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Astor Hyde Park Reviews

191 Queensgate, South Kensington, London, England

Reviews & Ratings Explained

88%

Rating
6092 Total Reviews
  • 85%Value For Money
  • 90%Security
  • 90%Location
  • 92%Staff
  • 87%Atmosphere
  • 87%Cleanliness
  • 86%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Loved this Hostel!! Stayed here for 7 nights (solo traveller) in June and couldn't really fault it. Free breakfast was good, staff were friendly and helpful, really clean and located a 5-10min walk to the tube station with 3 different lines. The kitchen, dining and lounge areas were a BIG PLUS and were large, well equipped and great for meeting others. I would certainly recommend Astor Hyde Park to anyone travelling to London and would stay here again in a heartbeat!


91%

Kind staff and close to Hyde park.


80%

My first hostel so I have nothing to compare it to. That being said I enjoyed my stay and the staff was super friendly. Location is a bit far from central London, the closest subway is 15 minutes away. On the other hand it is next to Hyde Park which is a nice walk.


91%

A calm hostel, where you get movie nights. The rooms are good, you get a shower per room. The neighborhood is amazing and they staff is very helpful.


54%

Unfortunately staff treated this place like it was theirs and you felt like you were intruding plus they were just generally rude and not actively helpful. Other guests at the time felt the same way. For the price the inadequate showers and unfortunate layout of my room in particular was not comfortable - the main light in the room was directly above my head. Wifi does NOT work in the rooms and there were only 4 power plugs to 10 people. It's a long way back down the stairs too. Reconsider.


91%

Great staff, about 12 min walk to closest tube station. Wish they had curtains for the bunks, would add that element of privacy. Hot buns and cereal for breakfast. Nice hostel.

  • 9th Jun 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 25-30
  • (1 review)


100%

My only complaint was that the beds were a little stiff, other than that it was a great experience

  • 8th Jun 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


94%

New, modern hostel with a large kitchen and hanging out area, so you can meet and spend time with other travelers. Great staff and 24 hour reception - we checked in very late and they were accommodating. Free breakfast, coffee, tea, and access to the kitchen, so enjoy that. The location is close to Hyde Park and Kensington Palace, but you'll need the metro to get everywhere else.


94%

Great location, very chlean, and friendly staff!

  • 7th Jun 2014
  • Novice Nomad
  • Anonymous
  • Switzerland
  • Male, 25-30
  • (1 review)


83%

So good. The place is very clean.

  • 6th Jun 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Female, 25-30
  • (1 review)


91%

Great location right near hyde Park. Staff were really helpful and friendly. Rooms and bathrooms have all the essentials and are clean. As with all london hostels can be expensive and need your own towel etc. Washing machines also available on site.


100%

Amazing!! Would stay here again! Wish there was a closer tube station though


86%

Really nice place with friendly staff, had a 12 person dorm which was extremely spacious. Good value for money and location of south Kensington, can't go wrong with this hostel.

  • 3rd Jun 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)


89%

Overall, I had a positive experience staying at Astor Hyde Park. The location was great and the staff was very friendly. I was also happy with how clean my room was. My only complaint is the lack of power outlets in my room. We had 10 beds but only 4 outlets, all of which were located far from my bed.

  • 3rd Jun 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


89%

Nice hostel with great staff. Will definitely stay their again. Hostel is a little out of the way, but we liked that it was close to the park. A bit of a walk to the nearest tube.


94%

First time staying in a hostel, so glad we chose Astor Hyde Park! Very comfortable atmosphere, common room was cozy an staff were very helpful.


86%

Ups: great location (The Royal Borough of Kensington and Chelsea is a fantastic area), nice staff, very English-like building. Downs: The mattress was upside down, very small restroom, the hot water wouldn't worlk sometimes, weak breakfast.


86%

Hostel staff (cobbie) was very responsive and the hostel was very clean and well maintained. Location is near to museum and around 10-15 min walk to tube. We enjoyed the stay. Only downside was that our room was not locked for 2 days after the cleaner cleaned up the room which was a shock to us, fortunately nothing was lost.

  • 1st Jun 2014
  • Novice Nomad
  • Anonymous
  • Singapore
  • All Female Group, 31-40
  • (1 review)


97%

Incredible experience! The location of this place is perfect. Walking distance to everything you could need and right around the corner from the natural history museum more. Plenty of outlets, clean bathrooms, not noisy, the staff are loads of help, breakfast is enough to keep you going, beds are comfortable. Overall great!


57%

No value for money at all. This place was too expensive and besides the excellent location it was pretty disappointing. Breakfast was rubbish and it was included in price by default (I'd have preferred not paying for it and have a proper meal somewhere else) plus the kitchen closes at 10 so even if you wanted to cook your own stuff for breakfast, the staff would kick you out (so what's the point of having a kitchen?). Our bedroom was on the 4th floor with no lift and the WC wouldn't flush down


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