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Ashanti Lodge Gardens Reviews

11 Hof Street, Gardens, Cape Town, South Africa

Reviews & Ratings Explained

86%

Rating
347 Total Reviews
  • 84%Value For Money
  • 91%Security
  • 90%Location
  • 85%Staff
  • 85%Atmosphere
  • 86%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

I really liked the house. The check-in was a bit chaotic, but the people really tried to accommodate us the best way they could, which was very nice. The only problem was that the bar was very loud late at night and that, around 1am, a group of people, probably checking in, started shouting in the halls, which didn't seem to disturb the staff. That really disturbed me, as I was jetlagged and couldn't go back to sleep for a few hours. I wasn't very happy about that part. The rest was great!

  • 17 May 2013
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Thanks for your review Claudine. It is a shame that some guests are so inconsiderate but I will remind my staff again to keep things quieter after hours. I am glad you enjoyed your stay. Regards Lisa

83%

Nice Hostel! Pretty house and nice location!


89%

Sometimes the handling by staff was a little chaotic but everyone was friendly all the time and tried to help out.

Owner Comment (Hide)
Sorry - it does get a little busy sometimes but as long as you do get the proper service :-) Regards Lisa

89%

Hostel has great character - loved the cafe and bar where a lot of people hung out. Cheap drinks and great food for a hostel. It's in a nice part of town a little out of the city centre - about a 10 minute walk to Long street. Lots of good restaurants close by too and a travel centre in the reception area where you can book tours in and out of town.

Owner Comment (Hide)
Thanks Jana - I am glad that you had a good time with us... hopefully we'll see you back again one day :-) Regards, Lisa

100%

Such a great place- found friends instantly. Couldn't have asked for anything more :) bar, food, pool, free net, perfect location, secure, I want to go back!


97%

The best hostel I´ve ever been to! You should go there!

Owner Comment (Hide)
Thank you Jana - please come back and visit us again some day! Regards Lisa

74%

Good hostel, stayed in single ensuite and quality was similar to hotel. Most staff were really helpful, others were just doing the job, no smiles etc. Walking distance to city center. Stayed in the houses on another street from main building and was a bit nervous about security there...but nothing happened. Had to walk all the way to main building to make a phone call which was a pain


100%

What a great place, perfect location at the top of long street so minutes from everything you need but v quiet with the pool etc - great bar and friendly staff - one of the best hostels I've stayed at in years!!


94%

Best hostel in cape town,close to the center and supermarket. Clean,safe and frendly. And price is very good too and free internet:-D love it


89%

Super Hostel, komme auf jeden fall beim naechsten Besuch noch mal ins Ashanti. Mitarbeiter sind sehr freundlich und hilfsbereit. Dickes Dickes PLUS

  • 19 Mar 2013
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 25-30
  • (1 review)


83%

great place, great people! very helpful.


89%

My daughter and I thoroughly enjoyed our six day stay at Ashanti Lodge Gardens. Our room was very attractive and clean. I never expected hardwood floors, a twelve foot sculpted plaster ceiling, fireplace and king wrought iron bed in a hostel.The staff were friendly, welcoming and helpful.

  • 06 Mar 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)

Owner Comment (Hide)
Thanks so much - we have put a lot of effort into renovating the guest house rooms so I am glad that you appreciate it. Regards Lisa

66%

stayed there many times, but price is going up, while quality is unfortunately deteriorating, especially cleanliness, toilets/showers were most of the time dirty

Owner Comment (Hide)
Hello Claudia I find your review hard to believe as I personally do cleanliness checks on a daily basis and we have a cleaner here until 9pm at night every day specifically to ensure that the toilets/showers are cleaned regularly. I will however, step up my inspections and hopefully rectify any problems. Regards Lisa

77%

You do have a lovely place and all was nice. Except that during our 5 nights there we could hardly sleep. There is a nice sign asking people not to make noise after midnight. But every night between 2 and 5 there was party. Drunk people dive bombing, singing, shouting and all. We asked them to be quiet, but they don't care. Especially since one of them was working at your bar!! Reception staff didn't seem to care about it either

Owner Comment (Hide)
I am so sorry to hear that Barbara. I so wish that I had known about this before because as the manager I would definitely have put a stop to such behaviour. I would appreciate it if you could email me the description of the barperson so I can ascertain who it was and take disciplinary action. However - for future reference please note that we have a quieter hostel in Green Point and our guest houses are very quiet. Regards, Lisa

83%

Very helpfull staff, situated in a nice area. A bit noisy because it's often fully booked.

Owner Comment (Hide)
Hello Trienke Yes, we have been very busy lately but the season is over so things are quietening down now so hopefully the hostel won't be too noisy at night any longer. Regards Lisa

97%

Lots of bathrooms and the showers are clean and spacious. All the rooms were very nice. We stayed in both the main lodge and the guest house. There is really a room here for anything that you need! plus the Friday night braiis are fantastic

  • 22 Feb 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Mixed Group, 25-30
  • (1 review)

Owner Comment (Hide)
Hi Hilda Thanks so much for your comment, I will be sure to tell Patrick who does the braai'ing! Regards Lisa

77%

Great beds. Good people. The location was great to relax but still have access to the city life. It was unfortunate that people would smoke and drink and rant late night on the balcony out side two of the dorm rooms. It would have been amazing if they were restricted to the bar area.

Owner Comment (Hide)
Hello Mary Thanks so much for your review and I am pleased to hear that you enjoyed the people and the beds..... the latter being really important:-) In terms of our liquor licence we have to close the bar at midnight so unfortunately guests cannot hang out there late at night. We always tell guests to report any disturbances to Bruno (our night manager) and he can move people on if they are making a noise. I apologise for any disturbance caused and hope it will not deter you from visiting us again soon! Regards Lisa

97%

Having the tourism folks on site was very helpful. The guest house option was exactly what we wanted.

  • 25 Jan 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)

Owner Comment (Hide)
We are so glad that you enjoyed your stay!

71%

We would not recommend this hostel. The facilties themselves were positive including a very clean kitchen, clean and spacious bathrooms and a pool. The double room was clean, cosy and did not ventilate well (very stuffy with windows open full-time). The staff and atmosphere were perhaps the most disappointing. The hostel appeared to be staffed by heaps of different youth working for their accomodation and as such, didn't seem to really care about new people. Also, food vanished from the fridge.

Owner Comment (Hide)
Hello Jared Thank you for your review. I am disappointed that you did not seem to enjoy your stay with us. We do have a few foreign interns working for us who are doing practical experience but they are usually quite friendly. It is a shame that you did not feel welcome and I apologise for that. In terms of food vanishing from the fridge, we unfortunately cannot account for all our guests' honesty and from time to time this does happen. I truly hope that you will come visit us again one day and have a better experience. Regards, Lisa

66%

Not a bad hostel, but next time I would like to try another place. Kitchen was VERY DIRTY - ants and cockroaches. Only 1 hour of free WIFI per day while other hostels provide 24 hr. Shower was good, and I was satisfied with the dorms. Security was good. You can store and lock your backpack under the bed and the valuables in separate electric locker. There are always many people around so if you like talking to travelers it is nice. At night a little noisy, but acceptable.

  • 11 Jan 2013
  • Novice Nomad
  • Anonymous
  • South Korea
  • Female, 25-30
  • (1 review)


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