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Arenal Backpackers Resort Reviews

350 meters west of central park, towards volcano, La Fortuna, Costa Rica

Reviews & Ratings Explained

83%

Rating
1282 Total Reviews
  • 80%Value For Money
  • 89%Security
  • 86%Location
  • 69%Staff
  • 83%Atmosphere
  • 88%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

Great place. Loved the staff, pool, clean, convient, and super helpful. I would stay there again and recommend to everyone!

  • 27th Aug 2015
  • Novice Nomad
  • Anonymous
  • Honduras
  • Female, 18-24
  • (1 review)


100%

This place was ideal for everything we needed to do! Such a great value for money and the staff is phenomenal. They helped us to book every excursion that we went on in La Fortuna.

  • 26th Aug 2015
  • Novice Nomad
  • Anonymous
  • USA
  • All Female Group, 18-24
  • (1 review)


97%

Awesome hostel!! Very clean with a very fun atmosphere. The only downside is the guy selling tours is mega annoying


91%

The rooms are really clean, the place excels in security. The staff was a bit rude (especially the guy at the reception!) , it seems he doesn't care about you at all, but actually who cares, the place is amazing.. nice bar, nice pool, next to restaurants. The place is a bit far from the hot springs and the volcano, but else you're going to be far from restaurants... It depends what you like.


54%

-The young front desk guy is rude and condescending. Not only with my issue below but I also overheard him tell a girl to "make some friends" to share a locker (uhh?). His overall tone is embarrassing and left a bad taste in my mouth for the whole stay. - We booked 2 beds in a tent to find out that it doesn't actually exist. They push the main bed aside and grab a crappy mattress and set it up. Very misleading and leaves absolutely no room for baggage. - Music from 7am-11pm is a bit much.

  • 21st Aug 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • All Female Group, 25-30
  • (1 review)


91%

Great hostel, very clean, well organized and run. Pool area and bar area are up with the best of places I've ever stayed.

  • 17th Aug 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Male, 25-30
  • (1 review)


57%

The staff is very unpersonable and you had to use cash for everything at the hostel. It was also quite expensive for the sparse quality of the dimly lit private room.

  • 15th Aug 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Mixed Group, 25-30
  • (1 review)


74%

We emailed to change our booking more than three days in advance but because they took such a long time to get back to us we kept calling to confirm our reservation and the guy on the phone would always tell us ring a different number or say he will call us back later to avoid talking to us. In our room our safe didn't work, there was no remote for the air con and so when the porter came to turn it on he wouldn't leave the control with us so it FREEZING all night and we couldn't change it.

  • 14th Aug 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


83%

Only a 5 minute walk from the centre of town with a great communal area and pool facilities. Room were spacious and clean with good showers and plenty of storage space. The private rooms all had a balcony which was great for drying things after activities. Really handy having a tour representative at the hostel but would have been good to have somewhere to store or prepare your own food.

  • 14th Aug 2015
  • Novice Nomad
  • Anonymous
  • England
  • All Female Group, 25-30
  • (1 review)


100%

Great hostel, fantastic facilities and very sociable bar area. Clean rooms and lots of bathrooms. I've stayed in lots of hostels around the world and this is definitely one of the best I've ever been to. I definitely recommend it.

  • 14th Aug 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


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