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Astor Queensway Reviews

45 Queensborough Terrace, Bayswater, London, England

Reviews & Ratings Explained

90%

Rating
3925 Total Reviews
  • 87%Value For Money
  • 93%Security
  • 92%Location
  • 97%Staff
  • 89%Atmosphere
  • 86%Cleanliness
  • 86%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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43%

The hostel is well located. However the rooms are dirty, the window of our room was só dirty that black dust was coming out of it. The bathrooms were very small and had a funny smell, I can't even imagine if I had to share the bathroom . Also our bedroom window did not close completly and during the night we could ear all the noise that was comming from the street and from other rooms. The Wi-Fi did not work in the room. We were surprised how such a bad hostel had such ratiing on hostelworld.


97%

Great stay, thanks! Here are a couple of very minor grievances, if helpful: * It's hard for guys to shave in the hostel. Something to do with mirror placement/lack of mirrors/sink height, etc. This impacts my hostel selection ever-so-slightly. * In both showers, the the shower curtain kept sticking to my leg. This is because the shower is small and the curtain hangs with the pole going through the curtain (instead of hanging from hooks) causing it to ripple in-and-out. All else great!


86%

The hostel is well located, clean and the staff is friendly. The prices is fair, and the people is really nice. I will be going again if I travel to London. The only thing I didn´t like were the pillows, they are horribly flat. The hostel has wifi that works, and the breakfast it´s simple but enough. In reception you can acquire maps, and the hostel usually throughs partys and put together activities for the new arrivals.

  • 27th Apr 2015
  • Novice Nomad
  • Anonymous
  • Spain
  • Female, 18-24
  • (1 review)


94%

Great location, great staff, great 50p breakfast, hot showers, very clean facilities, decent beds, highly recommended.

  • 24th Apr 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 31-40
  • (1 review)


100%

The best hostel!!! I stayed here twice on my recent trip to London and I had the best time! The staff are absolutely amazing, especially Becky, Vanessa, Alexis and Ben! They were so much fun and organised a lot of social activites, from pub crawls to dinners to great nights out. This hostel is great for socialising, making new friends, and partying! The hostel was clean, comfortable and in a very good location. I will definitely be back!! Thank you so much for making my trip so great :)


83%

The twin suite was very nice and clean. There were teabags and instant hot chocolate packets available as well as a kettle, very heart-warming. The staff were all very friendly too! The location was convenient, 2 blocks away from the tube and many restaurants. A bit pricey though.

  • 21st Apr 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


91%

I had an amazing time at Queensway. The staff were very welcoming and made for an amazing atmosphere. I'm so glad to have found this place. I truly enjoyed myself here. Lots of fun and near many train stations, as well as a park. Safe neighborhood. I highly reccomend.

Owner Comment (Hide)
Hey, thank you for taking the time to write a review. We are very happy that you enjoyed your time here and that the staff brought you into our little Astor family! You need to come back and party again with us all! Love, AQ Team

86%

The entire staff at Astor Queensway were all extremely friendly and helpful; the facilities were clean and, despite sharing a bathroom and shower with the floor, I never had to wait for either. I really enjoyed my stay here!

  • 20th Apr 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


91%

Great common room and the comunal kitchen is the best I've seen so far! Bed's were comfortable and the showers were hot :-)

Owner Comment (Hide)
Hello there, thanks for taking time to write a review, its really appreciated. We are very pleased that you liked our facilities and our hostel overall. We hope you choose our accommodation in the future!

94%

I was only there for one night but thought the Hostel overall was great. The staff were really helpful, the room was clean, the bed comfy and I got a good nights sleep. I think the charity donation of 50p for breakfast is a brilliant idea and I would have had no qualms with donating more. One small issue of the shower pressure being a bit low but that's not such a big deal. I will stay there again when I am next in London.

Owner Comment (Hide)
Thank you so much for writing such a wonderful review, we really do appreciate the kind words. Glad that you liked the breakfast idea! Helping charities is one aspect that we hope all guests want to share with us. We will look into the shower pressure and try to sort that minor problem out, thanks for letting us know. We look forward to having you again. All the best, Astor Queensway

71%

Most of the staff were quite unfriendly and annoyed and seemed very stressed although the hostel was quite calm. They took our towels (that we had brought ourselves). We were able to get two out of three back but they couldn't find one and didn't offer us any replacement or compensation. Very unprofessional. Despite from that is the hostel quite clean, our room (six beds) had its own toilet and shower. The breakfast was ok and the location is good.


94%

All was great. The carpet in the room had a slight odor which made me worry a bit about walking around shoeless, but it is clearly a well-maintained place.


100%

Astor Queensway is amazing! The staff are fantastic, very helpful, friendly and social! I've stayed here twice and had so much fun! The best hostel for partying and perfect for solo travelers. There are heaps of activities and it has such a great atmosphere! The location and facilities are great, and the people are all young and fun. I can't wait to return!! Thank you for everything :)


89%

Great staying in Astro Queensway! Awsome staff and awsome atmosphere!!


69%

Great staff! Made me felt quite welcomed to London and provided a lot of tips on where to go and of such.


94%

Better for people who are travelling to sight see, not really a party hostel and it is far from Camden

Owner Comment (Hide)
Hey! Sorry to hear you didn't get the party vibe from us. If you come another time, hopefully it will be beer pong night or the pub crawl party. We will try harder to show you how queensway parties in the future! Team AQ

97%

I thoroughly enjoyed my stay at Astor Queensway and believe it's up there with the best hostels that I've stayed at. The breakfast was great, the staff and guests were super friendly and the location is fantastic. Only negative is that I did think it was a little overpriced (not by much though). There are also lots(!!) of stairs if you are staying on the upper floors, so maybe not the best if stairs aren't your thing. However, I would recommend it and happily stay there again!


83%

Overall it's a great hostel. The staff are awesome and the atmosphere is great. The location is perfect with a tube stop right around the corner. Downsides though, the beds were uncomfortable and as you go higher up in the building your room is going to be much hotter. It can get loud outside since it is a youth-ish hostel, so if you have a hard time falling asleep I wouldn't recommend this place. Overall it wasn't too bad.


91%

Lots of stairs! Great staff - very helpful and friendly!

Owner Comment (Hide)
Thank you for your review and your kind words! We do indeed have stairs but since we are a culture heritage building we are not allowed to put a lift yet. We are more than happy to help you with your luggage and anything else you need :-) Safe travels, team @Astor Queensway.

94%

Really good standard backpackers. Beds are a little small and staircase is a bit of a problem if on an upper floor but otherwise very happy with stay. Only a minute walk to tube station and 30sec to Hyde park


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