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Astor Hyde Park Reviews

191 Queensgate, South Kensington, London, England

Reviews & Ratings Explained

89%

Rating
7873 Total Reviews
  • 87%Value For Money
  • 91%Security
  • 90%Location
  • 92%Staff
  • 88%Atmosphere
  • 88%Cleanliness
  • 88%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

The Astor Hostel is very good. Very safe and very clean. You can also have a lot of fun activities or just relax in the comfortable commune room. And the best thing is the very helpful and friendly staff! Thank you and hope to see you soon!

Owner Comment (Hide)
Hey there!! Thanks for this amazing review!! We really work so hard to ensure a great stay to all of our guest, so when anyone comment that is always an awesome new!! We can't wait to see you again!! Take care till then!! Lots of love Astor HP team.

80%

The staff were amazing and Jax immediately made me feel welcome the first night I arrived. I liked how they had a common room where movies were screened and comfy couches were but the toilets weren't as clean as Smart Hyde Park Inn where there was frequent toilet cleaning. The eating area was also a bit crowded as there was limited seating area as a portion was closed off. Otherwise this is an amazing hostel with wonderful staff to make up for its shortcomings and I would stay there again.


97%

Thank-you so much for the amazing stay at Astor Hyde Park! Everyone was so friendly and respectful, the rooms were clean and comfortable and all the staff I encountered were super friendly and relaxed which made it an awesome place to come back to at the end of the day. The only slight negative was that it was super hot in the rooms at night but other than that everything was awesome!

  • 16th Jan 2016
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hello! Thank you so much for your kind words, and we are so happy to know that your experience with us was an awesome one. We trully hope to see you in the future! Happy days, Astor Team

100%

Is very cheap for what is London, the staff is very friendly and nicely, definitely i will come again. Good location, everything is close, bed and rooms and showers in very good condition. The chilling room is perfect and the people too. Perfect place to go alone or with someone else. The only bad is the WiFi connection, but it doesn't care if you don't work through Internet or you have good roaming. Anyway, they are very friendly to handle everything you need, i recommend this place.

Owner Comment (Hide)
Hey there! We appreciate that you take the time to leave us a review! Thank you for your awesome words! About the Wi-Fi connection, we're always working to ensure a good stay in our lovely "home" so thanks to report this problem so we can fix it ASAP! Right now our connection is fix and working perfect, thank you!! We can wait to see you again! Save travels till then! Lots of love Astor HP team

91%

Was in room 11, which is supposedly the best room, was really spacious, slept really well, the lounge area was huge and super homey. Kitchen and dining area was clean. It was really easy to speak to people, staff was awesome. Really enjoyed my stay even though I only stayed for one night.

Owner Comment (Hide)
Hello! Thank you so much for your kind words, we are so happy to know that you have loved your stay with us and that our staff was the best we hope to see you again at our lovely hostel :) Happy days Astor Team

94%

In geral very good

  • 15th Jan 2016
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Hey there! Thank you so much for the time you took to review us! We are very happy to know that you had a good stay and that your time with us as a awesome time! We hope to see you in the future. Happy days, Astor Team

100%

Will come again !!

  • 15th Jan 2016
  • Novice Nomad
  • Anonymous
  • Belgium
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Hello! Thank you so much for your kind words, it's been a pleasure to have you staying with us, and we trully hope to see you again in our lovely Astor Hyde Park. Happy days Astor Team

100%

Great vibe and lots of features and would highly recommend it to many people.


89%

It was a nice stay with friendly and helpful staff. The lounge area and kitchen area were a nice place to hang out and meet other guests from all over the world. It's a bit of a walk from the tube station but it's in a beautiful area of London.

Owner Comment (Hide)
Hello! How are you?Thank you for your kind words, and we are so proud to know that you had an awesome time with us and you made here good friends and awesome memories, we hope to see you again here and enjoy our lovely Astor Hyde Park.

100%

Everything fine, the staff is exceptional

Owner Comment (Hide)
Hello! Thank you for your kind words, we are so proud to know that your stay with us was an awesome one! Our staff members are also very proud to know that you are happy with all of them and that everything was super good with us. We hope to see you in the future. Happy days, Manuel Joao

80%

Cozy and friendly place.


100%

All of the staff were super friendly and helpful, and everything was really clean. Definitely would stay here again. Price is super reasonable for the location and I was happily surprised by the amount space you have in the room. Also loved that it was all young people traveling or working

  • 9th Jan 2016
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hello! Thank you for the time you took to review us, and for your kind words! We are so happy to know that you had such a awesome time with us and that you had a good fun! We hope to see you in the future. Happy days, Astor Team

86%

Just a plug beside my bed and everything would be perfect.

Owner Comment (Hide)
Hello! Thank you for the time you took to review us. We came across with this request more than once, and we are still trying to put out the best layout to add more plugs to the rooms, we are on top of this matter, we hope to see you in the future, and have an awesome time with us. Happy days, Astor Team

77%

The hostel is in a great location, next to the V&A Gallery and the Natural History museum, down the road from the Royal Albert Hall and Hyde Park. Although it is not far from the main touristic attractions/city centre, it is very well connected via three tube stations and several bus stops. The hostel is comfortable, with cozy bedrooms and big, clean bathrooms. The building is a bit old but in perfect condition, though you will hear other guests walk around. The staff is very friendly.


100%

Professional and friendly staff. Highly secure. Very peaceful and quiet. Spacious enough. Hot showers.

Owner Comment (Hide)
Hello!! Thank you so much for your words!! We're always working to ensure a perfect stay in our lovely hostel and in the beautiful London! We think that our staff is doing a really good job and we appreciated that you notice that! Our neighborhood is one of the most luxurys in London so is super secure and paceful, actually we're so happy to have this location! Hope to see you soon! Enjoy all your travels till then!! Lots of love! Astor HP team.

94%

The hostel as such is fabulous: spacious rooms, lots of charging spot, clean, everything works, good, solid breakfast and very friendly and helpful multi-national staff. It is very good value for money if you think about the location and consider London prices. There are lots of museums nearby, as well as tube and bus stations within walking distance. Not much to do in the area besides going to museums or coffee shops, which suited me well, but the hostel does organize pub-crawling nights.

Owner Comment (Hide)
Hey there! Thanks so much to leave us a review! We're so happy to know that you enjoyed your stay in London and with us! Our location is perfect, with tube stations less than 10 mins walking, bus stops 1min walking from our hostel, bikes stations just in front of our door and the museums at the end of the street! We want that all our guest enjoy as much as they can, so this is why we plan every night events! We can't wait to see you again! take care till then! Lots of love Astor HP.

100%

Very nice location; very helpful staff; cozy beds


89%

Awesome place, happy to have found it!

  • 6th Jan 2016
  • Novice Nomad
  • Anonymous
  • Sweden
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hello! Thank you so much for your kind words! We are happy to know that your time with us was an awesome one, we trully hope to see you again in Astor Hyde Park! Happy days, Astor Team

100%

Absolutely fantastic! The atmosphere was very welcoming and friendly, and the staff was very helpful. The location was perfect, right by Hyde Park (which is beautiful to walk through) and is within walking distance of Buckingham Palace! All in all this was an amazing hostel!

Owner Comment (Hide)
Hello! We just want to say thank you for you kind words! We are so happy to know that your experience with us was an awesome one and that everything was perfect, we trully hope to see you again and keep giving you good reasons to always choose Astor Hyde Park :) Happy days, Astor Team

100%

The staff was super welcoming and very helpful with directions to the different sites. I only stayed one night but I thought everyone was very friendly. Would definitely recommend!

Owner Comment (Hide)
Hello! how are you? Thank you so much for the time yuu took to review us! Our staff is so happy to know that you had a good time with them and that you enjoyed our wonderful atmosphere here at our lovely Astor Hyde Park! We trully hope to see you back again in our lovely hostel :) Happy days, Astor Team

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