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Arc Hotel Aix Reviews

40 Ave Henri Malacrida, Aix-en-Provence, France

Reviews & Ratings Explained

67%

Rating
34 Total Reviews
  • 63%Value For Money
  • 87%Security
  • 53%Location
  • 60%Staff
  • 60%Atmosphere
  • 77%Cleanliness
  • 70%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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49%

The staff was not really helpful. Facilities are much limited than expected. Even though we notice that the location of the hotel is a little bit far from the city but it doesn't matter. Overall the poor service of the staff made our stay unsatisfied.


69%

The hostel on itself was ok, but one of the staff members was really unfriendly and not helpful. Our room wasn't ready, even after we came back two times and he offered no help or advice when asked. Otherwise, it was a nice stay. The room and bathroom were ok and the last day we were received by two other staff members who were much more helpful and welcoming.

  • 31st May 2014
  • Novice Nomad
  • Anonymous
  • Belgium
  • All Female Group, 18-24
  • (1 review)




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