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Arenal Backpackers Resort Reviews

350 meters west of central park, towards volcano, La Fortuna, Costa Rica

Reviews & Ratings Explained

83%

Rating
1277 Total Reviews
  • 81%Value For Money
  • 89%Security
  • 86%Location
  • 70%Staff
  • 83%Atmosphere
  • 88%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Great, beautiful facility. Only downside is it has no kitchen or fridge. They do have a bar and restaurant on sites very clean and roomy bathrooms.


100%

It is definitely a 5*hostel. I greatly enjoyed the spacious lounge area. Great amenities and atmosphere. Very welcoming and accommodating.


77%

Watch out the Staff: They will ask for you to pay 25 dollars for a deposit. This 25 dollars included Towels from your OWN room and the key/pass to acces the room. The Staff (2 young guys) said you have to pay this because some travelers stole the towels. When you leave and you want to get your depositi, they will give you 5 dollars instead of the 25 dollars you paid. This happened not only to me, one day before i left, there was in fact a traveler who happened the same; Staff denies it!!

  • 17th Dec 2015
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Male, 25-30
  • (1 review)


86%

This place is amazing if you're looking for a fun environment to meet new people. Staff is pretty rude at times but would still highly recommend.


77%

Staff: Customer Service received by one of the guys in the lobby was terrible. We wanted to get some information on where to eat by the Arenal Lake, and he had no information about it. When we tried to ask someone else from the staff, this same guy from the lobby didn't allow us to talk to him because he "was busy". Resort staff are supposed to be helpful and friendly. We didn't get his name, but this should guy should be removed from the staff immediately.

  • 15th Dec 2015
  • Novice Nomad
  • Anonymous
  • Costa Rica
  • Male, 31-40
  • (1 review)


86%

Though the staff was absolutely worthless when dealing with our broken A/C unit, the pool and view made it worth it.


94%

Private room was clean and had good AC. The bar prices were not a good value at all and the 5% credit card fee was not appreciated. Overall a nice place to stay.


91%

Great hostel. Very short walk to town compared to other hotels that are far away from La Fortuna. Love the vibe, hammocks and great relaxing lounge area.


69%

Most rude reception staff I have experienced on a three week trip through CR. This opinion was shared by two other travellers who I met and had stayed here.

  • 8th Dec 2015
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Male, 25-30
  • (1 review)


97%

Excellent hostel for a great price. I prefer to be in the middle of a bustling city but if you are going to check out the Arenal volcano area, this is the place to stay.


100%

Pretty darn pleased with this hostel. It has everything you need if you're a backpacker. Was very clean too. I would absolutely use this hostel again.


89%

Great place to stay, good vibe in the common area and friendly staff. The A/C in the room was really nice to have. Rooms were clean and secure. The food was good but a tad pricy and the beers are always good.


83%

Felt more like a resort than a hostel....definitely a great deal for what you get!

  • 1st Dec 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


80%

Really cool place in a great location. Wish they had a kitchen for use. They have an onsite tour expert but make sure you clearly understand what you are getting for your money or else he will go back on his word. Lots of cool onsite activities!


89%

The hostel is similar to a resort, but I wouldn't quite go that far. The atmosphere was great -- loved the bar area and pool, and the food is excellent and pretty cheap. There's also a kitten who's adorable. The reviews about staff are true. It definitely felt like they were just "staff" and trying to promote their tours. Prices were inconsistent and they told someone they'll get scammed in town -- not true. Some of their tours may be good and a good deal, but I would shop around to make sure.


94%

Great resort to stay


83%

We only stayed for one night but it was very nice though. Everything is very clean, there is a pool even with a slackline. No problems, everything was pretty good. Thank you!


100%

This place is the best hostel of all central america. Cant believe it actually is a hostel. The nicest grounds I have seen in all Costa Rica, great job! Thanks for making my vacation wonderful!


97%

If you told me this was a hotel and not a hostel, I would have totally believed you! Awesome pool, great staff, yummy breakfast and pizza for dinner! Didn't want to leave


100%

Very pretty and clean. Only thing I would add would be a jaccuzie

  • 14th Nov 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


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