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Astor Queensway Reviews

45 Queensborough Terrace, Bayswater, London, England

Reviews & Ratings Explained

89%

Rating
4165 Total Reviews
  • 85%Value For Money
  • 92%Security
  • 92%Location
  • 96%Staff
  • 89%Atmosphere
  • 86%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

Great hostel in the city! Not in a main sQuads of anything, but there was enough around to enjoy there and the underground station and bus stops were just around the corner. Friendly staff with great advice for things to do and always willing to help you find your way around.


94%

In general it was a lovely hostel. The staff were friendly and very helpful. My only issue was that the 8 bed dorm doesn't have power points for each bed. Just 4 outlets fir 8 ppl. It was inconvenient b/c I had to shut by my phone for 2 hours while it charged when I really wanted to be sleeping. Besides that it was great.


94%

I stayed there for two nights. Everything were good except the stairs. I had a big luggage with me and i lived on the 4th floor. Luckily the staff was really kind to help me to take it up to my room. Just that I didn't bother to ask them when I check out. Good value of money with the location in zone 1

Owner Comment (Hide)
Hey there, thank you for taking the time to write us a review! We are happy that our staff helped you out and that you liked our location. We understand about the stairs but here at Astor we do like to preserve the old heritage of the building and wouldn't want to ruin it with the modern instrument of an elevator! Lovely to meet you, AQ Team xx

94%

Hi guys! This place has a great atmosphere with amazing staff. The most socially active hostel I've stayed. The staff involve themselves going out with the guests with daily activities planned. Really enjoyed my stay and would come back.

Owner Comment (Hide)
Hello there! Aww thank you for your lovely we hugely appreciate it. We are very glad you had such a good time and became part of the AQ Team and partied it up! We hope to see you again if your around London soon. Safe journeys, Queensway Crew xxx

71%

The hostel had me switch rooms halfway through my stay, which wasn't a big deal, but it was inconvenient. Would've been cool if they did something to make it up. The first room I was in was great. The second one wasn't at all. It was really hot, and it didn't seem like there was AC. Even with the window open and a floor fan, it was bad. And I had to talk to 3 different people to get the sheets changed because there were brown marks down them.


97%

Loved my stay at Astor Queensway, the staff were so friendly and helpful, and there was a nice community within the hostel. Excellent location for walking through Kensington Gardens and Hyde Park over to major attractions, well connected to the London Underground and bus systems.

  • 13th Jun 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Aloha, we hope you are well! Thanks for your great review, it is very much appreciated. Glad to hear you had such a great time here and that you found it easy to explore London from our little hostel! The staff enjoyed having you here also. We hope you choose us again in the future, Astor family xx

83%

Good location; quieter crowd.


83%

overall no real complaints, location is good and the rooms were a bit warm but during warmer weather that is not a shock. the staff where very polite and helpful and would consider staying here again.


77%

No problems with my stay but there didnt seem much of a social atmosphere - the norm for English hostels.


94%

I stayed at the Queensway for about a week and was rather sad to leave it behind. The staff are incredibly helpful and friendly and its a nice quiet vibe. By the time it was time to move on to another hostel I could not conceive of staying anywhere else. I stayed in an 8-person room. While it'd be nice to have a reading light or a curtain over my bunk, the beds were comfy. My room, being on the 6th floor, was warm, but nothing an open window could not fix - the street is relatively quiet.


100%

Excellent staff, very friendly. The hostel itself is very clean, nice atmosphere and, of course excellent location. I would definitely recommend it for staying!

Owner Comment (Hide)
Thank you very much for your recommendations! We are extremely grateful for your kind remarks! We hope you have a great travels, Queensway team xxx

100%

Excellent hostel and staff! Definetely recommend for staying.


86%

Space was a bit limited in the rooms, especially the ensuite shower. Other than that, staff was friendly and rooms were clean.


100%

The staff here (especially Becky) are awesome and super friendly.


69%

Room 61 was kind of a owen. Even with a ventilator, the temperature was far to high. Last floor restroom was too small Room was too small. Price was too expensive for this kind of ho(s)tel. Breakfast was good for the price.

  • 6th Jun 2015
  • Novice Nomad
  • Anonymous
  • France
  • Mixed Group, 25-30
  • (1 review)


100%

Beds were comfortable and the people were very friendly! About a 5 minute walk from the tube. If you want to make sure you and your friends are in the same room, book together. My group got split up into different rooms because we came in late and all booked separately. We would definitely stay with Astor again!


89%

Nice staff, easy check-in and check-out, comfortable bed, good breakfast. My only small complaints would be the room is kind of hot, but with the provided fan it ends up comfortable, and the bathroom was kind of dirty looking, very warm, and a little smelly. But that didn't really affect anything else, so overall it was a great stay. Just make sure if you are with a group to book together if you want to be in the same room. We ended up a little scattered! Ended up okay, met some new people!

  • 5th Jun 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


91%

Had a great time. Both the staff and guests were really friendly. The location and facilities are great value for money.


97%

The staff was phenomenal. Super Helpful and full of useful information. The whole atmosphere of the place was beyond my expectations.


100%

Very guest-friendly hostel in a beautiful silent place! Free breakfast (actually, for 0,5GBP donation for somebody), nice staff and activities!


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