NOTE: 9 or more guests qualifies as a group booking, change the number of guests to return to normal search.

Ashanti Lodge Gardens Reviews

11 Hof Street, Gardens, Cape Town, South Africa

Reviews & Ratings Explained

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

Reviews of Ashanti Lodge Gardens

  • Show Translated Reviews In A Specific Language


  • Sort reviews by:

96%

I only stayed 1 night, I had booked a twin room and when I arrived on my own they only charged me a single rate. I was very grateful and impressed. Really nice staff and great to have individual safes in the rooms.


90%

great hotel. nice staff and good price..also the bathrooms were spotless and really clean. great breakfast for only 3 euros. good quality..

  • Novice Nomad
  • 21 Jan 2012
  • Anonymous
  • Germany
  • Male 31-40
  • (1 review)


96%

Really enjoyed my stay there. The staff was very friendly and helpfully, I would defenetly come back. just the rooms were a bit too hot during the night and it was hard to get some fresh air, because of the small windows, but it was too hot nearly everywhere in ct at this time.


86%

I can highly recoment your hostel. The only thing is that the music in the bar is very loud to sleep at night and it is on until midnight.

  • Novice Nomad
  • 03 Jan 2012
  • Anonymous
  • Germany
  • Female 41+
  • (1 review)


90%

Guest house was fantastic and spotless! Love the porch and kitchen. If the kitchen had recycling bins, it would be awesome so people wouldn't chuck recyclables or have to schlep them over to the main site to recycle.

  • Novice Nomad
  • 29 Dec 2011
  • Anonymous
  • USA
  • Female 31-40
  • (1 review)


100%

The location is perfect and close to everything, and everything was neat and clean.

  • Novice Nomad
  • 26 Dec 2011
  • Anonymous
  • Australia
  • Female 18-24
  • (1 review)


93%

By far one of the best hostels I have ever stayed at. The staff is amazing and super helpful with anything that you need. The beds, rooms, and bathrooms are super clean as well. The pool is very nice and the balcony off the bar has an amazing view of Table Mountain. Enjoy a cold beer at the end of the day over looking the pool and Table Mountain and watch the cloulds roll over. Steve and Cal were great at organizing trips and events around town! Thanks again!! Brian

  • Novice Nomad
  • 25 Dec 2011
  • Anonymous
  • USA
  • Male 25-30
  • (2 reviews)


73%

The staff didn't really have any good suggestions on where to eat around Cape Town. They could only name a few places and weren't very knowledgeable. There were also people partying on the roof above us until five a.m. even though quiet hours began at midnight and no staff went up to tell them to quiet down.

  • Novice Nomad
  • 16 Dec 2011
  • Anonymous
  • USA
  • Female 25-30
  • (1 review)

Owner Comment (Show)
Helly Kayce Thank you for constructive criticism regarding our reception staff. I found it strange that they were not very informative regarding restaurants as we have a table in the reception area which has many restaurant leaflets on it as well as a restaurant file behind reception. I have a few people on leave at the moment, so it may be possible that you dealt with a temp who did not know about the file and for that I apologise. As far as the noise is concerned, the night staff are under strict instructions to curb any after hours disturbance. It may be possible that they didn't hear the noise if it was at the rear of the building, so it would have been up to you to inform them. Once again I apologise. I trust that the rest of the facilities were to your satisfaction and am sorry that your experience wasn't. Regards Lisa Owner/manager

96%

Excellent place, well kept, clean, secure. The staff was great and very helpfull. The place has a solution for every need. The location is very good, but a bit far to be on ones own. Excellent experience. I would stay there again with no doubt! Thanks for everything.

  • Novice Nomad
  • 27 Nov 2011
  • Anonymous
  • Argentina
  • Female 31-40
  • (2 reviews)


60%

I loved bathrooms, cleanliness, decor & location but I found the staff lacked customer service and when I did try to take advantage of any of the services they listed, I felt like a burden. I went to the bar to socalise & found it not full of back pakers wanting to meet and greet but by the bar tender's mates who literally stalked off when they no longer had the place to themselves nor the full attention of their mate. Conclusion: A great place to lay your head and nothing more.

Owner Comment (Show)
Hello Kymberley Thank you so much for your constructive criticism. No-one likes to hear that their staff offer bad service especially when we as the owners have put so much into the tangible services on offer - I am glad that you at least have praised those :-) I am in the process of sending all my staff on a Customer Awareness course and I will most certainly be reprimanding the barman. It is completely unacceptable behaviour. We pride ourselves on being a happy-go-lucky place where everyone has fun and meets lots of friends, so I am sorry that you did not have that experience. I hope that you do come back to visit us again one day and that we can get an opportunity to show you that we are more than just a "great place to lay your head". Best regards, Lisa Owner/manager

83%

The free Wifi was misleading because there was a limit on how much you could use it. Also, I had great difficulty logging on and off the Wifi, thus I would run out of my free quota for the day. Also, some of the faucets in the shower did not work properly.

  • Novice Nomad
  • 28 Oct 2011
  • Anonymous
  • Canada
  • Male 31-40
  • (1 review)


83%

Really friendly and informative staff, great 'free hour of wifi/ day' policy. Well priced and the bar/ cafe was good for when we couldn't be bothered to venture out. We had a really good time there.

  • Novice Nomad
  • 27 Aug 2011
  • Anonymous
  • England
  • Male 25-30
  • (1 review)


90%

Great location and very clean. An excellent place to stay for the budget-conscious traveler.

  • Novice Nomad
  • 24 Aug 2011
  • Anonymous
  • France
  • Female 25-30
  • (1 review)


100%

Amazing place, the staff is friendly, the romms comfy and the location is good !

  • Novice Nomad
  • 17 Aug 2011
  • Anonymous
  • France
  • Female 25-30
  • (2 reviews)


96%

Ashanti was one of the best places we stayed during our one month travels in Africa. It was clean, safe, and friendly. The staff untiringly answered our questions (and we heard them answer the same questions to the people behind us with no loss of enthusiasm).

  • Novice Nomad
  • 17 Aug 2011
  • Anonymous
  • USA
  • Couple 31-40
  • (1 review)


We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
View all Cape Town Hostels
  • 86%

  • Overall Rating
  • From 33 ratings
  • 88%Character
  • 88%Security
  • 89%Location
  • 83%Staff
  • 81%Fun
  • 87%Cleanliness

Latest Review

  • 02 Feb 2012 (96%)
  • I only stayed 1 night, I had booked a twin room and when I arrived on my own they only charged me a single rate. I was very ...
  • Read more...
  • kata_lina_willcox7319 , Female , 2 reviews , England

Hoscar Awards

  • 2007 Hoscar Winner
  • 3rd
  • Continent: Africa
  • 2005 Hoscar Winner
  • 3rd
  • Continent: Africa

Please give us your feedback