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Arenal Backpackers Resort Reviews

350 meters west of central park, towards volcano, La Fortuna, Costa Rica

Reviews & Ratings Explained

83%

Rating
1279 Total Reviews
  • 81%Value For Money
  • 89%Security
  • 87%Location
  • 69%Staff
  • 83%Atmosphere
  • 88%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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51%

Staff at the front desk were shocking, took half an hour to check in the people behind us. Made us change beds the second night even though our dorm was half empty, and then charged an extra 2 dollars per night than hostelworld. Then when we found the hot tap of the shower broken so we couldn't use the shower they didn't even look at it. Had to go to them again half an hour later and tell them if was literally stuck on and we wouldn't be able to sleep with the racket it was making l to fix it.


100%

I loved this hostel and would definitely return! Was only planning to stay one night but stayed three! It has a fun atmosphere with a loung where everyone can eat, drink and mingle. Loved the Nachos there and may have ate them everyday. Definitely and amazing oasis in an already beautiful city!


74%

Our stay was good we just thought the staff was consistently unfriendly.

  • 2nd Feb 2016
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 41+
  • (1 review)


71%

Huge hostel, nice rooms with AC. The staff working there really didn't care about anything. The bathroom in our room wasn't working and they didn't even bother to fix it till the next morning.

  • 2nd Feb 2016
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


34%

Horrible staff. Unhelpful. 2 men that shouldnt even work in a reception, do something about it. And 5% extra for paying by card? Greedy "hostel". And room 1 where we stayed, horrible smell and hot and humid. I've been to better and I been traveled a lot through my years. This is one of the worse. Nice pool though!


83%

Nice place to meet other backpackers, nice pool with tightrope walk. Only letdown is the staff - a bit cold and unfriendly.


86%

the only thing this hostel could use is a staff with a smile on there faces! Other than that the place is awesome

  • 28th Jan 2016
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 18-24
  • (1 review)


74%

Good hostel, nice pool and garden area. Staff weren't very friendly or helpful (excluding the bar/kitchen staff who were nice)


74%

Need a better way of managing wet clothes and mold-smelling dorms. With all the water-related activities in La Fortuna, it was without a doubt your clothes we're going to wet, and it was a bit unfair for the hostel to not allow us to hang our clothes around the property.


66%

Put somebody more aware of the area at the front desk. Don't give room that smeel discusting mildew Free coffee


83%

Nice Hostel with a pool in the garden. There is no public citchen. And the staff is not good. Works slow and is not intrested in yor questions.


54%

booked deluxe double room but accomodation run down and absolutely not worth USD 70-80 per night. were moved to better room next day after complaining but leaves question whether initial room given actually was a deluxe double room. difficult to ascertain as no room pictures of hostelworld or the website. indifferent to rude staff, average food. relatively clean and pool a plus but not changing the fact that it is not worth the money. maybe better value for money in dorm accomodation

  • 21st Jan 2016
  • Novice Nomad
  • Anonymous
  • Italy
  • Couple, 31-40
  • (1 review)


83%

Pros: Nice pool with lots of loungers and hammocks, fun bar, sociable, good location. Hostel food and drinks tasty but pricey. Strong wifi everywhere including dorms. Cons: cramped dorms, hostel world description saying 3 bunks in 12 bed dorm totally incorrect! Terrible laundry (came back still wet and creased). No lockers in dorms. Not enough plugs in dorms (but plenty in bar area).


91%

Everything was excellent!! Loved the place, people was realreally nice and chillin' there at night was awesome.


83%

This was a very comfortable place to stay. When they say five star, they follow that up by cleaning your room and bathroom everyday, good and clean mattresses and sheets, air conditioning even in the dorms, a big pool to lounge around, room for activities, and and a bar and restaurant with a great happy hour. It suits the needs of every young traveler. I was disappointed they had NO KITCHEN however and staff could be friendlier.

  • 15th Jan 2016
  • Novice Nomad
  • Anonymous
  • USA
  • Couple, 25-30
  • (1 review)


100%

Loved this place so much! Great vibes and actually felt like a resort with the pool, bar, and lounge area. Only downfall was how cold it would get at night with the AC, but still well worth it!


89%

It was nice. It's not a hostel but a resort, so you don't have kitchen and that kind of stuff... But the atmosphere and the facilities are nice. A really cool place to hang out and chill.


100%

The main front desk guy is not very friendly but other than that we absolutely loved it and will be back!

  • 9th Jan 2016
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 31-40
  • (1 review)


97%

Great hostel, amazing pool and lounge area!

  • 5th Jan 2016
  • Novice Nomad
  • Anonymous
  • Canada
  • Couple, 25-30
  • (1 review)


69%

A lot of people in the hostel had some problem with thier reservation. The hostel overbooked basically all the rooms so when we wanted do the check in they had no enough room for us even if we reserved our room 2 week before. No kitchen. Sink didn't work in the room. In general, the hostel looks great in the pictures but all they want is your money and they have problems with almost all reservations/staff is bad.


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