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Astor Queensway Reviews

45 Queensborough Terrace, Bayswater, London, England

Reviews & Ratings Explained

90%

Rating
3927 Total Reviews
  • 87%Value For Money
  • 93%Security
  • 92%Location
  • 97%Staff
  • 89%Atmosphere
  • 86%Cleanliness
  • 86%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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60%

Thank you for your query. I appreciate you did all you could to satisfy the guest, unfortunately as the guest did stay we would not be able to remove the review but would encourage you to reply to this review so that guests making future bookings can see that the situations like this are well looked after and under control. Kind regards


100%

Travelers and staff are great, hostel itself was great and so very clean, and a wonderful atmosphere. Astor Queensway went above and beyond my expectations. Felt like home, thank you all for a great stay. I'll look forward to the next visit.

Owner Comment (Hide)
Thank you very much for your lovely comments! We are really glad you had a great stay, we love to hear that our guests feel at home! We are looking forward to seeing you again, safe travels!! Best, Team @ Astor Queensway

91%

Ideal hostel for single travelers - easy to make friends. The place was well maintained and just a few minutes walk from major subway lines. The walk into the center area (e.g. Picadilly Circus) is about 40 minutes, and maybe 15 by metro. I recommend staying in a room with an ensuite bathroom, otherwise you might have to go to a different floor to use the toilet in the middle of the night. Really had a wonderful weekend here!

Owner Comment (Hide)
Hi there! Thank you very much for the lovely comments, we are glad that you had a good time here and loved the location! Safe travels for the rest of your trip! Here from the Astor Queensway Team.

100%

I can't thank the staff enough. This place is fantastic.


80%

The place was very accessible and very nice. It was like a dorm. Padlocks were available for a deposit which we got back at the end which was very nice. Breakfast also was only 50 pence which was also toward a charity which was also a plus. There was only 1 restroom and shower shared among the floor but that was completely fine. Overall I greatly recommend this hostel!

  • 6th Mar 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


86%

Even though in cold March the air in our room got quite stuffy and the beds were only 1.9 metres long. But the friendly and helpful staff, the breaktfast & kitchen and the location definitely made up for that!

  • 6th Mar 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Mixed Group, 18-24
  • (1 review)


86%

Perfect for a cheap weekend in london, Great location, friendly staff and great atmosphere ! Will more than likely go back there the next time I'm going to London !

  • 6th Mar 2015
  • Novice Nomad
  • Anonymous
  • Belgium
  • Male, 18-24
  • (1 review)


97%

Very clean and friendly service Free lock for lockers for valuables

Owner Comment (Hide)
Thanks for your nice comments and we are glad that it was all in good standards for you!

100%

Good rooms, great staff, chill atmosphere. Well worth staying at again

Owner Comment (Hide)
Thank you very much for your great review. we appreciate that you enjoyed all aspects of us. We hope you stay with us again! Team AQ

91%

I would just add little lights next to beds

Owner Comment (Hide)
Thank you for your feedback, we will definitely take that into consideration!

94%

Staff make this place. Excellent bunch of people who welcome you into their family.

  • 1st Mar 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you very much for your kind words. We are very happy you felt as a member of our very large Astor family! We hope to see you again! Team Queensway.

86%

My stay at the Astor queens way was great. Really good location, facilities and cleaningness was good enough. The friendly and helpful staff is a nightlight of this place :). The only low points is that there are not a lot of bathrooms and showers. I definitely think they should add shelves inside the bathrooms and showers so you can put your stuff while using them.

  • 27th Feb 2015
  • Novice Nomad
  • Anonymous
  • Chile
  • Female, 25-30
  • (1 review)


100%

Amazing hostel with such a lovely bunch of people! First time solo female traveller and I felt so safe and so welcomed! If you are considering staying in London look no further. Sad I couldn't stay longer :-( Thanks for the awesome time guys! Em :-)

Owner Comment (Hide)
Hi there, Thanks for taking the time to leave us an awesome review! We greatly appreciate the feedback and our thrilled you enjoyed your stay here.We were sad to see you leave but can't wait to have you stay with us again! Safe travels, The team @ Astor Queensway

80%

Great place for a easy, calm trip. Plenty of people, conversations and activities organised in&around in the hostel without the all night noise one might find in other hostels. Big plus are the spacy kitchen and common room!


83%

I was staying at the hostel just for a few nights before getting my own appartment. It suited me just fine. Everybody was helpful, they always try to get the clients involved in actvities. I stayed at a 6 mixed dorm and at the beginning i was quite small but eventually got used to it.


100%

Awesome all 'round.


100%

Fantastic time at Astor Queensway. Was sad to have to leave! Staff are excellent and always helpful. Decent commonroom for meeting other travellers as well as a large spacious kitchen/dinning area for extra hang outs like the beer pong evenings! Extremely easy to meet people as it's not a huge huge hostel and thus for the time you're here you'll get to know some peeps. Only negative that I can think of is that there aren't any elevaters which is quite annoying if you're too high up.


71%

When I saw the good reviews I had high expectations, but got a bit disappointed upon the check-in. The guesthouse is ok and the staff is friendly, but the equipment of the dormitory and the bathrooms are very basic: No personal lamp/plug/shelf near the bed & luggage storage under the bed was blocked. The showers were tiny and didn't offer any shelfs for shampoo and not enough mountings for towel & clothes (and if there were, they were not next to the shower)...

  • 19th Feb 2015
  • Novice Nomad
  • Anonymous
  • Switzerland
  • Male, 18-24
  • (1 review)


100%

Doesn't change - this place is aways the best.


94%

Great hostel near Hyde Park, easy to get to anywhere, really friendly and helpful staff, good breakfast, and I saw they can help with free tours and what to do around London.So much fun here.

Owner Comment (Hide)
Hi there, thank you for your great comments! We love recommending places to go in this beautiful city and we try to cover a big range of interests. We hope to see you again at Astor Queensway, many thanks!

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