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Astor Hyde Park Reviews

191 Queensgate, South Kensington, London, England

Reviews & Ratings Explained

89%

Rating
7891 Total Reviews
  • 87%Value For Money
  • 91%Security
  • 90%Location
  • 92%Staff
  • 88%Atmosphere
  • 88%Cleanliness
  • 88%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

All of the staff were super friendly and helpful, and everything was really clean. Definitely would stay here again. Price is super reasonable for the location and I was happily surprised by the amount space you have in the room. Also loved that it was all young people traveling or working

  • 9th Jan 2016
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hello! Thank you for the time you took to review us, and for your kind words! We are so happy to know that you had such a awesome time with us and that you had a good fun! We hope to see you in the future. Happy days, Astor Team

86%

Just a plug beside my bed and everything would be perfect.

Owner Comment (Hide)
Hello! Thank you for the time you took to review us. We came across with this request more than once, and we are still trying to put out the best layout to add more plugs to the rooms, we are on top of this matter, we hope to see you in the future, and have an awesome time with us. Happy days, Astor Team

77%

The hostel is in a great location, next to the V&A Gallery and the Natural History museum, down the road from the Royal Albert Hall and Hyde Park. Although it is not far from the main touristic attractions/city centre, it is very well connected via three tube stations and several bus stops. The hostel is comfortable, with cozy bedrooms and big, clean bathrooms. The building is a bit old but in perfect condition, though you will hear other guests walk around. The staff is very friendly.


100%

Professional and friendly staff. Highly secure. Very peaceful and quiet. Spacious enough. Hot showers.

Owner Comment (Hide)
Hello!! Thank you so much for your words!! We're always working to ensure a perfect stay in our lovely hostel and in the beautiful London! We think that our staff is doing a really good job and we appreciated that you notice that! Our neighborhood is one of the most luxurys in London so is super secure and paceful, actually we're so happy to have this location! Hope to see you soon! Enjoy all your travels till then!! Lots of love! Astor HP team.

94%

The hostel as such is fabulous: spacious rooms, lots of charging spot, clean, everything works, good, solid breakfast and very friendly and helpful multi-national staff. It is very good value for money if you think about the location and consider London prices. There are lots of museums nearby, as well as tube and bus stations within walking distance. Not much to do in the area besides going to museums or coffee shops, which suited me well, but the hostel does organize pub-crawling nights.

Owner Comment (Hide)
Hey there! Thanks so much to leave us a review! We're so happy to know that you enjoyed your stay in London and with us! Our location is perfect, with tube stations less than 10 mins walking, bus stops 1min walking from our hostel, bikes stations just in front of our door and the museums at the end of the street! We want that all our guest enjoy as much as they can, so this is why we plan every night events! We can't wait to see you again! take care till then! Lots of love Astor HP.

100%

Very nice location; very helpful staff; cozy beds


89%

Awesome place, happy to have found it!

  • 6th Jan 2016
  • Novice Nomad
  • Anonymous
  • Sweden
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hello! Thank you so much for your kind words! We are happy to know that your time with us was an awesome one, we trully hope to see you again in Astor Hyde Park! Happy days, Astor Team

100%

Absolutely fantastic! The atmosphere was very welcoming and friendly, and the staff was very helpful. The location was perfect, right by Hyde Park (which is beautiful to walk through) and is within walking distance of Buckingham Palace! All in all this was an amazing hostel!

Owner Comment (Hide)
Hello! We just want to say thank you for you kind words! We are so happy to know that your experience with us was an awesome one and that everything was perfect, we trully hope to see you again and keep giving you good reasons to always choose Astor Hyde Park :) Happy days, Astor Team

100%

The staff was super welcoming and very helpful with directions to the different sites. I only stayed one night but I thought everyone was very friendly. Would definitely recommend!

Owner Comment (Hide)
Hello! how are you? Thank you so much for the time yuu took to review us! Our staff is so happy to know that you had a good time with them and that you enjoyed our wonderful atmosphere here at our lovely Astor Hyde Park! We trully hope to see you back again in our lovely hostel :) Happy days, Astor Team

91%

I thought the place was pretty clean but some of the bathrooms could get gross, the drains and toilets clogging. But it was always fixed by the next day. Still an awesome hostel.

  • 5th Jan 2016
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


100%

Excelent location, great staff and comfortable rooms

Owner Comment (Hide)
Hey there! thank you for leave us a review! We're so lucky to have such a great location as we have! Our staff is working so hard to ensure that all our guest have an awesome stay! We can't wait to see you again and enjoy the lovely London with us again!! Lots of love Astor HP team.

100%

It was Golden. Room 11 is the best room

  • 5th Jan 2016
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Hello! Thank you for your kind words! We are so happy to know that you enjoyed our facilities and that your expectations were met while staying with us! We trully hope to see you again at our lovely Astor Hyde Park! Happy days, Astor Team

86%

Nico went above and beyond to help me navigate how to get to and from my destinations. Thank you!

  • 5th Jan 2016
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hello, How are you? On behalf of Nico, just want to say a big Thank you for your kind words and to know that he made all the efforts to meet your needs, we hope to see you again here at our lovely Astor Hyde Park. Happy days, Astor Team

89%

Great hostel! Super good atmosphere for someone traveling alone. It is clearly a long term hostel in that many people are staying there for months at a time. This means the kitchen/living areas are super homey. I was in the cheapest room in the basement which was a bit on the dirty side, there was only one bathroom for 12 people which was less then ideal. Im sure that the more expensive rooms are way nicer though

  • 4th Jan 2016
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hello! Thank you for the time you took to review us, we are happy to know that you had a awesome time and that you enjoyed our homey facilities, thank you as well to let us know about that and we will get to check what you've mentioned and correct it, we hope to see you again in the future in our lovely Astor Hyde Park. Happy days, Astor Team

97%

Great Hostel! The staff were one of the best things the hostel has to offer. They're always so friendly and happy to help with anything, their upbeat attitudes and willingness to help made our hostel experience great.

  • 2nd Jan 2016
  • Novice Nomad
  • Anonymous
  • Australia
  • Couple, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you so much for this awesome review! Our staff is always happy to help and enjoy with all our guest to ensure that you can have a great time with us and join to our lovely but at the same time huge family!! We cannot wait to see you soon and have another amazing stay with us!! Enjoy your travels till then!! Lots of love Astor HP team.

94%

Great hostel. Staff I found exceptionally friendly and made for a great stay.

Owner Comment (Hide)
Hey there! thanks so much for this exceptional review! our staff is always happy to help with everything that you need and to have a great time with all our guest! We're going to keep working on it so when you come back (hopefuly soon) you can have an awesome stay as you did before! We cannot wait to see you again! Enjoy your travels till then! lots of love Astor HP team.

91%

This is a great hostel! I've stayed in lots of hostel in London before but this one has the right balance of location, atmosphere and cost. Located in South Kensington and Hyde Park is ideal. Your close enough to everything, while being in a quiet enough to sleep. The people I met there were really interesting and fun, and the two main social areas (especially the massive lounge upstairs) have been designed to maximise social interaction. As a solo traveler I will stay here again.

Owner Comment (Hide)
Hello! Thank you so much for your kind words! We are happy to know that you enjoyed everything and that you enjoyed and that you wish to come and stay with us again, we trully hope to see you again in the future for more fun with us! Happy days, Astor Team

91%

I am in love with the atmosphere and staff of this hostel. They made my stay even better. You can ask them anything, they'll know, and if they don't they will find a way to help you. Special mention to Jax, who has been my life savior and had way too much patience with me!

Owner Comment (Hide)
Awesome words that you leave for us here!! We really appreciated that you have the time to made such a comment like this! We're always happy to help with everything that you need! Our staff is always available for questions, recomendations and fun! We're going to keep working to ensure that all our guest have a great time as you did! Hope to see you again soon and have more fun and enjoy London with you again! Lots of love Astor HP team.

83%

Staff were really lovely and helpful, and let us stay for breakfast and nap in the sitting room even though we arrived ridiculously early for check in due to an early bus! Could do with a lift for the 5th floor...


83%

I only stayed one night but the location is great. It's right by Hyde Park, Victoria & Albert Museum, and the Natural Museum. Two tube stations around 10 mins walking distance. I can't comment on the atmosphere but the one negative I can say is that there no elevator so if you can request a lower floor.


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