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Astor Queensway Reviews

45 Queensborough Terrace, Bayswater, London, England

Reviews & Ratings Explained

88%

Rating
3390 Total Reviews
  • 84%Value For Money
  • 89%Security
  • 92%Location
  • 96%Staff
  • 86%Atmosphere
  • 84%Cleanliness
  • 81%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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77%

Astor Queensway is a six story building with no elevator. Depending on which room you are in, that can be an issue. It also can get quite hot on the sixth floor. The staff was utterly delightful, and the location was pretty convenient. One nice thing about Astor was that they provided things that many other hostels charge for. Towels were free, and you could borrow adapters, hair straighteners, etc. On the downside, it was kind of a cramped place. The rooms were small as was the kitchen.


94%

This hostel has style, Staff is most friendly and they have a smart ideas... Good work guys!

  • 14th May 2014
  • Novice Nomad
  • Anonymous
  • Slovakia
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for all the kind words and compliments, we will keep up with the good work! It's been great having you stay with us, we hope to see you on your next visit in London! Safe travels :-)

94%

Very friendly and helpful staff!! Great atmosphere!! Had a really good experience there!!


86%

Very nice hostel in relatively central location. Clean facilities and very friendly staff!


97%

Fantastic hostel with very friendly staff!

Owner Comment (Hide)
It makes us so happy to hear that you had a pleasant stay! You are always welcome on your next visit in London. Safe travels!

83%

We really enjoyed our stat there. Friendly staff and atmosphere. The only down side, there was mold in the bathroom.


100%

It was great expiriance staying in Astor queensway hostel. Location is nicely connected, rooms were comfy, staff was polite. We had warm showers and jummy breakfasts, nothing to complain about. Thank you for your hospitality.

  • 9th May 2014
  • Novice Nomad
  • Anonymous
  • Croatia
  • Female, 25-30
  • (1 review)


94%

Our time in Astor Queensway was most enjoyable, the staff always greeted us with a smile, quickly responded to every request we had and gave good advice about places worth to visit and offers discounted rates to places in London and the surrounding areas and in generally always gave a nice feeling, the rooms were clean and everything extra we needed (like towels, lock or luggage weight) was to receive for deposit only.

  • 8th May 2014
  • Novice Nomad
  • Anonymous
  • Israel
  • Female, 18-24
  • (1 review)


63%

The location is okay, but requires transportation via the underground to get to the center, unless you want to walk for an hour. The toilet is located on its own so if you get up in the night to go, then to wash your hands you need to use the wash basin in the room which will be sure to wake everyone up. Had other guests outside the room that decided to sing, bang and chant into the early hours of the morning. Apart from that, the hostel is a reasonable price and London has easy transportation.


80%

Staff was very welcoming and made my stay feel very at home. Some hostels make you feel like you're staying in a hotel but this one had an awesome atmosphere. Great location by Hyde and holland park. Will recommend to anyone! :)

  • 8th May 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 18-24
  • (1 review)


69%

The staff at this hostel were great but the hostel itself is meh. Really old, run down building, 6 stories with no elevator and wifi barely worked above the 3rd floor. Also the whole block is just hotels and there's not really anything fun around.

Owner Comment (Hide)
Thank you very much for your feedback and your kind words about our staff. We are really sorry to hear that wifi didn't work that well, we have recently installed the fast PF sense wifi and we go through regular checks to make sure it functions properly. There are a lot of pubs within walking distance not far from Portobello!We are constantly making changes to improve our facilities so we hope to see you next time, our reception will be more than happy to help you with anything. Safe travels!

94%

The location is great and the place is clean. The staff is really nice and helpful ! there is a lot of choice for the breakfast. the only "negative" thing is that in room 62, under the roof, it was reeeeally hot. But there is a ventilator to survive ;-) I am glad I found that place and without any doubt, I will stay there again for a next London trip ! Thank you Astor Hostel :)

  • 8th May 2014
  • Novice Nomad
  • Anonymous
  • France
  • Mixed Group, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you very much for your feedback, we are very glad to hear that you enjoyed our breakfast and services! We added extra ventilation in all the rooms for the epic nights of heat :-) See you next time you are in London, enjoy the rest of your trip!

91%

We arrived after a 26 hour plane ride it was the perfect place to chill out and feel comfortable and safe! The staff were welcoming and we got lockers and good wifi, the area is really pretty just not so good for night life, although the tube and busses are just around the corner! The directions they gave us were perfect from Heathrow it was easy to get to our hostel! And the staff were helpful everyday!


77%

A good hostel. The location and staff were great but there wasn't a good atmosphere. The walls by my bunk were covered in spit (very nasty) and the bathrooms were a little moldy.


86%

Great hostel. Similar to other Astor hostels. Great security and beds. However common room is a bit cramped. Prefer Astor Hyde Park but I would recommend Queensway and would stay again. Wish there were some organized night events or excursions.


94%

Astor Hostel was in a great location, two underground stops really close by. We had a 4 bed dorm which was pretty tight on space, but comfortable. Bathroom was clean but only one shower and toilet on our floor which was between at least 16 people. Staff were really friendly and helpful. Just be aware that they don't have a lift and the hostel has 6 floors!

  • 2nd May 2014
  • Novice Nomad
  • Anonymous
  • Ireland
  • All Female Group, 18-24
  • (1 review)


89%

The staff was there 24/7 and they were extremely helpful. It was also very safe and even though it wasn't located near the center of downtown, it was close to a metro and pretty accessible. The only negative comment I have is that the bathrooms were a little musty because of poor ventilation. And there were lots of stairs. Even though, I wouldn't hesitate to stay here again! Great, great staff.


100%

Awesome location, right next to the park and 5 minutes away from the central and the district and circle lines. Great welcoming atmosphere. Everything a hostel should be. Manager Alex deserves a beer or six for running such a tight ship in such a chilled out way. See you next time I happen to be in London!


100%

Great hostel with amazing staff. The best place to stay in London.

Owner Comment (Hide)
Thank you so much for your great feedback! Looking forward to seeing you on your next visit to London! Safe travels :-)))

97%

Great value, great location. Lots of sleepy students on our room. Clean toilets, friendly staff.


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