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Astor Hyde Park Reviews

191 Queensgate, South Kensington, London, England

Reviews & Ratings Explained

90%

Rating
7271 Total Reviews
  • 87%Value For Money
  • 93%Security
  • 92%Location
  • 94%Staff
  • 89%Atmosphere
  • 88%Cleanliness
  • 87%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

I loved my stay at Hyde Park! However, I wished that there had been individual outlets for each of the beds. In my room, they were all at the front of the room and I did not feel entirely comfortable with having my phone sit out in plain sight overnight. That is really the only complaint - everything else was fantastic!

  • 16th Mar 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hey there, Thanks for taking the time to leave us a review! We apologize about the power outlet situation. Next time, please inform us we would be glad to place an extenstion cord in the room so it's closer to your bed. Can't wait to see you again! Enjoy the rest of your travels, The team @ Astor Hyde Park

91%

Great hostel. Super friendly staff and nice location. There is a tube station close by and a grocery store. We spent a full week here and really enjoyed it. Definitely a great value of your money while in London.


100%

It was excellent. The staff really bent over backwards to help out and knew everything there is to know about our capital city.


100%

This was my best stay so far in a hostel. It was just perfect, no matter concerning the staff or the hostel itself.

  • 12th Mar 2015
  • Novice Nomad
  • Anonymous
  • Switzerland
  • All Female Group, 18-24
  • (1 review)

Owner Comment (Hide)
Hello, Thanks for the awesome review! We loved having you stay with us. Hope to see you real soon!! Lots of love, Astor Hyde Park

83%

Great hostel. The staff is very helpful and the location is great. The bathrooms could be a little more clean, thought


69%

Overall okay hostel. Staff don't really mingle with guests they seem to only chat / flirt between themselves. Location - Kensington is a beautiful area however the hostel is about a 15 minute walk from the closest tube I do like the fact that there is somewhat of a "quiet" room area where you can go on the Internet and answer emails etc in a quiet and comfortable environment . Tip: bring giant padlock for your bag locker.

Owner Comment (Hide)
Thanks for taking the time to leave us some feedback. Our staff host daily events throughout the hostel which range from free walking tours, movie nights, poker and beer pong tournaments which we encourage all our guests to get involved with so that you can meet fellow travellers and of course get to know of staff a little better. Next time you’re in London we would love for you to join us with our social events. Lots of love, Astor HP xo

77%

Beautiful place with good facilities but the long termers really kill the atmosphere as they think they own the place which makes me feel sad for them... Staff are the long termers too but no real issue with them. No other complaints, a typical backpackers really but without the fun atmosphere.

Owner Comment (Hide)
Hi there, thanks for giving us some feedback! We are thrilled that you enjoyed our amazing property as much as we do! We try to make the best of both worlds for our different travellers by having the oversized lounge area for those who wish to chill out and make use of the free wifi. We also orgnaise daily active social events for travellers to mingle and meet fellow travellers and our amazing staff. Next time you’re in London we would love for you to join us for our events. Lots of love, AHP

97%

Great place! Recommended !!!

  • 9th Mar 2015
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Hey, We are thrilled you enjoyed your stay with us. We are always trying to ensure our guests have the best possible stay while in London! We appreciate the kind words. Hope to see you again soon! The team @ Astor Hyde Park

97%

GREAT atmosphere!


83%

had a lovely stay here!

  • 6th Mar 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 18-24
  • (1 review)


86%

Nice hostel on a great location with a helpfull staf.

  • 5th Mar 2015
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Male, 18-24
  • (1 review)


86%

Very kind and polite staff, rooms and services always clean and organized, best hostel I ever been so far! Thank you all

  • 5th Mar 2015
  • Novice Nomad
  • Anonymous
  • Italy
  • Female, 25-30
  • (1 review)


100%

This hostel is the best! I have been in some others around London but the quality price/service is better here: I suggest this hostel!


100%

I would recommend this hostel to anybody who wants to have a nice experience in london, it's a really safe area, the building os amazing, the staff are really helpful and gently. If I go to london again I gonna stay there!

Owner Comment (Hide)
Hi there, Thanks for taking the time to leave us a review! We are pleased you enjoyed your stay with us. The location and building is truly second to none. For the area and the price we really can't be beat. Our staff is always willing to help and love giving local point of views to our guests! We can't wait to welcome you again! Safe travels, The team at Astor Hyde Park xx

100%

Excellent staff and incredible clean

Owner Comment (Hide)
Hi there, Thanks for the review! We're glad you enjoyed your stay. We clean our building more than 4 times per day to ensure our cleanliness is at the highest standard. Our staff thanks you for the shout out, and are all waiting to welcome you back (: Lots of love, Astor Hyde Park xx

100%

Great stay because great staff!!! Very nice lovely people with a sociable sense of welcomingculture. Again next time - definitly! THX!!!

  • 3rd Mar 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Thanks for taking the time to leave us a review! We loved having you as part of our family for your stay in London. We look forward to your return! Safe travels, lots of love Astor HP

97%

Really affordable and nice place. Went there for one night while visiting London and I am sure we will go back. Cool staff and you get to meet interesting people. We would definitely recommend it!

Owner Comment (Hide)
Hi there, We are always trying to offer the best price to our guest's. The staff is always here willing to help assist you in anyway and welcome you to the family. We are so glad you enjoyed your stay and can't wait to have you back next time you're in the city. Thanks for the review! Safe Travels, Astor Hyde Park

89%

Staff here are great and has a pretty laid back vibe. Full kitchen, a lockable place for your bag, and great location. Dorms have their own bathrooms, as well as additional toilets in the hallway. Fun events and staff have good recommendations. Would stay here again!


94%

This place was amazing! Clean, friendly, beautiful, and literally right next to one of the most famous parks in the world (it was really nice because im a runner, so I got easy access to the park every morning). My expectations for other hostels are very high now

  • 2nd Mar 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


94%

Staff are really friendly and super helpful.

  • 2nd Mar 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Hi there, Thanks for the kind words. It was our pleasure having you stay with us! We can't wait to have you back. All the best , Astor Hyde Park xx

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