- England, Male, 25-30
- Novice Nomad
- 1 review
APPAULING! I arrived on the 29th December ready to celebrate the New Year. Only to arrive in Venice and find out I was no longer staying at the property. I was left on the streets of Venice in the evening darkness with my luggage and nothing else. It was the weekend run up to new year and prices had vastly increased for last minute booking and vacancies were limited. I spoke to the lady on the phone and she was very abrupt and rude and Offered me no assistance. She hung up ! I was stranded
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