X

Home to the world's greatest Hostels

33,000 properties, 170 countries Over 3.5 million guest reviews 21 million bookings

Arenal Backpackers Resort Reviews

350 meters west of central park, towards volcano, La Fortuna, Costa Rica

Reviews & Ratings Explained

83%

Rating
1277 Total Reviews
  • 81%Value For Money
  • 89%Security
  • 86%Location
  • 70%Staff
  • 83%Atmosphere
  • 88%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:

34%

Horrible staff. Unhelpful. 2 men that shouldnt even work in a reception, do something about it. And 5% extra for paying by card? Greedy "hostel". And room 1 where we stayed, horrible smell and hot and humid. I've been to better and I been traveled a lot through my years. This is one of the worse. Nice pool though!


83%

Nice place to meet other backpackers, nice pool with tightrope walk. Only letdown is the staff - a bit cold and unfriendly.


86%

the only thing this hostel could use is a staff with a smile on there faces! Other than that the place is awesome

  • 28th Jan 2016
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 18-24
  • (1 review)


74%

Good hostel, nice pool and garden area. Staff weren't very friendly or helpful (excluding the bar/kitchen staff who were nice)


74%

Need a better way of managing wet clothes and mold-smelling dorms. With all the water-related activities in La Fortuna, it was without a doubt your clothes we're going to wet, and it was a bit unfair for the hostel to not allow us to hang our clothes around the property.


66%

Put somebody more aware of the area at the front desk. Don't give room that smeel discusting mildew Free coffee


83%

Nice Hostel with a pool in the garden. There is no public citchen. And the staff is not good. Works slow and is not intrested in yor questions.


54%

booked deluxe double room but accomodation run down and absolutely not worth USD 70-80 per night. were moved to better room next day after complaining but leaves question whether initial room given actually was a deluxe double room. difficult to ascertain as no room pictures of hostelworld or the website. indifferent to rude staff, average food. relatively clean and pool a plus but not changing the fact that it is not worth the money. maybe better value for money in dorm accomodation

  • 21st Jan 2016
  • Novice Nomad
  • Anonymous
  • Italy
  • Couple, 31-40
  • (1 review)


83%

Pros: Nice pool with lots of loungers and hammocks, fun bar, sociable, good location. Hostel food and drinks tasty but pricey. Strong wifi everywhere including dorms. Cons: cramped dorms, hostel world description saying 3 bunks in 12 bed dorm totally incorrect! Terrible laundry (came back still wet and creased). No lockers in dorms. Not enough plugs in dorms (but plenty in bar area).


91%

Everything was excellent!! Loved the place, people was realreally nice and chillin' there at night was awesome.


83%

This was a very comfortable place to stay. When they say five star, they follow that up by cleaning your room and bathroom everyday, good and clean mattresses and sheets, air conditioning even in the dorms, a big pool to lounge around, room for activities, and and a bar and restaurant with a great happy hour. It suits the needs of every young traveler. I was disappointed they had NO KITCHEN however and staff could be friendlier.

  • 15th Jan 2016
  • Novice Nomad
  • Anonymous
  • USA
  • Couple, 25-30
  • (1 review)


100%

Loved this place so much! Great vibes and actually felt like a resort with the pool, bar, and lounge area. Only downfall was how cold it would get at night with the AC, but still well worth it!


89%

It was nice. It's not a hostel but a resort, so you don't have kitchen and that kind of stuff... But the atmosphere and the facilities are nice. A really cool place to hang out and chill.


100%

The main front desk guy is not very friendly but other than that we absolutely loved it and will be back!

  • 9th Jan 2016
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 31-40
  • (1 review)


97%

Great hostel, amazing pool and lounge area!

  • 5th Jan 2016
  • Novice Nomad
  • Anonymous
  • Canada
  • Couple, 25-30
  • (1 review)


69%

A lot of people in the hostel had some problem with thier reservation. The hostel overbooked basically all the rooms so when we wanted do the check in they had no enough room for us even if we reserved our room 2 week before. No kitchen. Sink didn't work in the room. In general, the hostel looks great in the pictures but all they want is your money and they have problems with almost all reservations/staff is bad.


46%

Like many of the other reviews, we found the customer service here appalling. Staff were inattentive & rude. Our room looked & felt like a jail cell. The food from the bar/restaurant was good & reasonably priced but I wouldn't recommend this hostel to anyone. We checked out a day early, despite the fact that the hostel wouldn't refund the night with 48 hours notice & we were so glad we left.


66%

Staff were not very friendly or helpful.

  • 4th Jan 2016
  • Novice Nomad
  • Anonymous
  • Northern Ireland
  • All Female Group, 31-40
  • (1 review)


66%

We were very excited to stay at this hostel, but we were quickly disappointed when we arrived. The staff at the front desk were very unfriendly and didn't make us feel welcome at all. They blast music in the lobby until 11pm, which would be fine if it weren't so loud. The pictures show the tents having actual bed frames, but our tent was just thin mattresses on the floor. The pictures also show a swim up bar, but the bar is separate across the lobby. The pool was nice and the drinks were good.


100%

Awesome hostel, it feels like a resort!


« first « Prev 1 2 3 4 5
(93 results)


View all La Fortuna Hostels

Please give us your feedback