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Arena Hostel Hamburg Reviews

Fangdieckstrasse 20, Hamburg, Germany

Reviews & Ratings Explained

84%

Rating
208 Total Reviews
  • 77%Value For Money
  • 89%Security
  • 70%Location
  • 90%Staff
  • 78%Atmosphere
  • 94%Cleanliness
  • 89%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Great hostel! Staff was very friendly, rooms were clean, facilities were modern. Like many reviews, the location is definitely not in the center, but even 20 minutes with the S-Bahn to the city center really isn't that bad--plus it's a 2 minute walk from the hostel to the S-Bahn stop. The surrounding area is very quiet--great place to stay if you don't feel like listening to any loud noise at 3 in the morning. I would definitely stay here again!


80%

Great hostel, but really far from the center. No ambiance around except when there's a football game at the arena. If you want a quiet night, it's the place to stay! The staff is really helpful and welcoming. Clean and recent facilities, almost like a little hotel. Beware the extra fees when you book with Hostelworld. It's 3 euro for linens rental and some city taxes need to be paid for too when you get there. No credit cards accepted.

  • 29th Aug 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 25-30
  • (1 review)


63%

I was quoted by hostel world that I would have €47.73 to pay when I got to hostel after deposit. Total paid was €58. They said I had to pay the deposit portion again as that was hostelworlds. Also not told about City tax on hostelworld booking. Another surprise. I have never had this happen before in any other hostel. Probably the worst hostel for single travellers, no atmosphere. Actually facilities are excellent. Location is bit far out for what u pay. I wouldn't recommend due to deception

Owner Comment (Hide)
We´re sorry that you not lucky with us, but if you look under Policies on the Hostelworldside there stand Taxes Not Included and you can rent linen or bring by your own. The Arena Hostel also sent to each guest an email with all the important information.You want rent the linen for 3 Euro and with the taxes totaly you pay 52,34 Euro and not 58 Euro The Arena Hostel Team

83%

location is a bit far, you have to catch a train there, but the hostel is very close to a train station. However, I wouldn't recommend coming home late at night if you're a female travelling alone as the area looks a bit industrial and deserted, for me it was fine as I was travelling with a friend. The hostel itself is great, fantastic facilities, really clean, the dorm rooms very spacious, good bunk beds and suitable sized lockers.


80%

Nice staff and rooms but terrible location. No food or really anything around the hostel. If you buy an all day metro pass, it's worth it. Once you're on the metro it's easy to get everywhere.


63%

if you like the feel of dentist offices this is your place!! it really is absolutely clean and most definitely out of the way (relatively speaking... only 20 minutes on S-bahn to anywhere which is 3 euro each way which isn't that bad in big cities, but hamburg isn't that big...). about a 15 minute walk through not-so-charming office buildings to the grocery store.


86%

Cleanest hostel I have ever stayed in, everything felt new! Bit far away from the centre and a little expensive but otherwise good.




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