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Astor Queensway Reviews

45 Queensborough Terrace, Bayswater, London, England

Reviews & Ratings Explained

89%

Rating
4574 Total Reviews
  • 86%Value For Money
  • 91%Security
  • 92%Location
  • 95%Staff
  • 88%Atmosphere
  • 87%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

Very well located hostel in a quiet area next to Hyde Park and two Underground stations. Friendly and helpful staff and very comfy beds with huge lockers beneath them (bring a large padlock!). Bathrooms are in good condition compared to some other London hostels, however they are too few as always.

Owner Comment (Hide)
Many thanks for your review! We are very happy to hear that you found our beds comfortable and we appreciate all your lovely words about our staff. Amongst other services we also offer padlocks for the lockers, so no need to worry if any of our guests forget to bring one :) We hope to see you again in our beautiful city! Safe travels, Astor Queensway team

91%

Aussie guy behind the counter was particularly helpful when checking in, and the assignment of beds was a good touch.

  • 30th Jan 2016
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you very much for taking time to leave us your review, we are happy to hear that you liked our services and facilities :-) We hope you stay with us again next time you visit London. Happy travels, Astor Queensway team

89%

As the last times, I was very satisfied with my stay and am happy to come back!

Owner Comment (Hide)
Hello and welcome back! We are really glad you enjoyed your stay once again, we will keep working hard to help you have a great time on every visit! Looking forward to seeing you soon, Astor Queensway team :)

89%

Central location, an easy few minute walk to Queensway Tube station on the central line. Staff were friendly and helpful. Good security - codes to get into the building and then also keys to get in the rooms. Space under the bed for your bags which can also be locked with a padlock.

  • 29th Jan 2016
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)


89%

Nice hostel in a very convenient position. Very nice atmosphere and very helpful staff!


86%

Staff very very gentle. Cleaned bed and toilets. Breakfast for1£ very good. Position very good.


100%

Everything was just perfect! The staff is very friendly and aways willing to help with absolutely anything you need. All the place is very neat and clean and it is really close to a lot of restaurants and subway stations. As a suggestion, I think that it would be great if you write the first name of the guest in the beds instead of the family name (you could ask the guest the name he/she wants to be called); this would make it easier to talk to everybody in the room. =D


86%

Good hostel. Friendly staff. Clean. Not much to do since it is kind of a quite street. A few bars. Very good for day trips as it is a 15 min. Walk to Buckingham palace and some great parks. I recommend if your more the sightseeing type. Not so much the party type. It was great to get lots of sleep as it was quite.

Owner Comment (Hide)
Hey there! Thank you very much for writing a review. We are pleased you liked out hostel and everything about us. Great that you got our chilled out weekday vibe but don't be fooled, next time you visit (which we hope you do!) make it a weekend and we will show you a party! Happy Travels xx

83%

8-people room I stayed in is quite small to fit 8 people. Besides, there are few bathrooms and showers to the amount of people who may stay on every floor. Very very clean, though.

  • 17th Jan 2016
  • Novice Nomad
  • Anonymous
  • Spain
  • Male, 41+
  • (1 review)


100%

Amazing service, from not only reception but all staff members. Super friendly and really clean.

Owner Comment (Hide)
Hi there!! Thank you so much for taking the time to leave us a review, we really really appreciate it! So glad that you liked our staff, we're always happy to help! We're happy you appreciated the cleanliness of the hostel, we work really hard to keep it that way! Please come back and see us again some time!! Much love, Astor Queensway crew xx

86%

As last time, the staff was very accommodating and helpful. The room was fine and not too loud. It's awesome that I can rent a locket, an adaptor and other stuff, so that I won't have to bring it on the plane!

Owner Comment (Hide)
Hi there!! Thank you so so much for leaving us such a nice review and also for coming back and staying with us again!! We love seeing familiar faces around the hostel! And we're glad you took advantage of everything our front desk has to offer and found it helpful to you!! We look forward to seeing you again soon!! Lots of love, Astor Queensway team

100%

Next to the Hyde Park, staff really kind and helpful, everything was clean. Definitely would return there.

  • 15th Jan 2016
  • Novice Nomad
  • Anonymous
  • Brazil
  • Couple, 25-30
  • (1 review)

Owner Comment (Hide)
Hi there!! Thanks so much for taking the time to leave us such a nice review!! We really appreciate it!! So glad you appreciated the cleanliness of the hostel, we work so hard to clean it! As well, we're really happy you liked the staff and location, it is so so convenient! We hope to see you again sometime, so happy you'd like to come back! Lots of love! Astor Queensway team xx

100%

is the best hostel we can booked in london , we will return soon

  • 15th Jan 2016
  • Novice Nomad
  • Anonymous
  • Spain
  • Mixed Group, 25-30
  • (1 review)

Owner Comment (Hide)
Hi there! Thank you so so much for your kind words and taking the time to leave us a review!! That is so nice to hear, we are so very glad that you enjoyed your stay and are going to come back to visit us again soon!! We look forward to welcoming you back again!! Lots of love, Astor Queensway team! xx

97%

This hostel is by far my favourite- the staff at Astor Queensway are the friendliest group of workers and are constantly striving to ensure everything is perfect and everyone's stay is the best it can possibly be. The hostel is in a beautiful area of London, close to Hyde Park, Portobello road markets and two metro stations (Queensway & Bayswater) making it very easy to travel around the city. The kitchen is big, the rooms are comfortable and the staff amazing! Highly recommended.

Owner Comment (Hide)
Hey hey! Thank you so so much for such a brilliant review, we are beyond thrilled with your kind words and that you enjoyed our hostel they way we want everyone too! We are happy that you liked our wonderful location and that we all made your stay so comfortable! Come back anytime..honestly! We'd be egxtactic to have you back. Lots of love, AQ Team xx

100%

Friendly and caring workers. Fun atmosphere with a comfortable kitchen and lounge.

Owner Comment (Hide)
Hiiii! Thank you so so much for your lovely review and taking the time to leave us one at all! We're so glad that you enjoyed our staff and our atmosphere, we think it's a pretty comfortable vibe as well! So happy you took full advantage of our comfy common rooms! Hope to see you again soon at the hostel! Lots of love, Astor Queensway team xx

94%

It has been a great experience! The staff, the place, the events, the location; everything has been so nice! except for the size of the room (it's not bad, but it could be bigger) Thank you very much I'll definitely recommend it.

  • 12th Jan 2016
  • Novice Nomad
  • Anonymous
  • Spain
  • Male, 18-24
  • (1 review)


89%

Great atmosphere, really easy to meet people because of the common rooms. £1 breakfast was awesome. Bed was a bit short for me and I'm 185cm tall

Owner Comment (Hide)
Hello! Thanks for taking the time to write us a review, it is hugely appreciated and we love having feedback! Thanks for the great shout out about our beautiful common room with it's chilled vibes and our delicious breakfast. We hope you return and we can sure strive to get that 100% experience for you! Thanks, Queensway crew xxx

100%

I absolutely loved Astor Queensway. The staff members were so great and friendly and really added to my trip in a positive way. They were so helpful, with one helping me buy my tickets to the airport and finding the cheapest way possible without me even asking. The common room where you could watch TV was a great way to meet people, as well as the activities run every night such as bowling or poker night. The rooms were clean and well-maintained. I would 100% stay here again without hesitation.

Owner Comment (Hide)
Hello you wonderful person thank you for your perfect review, it is soo great for us to have such marvellous feedback! We are so happy that you really felt the vibe and experience that we are trying to provide to all our wonderful guest! We hope you return to visit and safe travels on the rest of your journey! Lots of love from us all here at Queens! xxx

97%

Best hostel I've stayed at yet. Clean and very friendly environment. They had something going on each night that helps you meet other people. Unfortunelty there is no lift so beware of having to go up to five floors. But it's not bad and doable. The kitchen is nice and the staff is amazing! I will absolutely stay again and recommend to all my friends.

Owner Comment (Hide)
Thank you so so so much for such a lovely review!! You are too kind. We are SO glad you enjoyed our hostel so much! We're so glad you enjoyed the common areas and participated in our events!! The stairs are a bit of a work out, but with these heritage buildings in England, that's just part of their natural charm. But we're happy you didn't find it too difficult. Please come back any time and tell your friends, we'd love to have you back!! Lots of love, Astor Queensway team xx

100%

Hey hey this is the place to stay in London! Staff is really involved in getting everybody together! Ciao for now guys

  • 11th Jan 2016
  • Novice Nomad
  • Anonymous
  • Italy
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Hi there!! Thanks so much for your kind words and taking the time to leave us a review!! We really appreciate it!! We're so so glad you enjoyed the hostel and got involved, we love gathering people in our hostel for a good time! Come back any time! Lots of love, Astor Queensway crew xx

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