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Astor Queensway Reviews

45 Queensborough Terrace, Bayswater, London, England

Reviews & Ratings Explained

89%

Rating
4160 Total Reviews
  • 86%Value For Money
  • 92%Security
  • 92%Location
  • 96%Staff
  • 89%Atmosphere
  • 86%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

everything ok! i little hot in the rooms, but the rest is perfect


91%

Thanks for a great stay! Lovely staff!

  • 24th Jul 2015
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Female, 31-40
  • (1 review)


77%

The staff were great!!! The location not that good and the price was too expensive. The rooms were very small! My compliments for the breakfast, was really good and I liked the 1 pound charity.


97%

Very friendly staff, excellent breakfast spread and awesome vibe. Among the 15+ hostels I have stayed in all over Europe, this is definitely one of my favorites. - Abhinav, USA


80%

A bit of a far walk from most places, but close to Queensway and Bayswater tube stations, so easy to get around. Hostel itself was on a quiet side street next to Hyde Park. Stayed here just for a night because our flight got pushed back until the next day, and it was a good place to sleep.


66%

Took about an hour to check a group of six into the hostel. When we asked them to call us a taxi in the morning, they called a private company whose driver charged twice as much as the regular ones and made us very late. Poor service overall.


91%

Very nice hostel with great atmosphere. Well conected to the city of London. Great value for money.


94%

Staff was very helpful and friendly. Really interesting building. Good location.


94%

The hostel was great because I was travelling by myself and easily met people in the kitchen and the common room. The pub crawls were also a great way to meet people and they staff got involved which was great. All the staff were friendly and I would highly recommend staying here especially if you are by yourself.


80%

The were some pros and cons to this hostel. Pros: great wifi, really friendly staff, lots of information available for planning your trip around London, great location by the queensway and Bayswater tube stops Cons: was less than thrilled with the cleanliness of this hostels. The shower smelt of mold and it seemed as if the carpet in the room had not been vacuumed in months. Also there were not individual plugs by the beds nor a personal light.


83%

Everything is perfect over there except the temperature in the room. We could not stand the heat. we had 3 fan in the room and it was still too hot. But other then that everything is great


91%

Had an amazing stay. Everyone was so nice and friendly. I enjoyed every minute of it.

  • 10th Jul 2015
  • Novice Nomad
  • Anonymous
  • Slovenia
  • Male, 18-24
  • (1 review)


89%

Wonderful Place! The staff were extremely welcoming and helpful especially during the tube strike this past week. They helped everyone who asked find alternate roots via the bus and walking. The room was great, got a little hot during the night with 4 people in it but that is expected for the middle of summer. Both bathrooms near my room were pretty clean. Lastly, the locker under the bed and ability to rent a lock was amazing. I didn't have to worry about my stuff when I was gone all day!

  • 8th Jul 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


100%

Thank you for the nice stay with you! I enjoyed it a lot and love to come back!

  • 7th Jul 2015
  • Novice Nomad
  • Anonymous
  • Austria
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for writing to us about your experience. We are happy to hear you had a great time. We would really love it for you to come back and experience more what our hostel has to offer! Safe Journey, Queensway Team xx

94%

I had a very pleasant stay at the Astor Queensway. While the hostel seems a fair distance away from the tourist attractions it is very close to the parks and stations. The staff here were amazing, very friendly and helpful (especially during the tube strike). The atmosphere here was pretty laid back. Also the washrooms were cleaned daily!

Owner Comment (Hide)
Thanks for taking the time to write us a review and we are more than happy to read that you had such a good stay with us! All the parks around us are so fun and especially with the beautiful weather we are having recently! We hope you choose us again if you are ever in London. Take care, Astor Queensway Team xx

71%

We were in two different rooms during our stay and both were very warm! The second floor was hot but the top floor was unbearable- it was easily 10-15 degrees Fahrenheit hotter in the room than outside. The limited number of showers in the hostel also seemed to be a problem as lines would form outside them each morning. Also with no air flow the bathrooms were disgustingly humid, hot and smelly. The staff was very nice, helpful, and well informed! Great location!


46%

For my first time in a hostel, I had pretty reasonable expectations and I was fine with a cramped college dorm for the price per night and the location. What I was not expecting were the signs above the faucets in the bathrooms noting the water wasn't safe to drink, or the bathroom door lock that had been nearly pulled out of the door and was dangling by a screw. Next time I'll stay somewhere where I don't have to go down 7 stories to get a drink of water.

  • 5th Jul 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


89%

Traveling solo for the first time and had a few unforeseen mishaps. This hostel was the silver lining! Super helpful, friendly staff and great location, good vibes all around. Would definitely stay again!

  • 4th Jul 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you so very much for such a lovely review! We were extremely happy to have you and happy to help! We are glad that you felt our good vibes and we hope you visit us again in the future!! Queensway Love xxx

89%

We had a good stay in this Astor hostel, facilities are clean and all is availaible to have a good stay

  • 3rd Jul 2015
  • Novice Nomad
  • Anonymous
  • France
  • Female, 18-24
  • (1 review)


89%

Loved my stay at Astor! I definitely would stay again! Now some of you may see my "average" for facilities, that is only because there was no AC and only one washing machine.

  • 2nd Jul 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


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