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Astor Museum Inn Reviews

27 Montague Street, Bloomsbury, London, England

Reviews & Ratings Explained

85%

Rating
5077 Total Reviews
  • 83%Value For Money
  • 88%Security
  • 96%Location
  • 91%Staff
  • 83%Atmosphere
  • 79%Cleanliness
  • 78%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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97%

Excellent staff. Friendly. Provide all necessary useful info on arrival. Perfect location. Clean at ALL times during my stay. Comfortable beds and pillows. Room was appropriately kept at satisfactory temperature. Neither too cold or hot. Definitely would stay again. Just being picky- Tips for improvement- provide lighting and a small side table for each bed.

Owner Comment (Hide)
Hi! Glad you enjoyed staying with us and thanks for taking the time to leave your feedback! We will consider your suggestions on our next upgrade! See you again soon! Take care! AM Team

86%

The hostel was good! Nevertheless we had one problem, because we found a mouse in our room and the staff didn't give us any solution (didn't offer another room, nor sanitize it)


83%

The location is the best part about this hostel. It is right across the British Museum in the heart of Central London! All attractions in Central London are within walking distance. Moreover, the staff is very friendly and always willing to help :) The building is quite old with no elevators, but the rooms are clean. However, they moved me to a different room in a different building nearby on the last day of my stay, definitely not something which I had asked for. That was the only downside.

Owner Comment (Hide)
Hi!! We apologise for moving you during your stay, we always do the best we can to keep guests in the same room but unfortunately in rare occasions is impossible. Next time it won't happen! Thanks for taking the time to leave your feedback!! Best Regards, AM Team

100%

The staff was amazing not only helpful but they truly enjoyed helping me and giving backpackers tips and advice about the city. Within two miles of all the major sites and boroughs that are particularly interesting in London. In paris now and really wish I was still there!

Owner Comment (Hide)
Hi!! Glad you enjoyed your stay with us and the city!! Hope you'll enjoy the rest of your trip!! Always welcome to come back!! Thanks for your review! Take care! AM Team

94%

I've really enjoyed my stay in this hostel. The staff is very friendly and helpful. The location is excellent, just in front of the British Museum and there is an underground station a few meters away. The dorms are clean and tidy as well as the bathrooms and toilets. For just 50p (donation to a charity), the breakfast is good. It is a bit noisy but with earplugs, it is not a problem. It's great value for money. If I come back in London, I'll definitely book here :)

Owner Comment (Hide)
Hi! Thanks for writing your feedback!! Happy you enjoyed your stay with us, always doing our best to give you the best experience in this magical city!! We also provide earplugs at reception, for the next time! See you soon! AM Team

89%

The hostel is really well located in the center of London and at walking distance to a lot of nice places like Soho and Piccadilly. There's a safe luggage room, a nice kitchen, the toilets were always clean and there's always hot water when having a shower. The staff was always really friendly and helpful. Two suggestions that could have made my experience better are: - The internet is not so fast, so it could be improved. - The cages under the beds are noisy and could be replaced by lockers

Owner Comment (Hide)
Hi! Thanks for your feedback!! We'll see what we can do to improve your points!! Take care! AM Team

94%

The staff was incredible and the beds were comfortable. Excellent location.

Owner Comment (Hide)
Hi! Glad you enjoyed your stay with us!! Come back whenever you want and enjoy the rest of your trip!! Thanks for you review!! Take care! AM Team

94%

Amazing location, very clean, comfortable beds, friendly people. Not a very social hostel though, as the common area is rather small.

Owner Comment (Hide)
Hi! Glad you enjoyed your stay here with us!! Our hostel is a small one which makes it really cosy our staff is always up for a chat or some outdoor activities! Thanks for taking the time to leave your feedback! Take care! AM Team

86%

A nice clean hostel at a perfect location!

  • 17th Mar 2015
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hi! Glad you enjoyed staying with us! Thank you for your review!! Take care! AM Team

94%

A very short stay, but the staff proved to be welcoming and helpful trying to meet my needs. You can hardly find a nice hostel in the city centre with these conditions.

Owner Comment (Hide)
Hi!! Thanks a lot for your feedback! We always try to keep the highest standards! Glad you enjoyed your stay with us! Best Regards, AM Team

89%

Great place! Very friendly staff. The dorm room was big and airy, lots of space for you to get comfortable. Bathroom is clean and private. Nice breakfast every morning with a little courtyard accessible from the kitchen if you want fresh air. Made my stay in London very pleasant!


89%

Sehr freundliches und hilfreiches Personal, die man 24/7 fragen kann. U-Bahn Station direkt in der Nähe.

  • 15th Mar 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)


100%

This Hostel rocks! It is a very nice place, in holborn,that means near to everywhere. The staff is great, so helpfull and kind. I have really enjoy to stay there. :)

Owner Comment (Hide)
Hi!! Glad you enjoyed your stay in our facility!! See you again soon!! Thank you for your review!! AM Team

100%

PERFECT !!!

  • 15th Mar 2015
  • Novice Nomad
  • Anonymous
  • France
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
THANK YOU!!! AM Team

91%

Very good location, walking distance from most places. Nice and clean hostel. Great breakfast for 50 pence.

  • 13th Mar 2015
  • Novice Nomad
  • Anonymous
  • Spain
  • All Female Group, 25-30
  • (1 review)

Owner Comment (Hide)
Hi!! Thank you for taking the time to leave your feedback!! Come back soon!! Best Regards, AM Team

86%

very clean and safe! the staff come through multiple times a day to clea, especially bathroom. the staff is very friendly and knowledgeable. great location! right in the heart of downtown. small facilities, though. the main lounge is small and a bit musty.

Owner Comment (Hide)
Hi!! Thanks for taking the time to leave your feedback! We always do our best to give you the best experience in this lovely city! We also just renewed our lounge!! Just so you know for the next time!! Take care!! AM Team

86%

The staff are nice and helpful and the rooms are so clean but don't take too many luggages cause just only have stairs haha and its near British museum so it's cool you can go museum anytime lol

Owner Comment (Hide)
Hi!! We are always up to help you with your luggage that's how we keep our staff fit! :) Just ask the receptionist and you'll get some help for sure! Thank you for your review! Take care!! AM Team

94%

This place was great! It's a few stops away from the tube so you can get anywhere in London very quickly. The staff was super friendly and had everything you could need (adapters, towels, etc.)

Owner Comment (Hide)
Hi!! Glad you enjoyed staying with us on your London adventure!! Come visit again if your in the city!! Thanks for your review! AM Team

80%

A decent hostel in the heart of London and yet in a very quiet area (you can get more central than that!), which explains why the hostel is rather pricey. Decent facilities, bedroom was well-heated, showers were decent, very few bathrooms compared to the numbers of guests staying. The building is fairly old, you can notice that, but overall, the place is run smoothly by the staff. Staff was really good: very welcoming, nice and always helpful, a special thanks to them!

Owner Comment (Hide)
Hi!! Our is an historical building which have seen many generation of backpackers but always on updates to run with the times!! We have indeed the best location in London for a hostel! Glad you enjoyed your stay with us overall and thanks for taking the time to leave your feedback! Take care! AM Team

80%

The hostel was OK. It is a few steps from the British Museum and very close to St. Pancras Station, which is very convenient. I can only complain about the mattress, which was very hard. Other than that, I think it is a nice place to stay for 1 or 2 nights.

Owner Comment (Hide)
Hi! Thanks for taking the time to leave us your feedback!! We just renewed our mattresses from spring mattresses to foam ones which are more anatomic. Next time come and see reception we'll do all we can to find a comfy bed for you. Take care! AM Team

(94 results)


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