannot hold us responsible if guests do not ensure that they are not followed onto the property. In addition, nobody was in the dorm and it was not locked - yet all arrivals are given their own keys. We do not watch the comings and goings of each and every guest and expect them to act responsibly. The staff did not pay the money back, I, as the owner did. You rate a 1 out of 5 for safety. How can we improve this? We have a keypad access gate that has the code changed weekly, staff on duty 24 hours, security cameras and give keys for each room to guest - and advise guest to lock their rooms if they are not in the room. Perhaps in your travels you should engage with the places you stay if you are not satisfied with something so that it can be properly addressed instead of giving inappropriate poor reviews. That is a more constructive way of addressing things. Regards Dave Swart

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